Pipe cracked in the freezer after 2 months or less.. leaked every where.. giving it one last shot then done
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Freeze Pipe is a small American-owned online smoke shop that makes a unique line of freezable bongs, bubblers, pipes and more. These thick glass pieces all feature various combinations of glycerin coils, which work to cool smoke down by over 300 degrees.
Contact info
United States
- customerservice@thefreezepipe.com
- thefreezepipe.com
Hasn’t replied to negative reviews
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After wanting a freeze pipe for a long…
After wanting a freeze pipe for a long time, my wife finally bought me one because I read the reviews saying it was very sturdy. Well about the fourth use. It rolled off about a 19 inch table onto a carpet that was on Pavers so there was a carpeted cushion before the pavers, and the bowl part broke away from the rest of the pipe of super disappointed contacted freeze pipe, and they offered a discount on the next one their pipes they sell online other companies that guarantee against breakage. These are too expensive for me to risk it again after being told they’re very very strong super disappointed, Mayer beware does you put ice in a bong and deal with it?
Not worth the hype
ZERO RETURNS, NO EXCEPTIONS. Takes waaay longer than on hour to freeze and doesn’t stay cold an hour. Its good for a couple rips, thats all. If you really want it to work you have to freeze > use > freeze > use over and over. Def not worth the hype. Easier to use ice cubes and pour out water.
Best chill system on market
Had a freezepipe martini rig for a couple years. Works as good as my Roor easily. The rig and chill section is high quality stuff.
BUYER BEWARE
BUYER BEWARE
The pipe worked as advertised. The durability and temperature difference is what attracted me. I have a movement disorder. I dropped the down pipe and it shattered. Wouldn't be a big deal - except you cannot buy just that. You have to commit to a bong base and downpipe combo ($65 minimum) in order to use it again. The clip system that Blocks everything in, also prevents going and getting a replacement at the local smoke shop.
**If your clumsy, drop things, or have a movement disorder, None of them are for you !! You will end up spending more than the original unit after one accident !! Hope this helps. I found out the costly way. TheWhiteRedFox
I just purchased my 2nd piece
I just purchased my 2nd piece from this company the pipe I purchased originally is excellent, so I just wanted to upgrade to their bong. I am sure I will have an even more enjoyable smoking experience.
product is advertised as "18mm" when it…
product is advertised as "18mm" when it does not fit any 18mm fitment. They refuse to exchange or refund. DO NOT BUY. total scam
Great quality and fast shipping!
Great quality and fast shipping!! I recently broke a price and had to buy replacement part, the person who I chatted with helped me right away and directed me to exactly what I needed.
I purchased one for my son for his…
I purchased one for my son for his birthday. He said it was the very best. About 2 months later he dropped it and it broke. So I bought him one with the koozie and extra bowl!!!
Great customer service
Great customer service. Can’t comment on the product yet.
I lost function of my left lung in…
I lost function of my left lung in February of 2025. I love smoking flower. The freeze pipe that I bought helps keep hits cool enough for me to enjoy smoking without coughing my head off.
I have just ordered the DNA so I don’t…
I have just ordered the DNA so I don’t know how it smokes or if the glass is heavy enough to withstand being frozen. I bought one for my wife and one for me. The reason I checked into this company is because she has COPD and needs something that doesn’t hit her throat so hard. I will update this review once I get the product and have tried it out. The ordering process was very, very easy.
These guys make great products
These guys make a great product, however quality does vary, and for certain circumstances slides. 🙏 God willing no Glass will break before it's time and other than variations this glass is second to none. Chinese Counterfeits can try and come close to Great, but will almost always settle for good....and why settle?
Cracked in freezer
Pipe cracked in the freezer after 2 months or less.. leaked every where.. giving it one last shot then done
Great products and Customer Service
Love their products! I have DNA pipes and a Bubbler Pro along with the Cone Chiller Pro. DNA pipe is easily my favorite pipe with 40 years experience!
One issue I had was quickly taken care of by Customer Service to my absolute satisfaction.
I purchased the Beaker Bong a few…
I purchased the Beaker Bong a few months ago. Never had a problem until my bunny rabbit (2 kg in wt) bumped the Bing. It tipped over and fell the distance of the arc in relation to the height of the Bong tipping over. Not a very far distance, less than 18" in a gently curving arc. It hit the rug and promptly fractured leaking glycerine everywhere. In over sixty years I have never had a glass bong fall over, pulled by gravity alone with no extra force, hit a soft rug and literally fractyre into several pieces. No, it wasn't frozen at the time. It was at room temperature. Nit a happy customer.
l have the Freez Pipe And the Original Bubbler
IT is a great product well worth the money I highly recommend .
Used item sold as new
I purchased the mini enail as an addition to my collection. Got home from a work trip today exciting open it up and try it out, only to find that there is no charging cable or 2nd bowl. Looks as if this was a returned product they just sent back out. VERY DISAPPOINTED!!
Good Stuff
No Problems
No Fuss
Very worth the prices for the value you get. And knowing that the product is expensive to make its justified also a nicely made website for the products listed.
Great product support
Great product, even greater customer service. Will repeat business due to the prompt resolution to an issue I had with a part.
smooth tokes
little to no coughing, big enough bowl piece. conversation starter!
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