The Funded Room  Reviews 3,529

Reply from The Funded Room

6 days ago

Sir,

There is no glitch or issue on the platform from our side. However, we have noted your concern and will continue to monitor and work on it.

That being said, please make sure that your internet connection is stable and working properly, as connectivity issues can sometimes affect platform performance and trade execution.

If you continue to experience the same issue, please provide a screen recording so we can investigate further.

Thank you
Team TFR

Reply from The Funded Room

7 days ago

Sir,

I can see that you have a $5,000 Instant Funded Account (ID: 126461). You mentioned that the account has disappeared from your dashboard, but after checking from our side, I can clearly see that the account is active and functioning properly.

Kindly log in to your dashboard again and check once more. The account should be visible and accessible from your end.

If you are still unable to see the account, please send us a screenshot or screen recording so that we can investigate the issue further.

Thank you
Team TFR

Reply from The Funded Room

7 days ago

Sir,

After reviewing your account, we can confirm that you had a $5,000 Two-Step Account in the Funded Phase, and it was breached due to a violation of the 3% Per Pair Loss Limit rule.

Under this rule, the maximum loss allowed on a single trading pair in a single day is 3% of your initial account balance, which equals $150.

On June 23, 2026, your total loss on the same trading pair reached $174, which exceeded the permitted limit of $150. As a result, your account was automatically breached in accordance with the firm's risk management rules.

We kindly suggest that you review all of the firm's rules carefully to ensure a clear understanding of the risk limits and account requirements before participating in future challenges.

Thank you
Team TFR

Reply from The Funded Room

Jun 23, 2026

Sir,

After reviewing your account, we can confirm that you have a $5,000 Two-Step Account in the Funded Phase, and your account was breached due to a violation of the *% Per Pair Loss Limit rule.

Under this rule, the maximum loss allowed on a single trading pair in a single day is 3% of your initial account balance, which equals $150.

On June 17, 2026, your total loss on XAU/USD reached $200 in a single day, which exceeded the allowed limit of $150. As a result, your account was automatically breached in accordance with the firm's risk management rules.

We hope this clarifies the reason for the breach. We kindly recommend reviewing all trading rules carefully to avoid similar violations in future challenges.

Thank you
Team TFR

Reply from The Funded Room

Jun 23, 2026

Sir,

After reviewing our records, we found that Account ID: 164805 is registered under your email address.

We can confirm that this account was breached due to a violation of the 3% Per Pair Loss Limit rule.

Under this rule, you may not exceed 3% of your initial account balance in losses on a single trading pair within a single day. Since you had a $5,000 account, your maximum permitted loss per pair was $150.

On June 22, 2026, your total loss on XAU/USD exceeded $150, which breached the allowed limit. As a result, your account was automatically breached in accordance with the firm's risk management rules.

We also noted your feedback and will definitely take it into consideration as we continue working to improve our services.

We hope this clarifies the reason for the breach. If you have any further questions, please feel free to contact us.

Thank you
Team TFR