Functional Gut Clinic - London Reviews 14

TrustScore 4.5 out of 5

4.3

8 Dorset Square, NW1 6PU London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a really lovely experience at this clinic. The staff were very kind and inviting and made me feel comfortable which eased my anxiety about the test I was having done. Really worth the trip down... See more

Rated 4 out of 5 stars

The healthcare professional was very nice and seems to be be knowledgeable about her job. The only thing that made me feel uncomfortable was the hygiene. I was a little taken aback when I was asked to... See more

Rated 4 out of 5 stars

It took too long to book the appointment as there seems to be a messaging system between the person on the phone line & the person who actually books the appointment. Had to chase & only got a call b... See more

Rated 5 out of 5 stars

I attended the clinic for a test. The experience was good. The staff were extremely friendly and very attentive. They explained to me how the text will be done and throughout this time they always had... See more


Company details

  1. Diagnostic Center
  2. Gastroenterologist
  3. Health Consultant
  4. Medical Laboratory

Written by the company

The Functional Gut Clinic is the UK’s first dedicated independent provider of specialist diagnostic tests and treatments for gastrointestinal (GI) conditions. With clinics located in London, Manchester and Cambridge, we support patients and healthcare professionals with accurate, science-backed investigations into gut health issues like IBS, SIBO, reflux, bloating, faecal incontinence and constipation. Led by a team of experienced clinical scientists and physiologists, our clinic offers a personalised, evidence-based approach to diagnosing and managing functional gut disorders. We use advanced technology to help identify the root cause of digestive symptoms and provide clear, actionable results. Whether you're self-referring or coming via a GP or specialist, our mission is to give every patient clarity and confidence when it comes to their gut health. With thousands of tests performed each year and partnerships with NHS trusts and private consultants, The Functional Gut Clinic is recognised for clinical excellence, transparency, and compassionate care. Visit thefunctionalgutclinic.com to learn more about our services, book a test, or speak to a member of our friendly team.


Contact info

  • 8 Dorset Square, NW1 6PU, London, England, United Kingdom

  • 020 7486 7777

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very welcoming and kind staff

I had a really lovely experience at this clinic. The staff were very kind and inviting and made me feel comfortable which eased my anxiety about the test I was having done. Really worth the trip down to London!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I attended the clinic for a test

I attended the clinic for a test. The experience was good. The staff were extremely friendly and very attentive. They explained to me how the text will be done and throughout this time they always had a big smile on their face.

25 February 2026
Rated 4 out of 5 stars

Professional and knowledgeable

The healthcare professional was very nice and seems to be be knowledgeable about her job. The only thing that made me feel uncomfortable was the hygiene. I was a little taken aback when I was asked to lie on the bed but with no throw away liner. In fact no cover at all. So I was quite uncomfortable not knowing whether the bed had been disinfected after the previous patient. Overall it’s was an ok experience

18 February 2026
Rated 4 out of 5 stars

A good place once past the booking stage

It took too long to book the appointment as there seems to be a messaging system between the person on the phone line & the person who actually books the appointment. Had to chase & only got a call back once appt was marked urgent.
Apart from problems booking the rest of the service was great

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Professional and efficient Drs and nurses. Friendly and helpful staff. Clean, spacious and hygienic treatment and waiting rooms. Clear instructions and communication throughout my whole procedure experiences. Madeto feel at ease and comfortable with all of my procedures. Would highly recommend the clinics. Thank you

12 February 2026
Unprompted review
Functional Gut Clinic - London logo

Reply from Functional Gut Clinic - London

Thank you so much for your review. We’re delighted to hear that you found our team to be professional and efficient. Creating a clean, comfortable, and reassuring environment is incredibly important to us, so it’s wonderful to know you felt at ease throughout your procedures.

Rated 4 out of 5 stars

very efficient

Great process apart from the fact that I had to have 2 separate appointments due to BUPA. Very quick, easy and great staff.

2 February 2026
Functional Gut Clinic - London logo

Reply from Functional Gut Clinic - London

Thank you for sharing your feedback. We’re really pleased to hear that you found the process in clinic quick and easy, and that our team made a great impression.

We understand that having two separate appointments due to BUPA arrangements may have been inconvenient, and we appreciate your patience with that.

Rated 5 out of 5 stars

I am impressed by the service that I…

I am impressed by the service that I received from the Functional Gut Clinic. I was provided with a quick consultation followed two days later with a detailed report that recommended what treatment I should take. I had two procedures with the clinic. I was provided with relevant and appropriate documentation prior to my appointment that included an explanation of the procedures that were to be completed and what was expected of me in terms of taking or not taking medication and timings of when to eat before my visit. On the day of my appointment I was warmly greeted and the clinician was professional informing me of the procedure and guided me through the process without discomfort or issue. I recommend the Functional Gut Clinic, great staff and great treatment. I am greatly impressed and above all really pleased with the procedures and their results. Thank you.

28 January 2026
Unprompted review
Functional Gut Clinic - London logo

Reply from Functional Gut Clinic - London

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you were impressed with every stage of your experience at the Functional Gut Clinic.

Rated 5 out of 5 stars

Excellent experience at The Functional…

Excellent experience at The Functional Gut Clinic. The team was professional, friendly, and made me feel completely at ease. Everything was clearly explained, and the whole process was super efficient and I felt reassured the whole time. Highly recommend!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service & exceptionally nice people.

13 June 2025
Unprompted review
Functional Gut Clinic - London logo

Reply from Functional Gut Clinic - London

Thank you so much for the kind words! We're glad to hear you had a great experience with us.

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