The Free Website Guys Reviews 4,008

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,530 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their helpfulness, clear communication, and professional approach, making the website creation process smooth and understandable. People consistently highlight the excellent service, noting that the company delivers high-quality, professional websites that meet their needs and expectations, often exceeding them. The user experience is frequently described as easy and efficient, with many appreciating the guidance provided throughout the process, especially for those new to website development. However, some people were dissatisfied with delays in website completion and slow communication, sometimes waiting a week or more for email responses. A few other people also felt that the

What people talk about most

Website

Clients share positive opinions on website, with many reviewers expressing satisfaction with the professional... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their responsiveness, patience, and... See more

Service

Customers consistently note positive experiences with service, praising the excellent communication,... See more

User experience

People report positive experiences with user experience, finding the process easy, smooth, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I’m Helena and I had my LifemCoach website done by tfwg and it is awesome. I really love every detail. I was not expecting it to be so beautiful being that it was free but it turns out that ther... See more

Rated 5 out of 5 stars

What made my experience great with Thefreewebsite guys was the communication. To anyone I've spoken with I've always got a response that was detailed. There wasn't a chat we're i was left to figure ou... See more

Rated 5 out of 5 stars

When I first received an email from these guys, I was of course skeptical, free services aren't usually free - but these guys are the real deal! I was able to speak face to face on a video call where... See more

Rated 5 out of 5 stars

Since the start they have been working very hard to get my website done. They are very patient and informative. They walked me through everything. My website isn’t done yet but it should be soon. I co... See more


Company details

  1. Website Designer
  2. Business and IT Consulting Agency
  3. Business Development Service
  4. Design Agency
  5. Web designer

Written by the company

The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team for a great website

I had a very positive experience working with The Free Website Guys. They initially contacted me on LinkedIn and offered to build my website, and I was pleasantly surprised by their approach.
They completed the entire project creating me the website for my project Gildagency without charging any upfront fee, except for the necessary hosting service required to run the website. Throughout the process, they demonstrated professionalism, patience, and a strong willingness to listen to my needs.
Every request I made was handled carefully and efficiently, and their communication was clear and consistent. I truly appreciated their commitment and the quality of their work, which exceeded my expectations.
I’m genuinely grateful for the excellent job they did and would highly recommend them to anyone looking for a reliable and dedicated team.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

They built my website. They rebuilt my faith in people.

Looks like a scam. Absolutely not a scam. The people make it.

Building a business from nothing is lonely, expensive, and overwhelming. Every dollar counts. Every setback stings. So when an email lands in your inbox telling you "you've been chosen" and your website will be built for free — you don't believe it. You can't afford to.
But I took the leap. And it changed everything.
The team at Free Website Guys are not just skilled — they are kind. They are patient. They are the kind of people who restore your faith that good still exists in business. They spent hours on my site, communicated like professionals, and made me feel like my dream mattered. Because to them, it genuinely did.
When I made a mistake and broke my layout, they fixed it without hesitation. When I still couldn't see the change, Sven didn't give up on me. One suggestion — clear your cache — and we were there. That moment of not giving up on someone who didn't know what they were doing meant more than they will ever know.
No invoice. No attitude. Just heart.
This company deserves three million likes for what they do for people like me — quietly, generously, brilliantly. If you are building something and you are scared — these are your people.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with this company. They actually reached out to me and generously helped build my website at no cost while I was starting my business, which I truly appreciated. From the beginning, they were professional, responsive, patient, and very supportive throughout the entire process.

They helped bring my vision in a way that feels elegant, calming, and aligned with my brand. They were always willing to help with updates and changes, and made the whole experience much less stressful and overwhelming.

I’m genuinely grateful for their kindness, time, and effort, and I would absolutely recommend them to anyone looking for website design and support.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with the company was great!

My experience with the company was great and the execution of the website was seamless. Sven provided detailed guidance and timeline on the website project/creating my website consistently and was transparent with their service offerings.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

This is Godfrey

This is Godfrey. Freewebsiteguys did a wonderful job of organizing my website. I appreciate you guys. I thank God for yall. It was a wonderful experience.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful work

Sven and his team have done a wonderful job for me and thanks to them I was able to get my first website done. These guys are so professional and responsive, and everything was explained in a simple manner, which made my life easier. I am so very grateful for the wonderful work they have done for me and I will recommend them to everyone!

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Helping Small Businesses Build a Strong Online Presence

Working with The Free Website Guys on the LOBO Partners website was a fantastic experience. Their team made the process simple, professional, and stress free from start to finish. They were responsive, patient, and truly supportive in helping bring the vision of LOBO Partners to life online.

For small businesses, startups, entrepreneurs, and nonprofits trying to grow without a massive budget, this is an incredible opportunity. A professional website can make a huge difference in credibility and visibility, and The Free Website Guys are helping level the playing field for organizations that may not otherwise have access to those resources.

What stood out most was that they genuinely care about helping people move forward, not just building websites. If you are a business owner or NFP looking to establish or improve your online presence, I highly recommend checking them out. Great people doing meaningful work for the entrepreneurial community.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Sven and his team were exceptional to work with, and the website production process was streamlined to near perfection. I am extremely impressed by the team's dedication and persistence.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

These Guys are Rock Stars of Web Development!

These guys did a great job building my website pixel-dreaming.com for free. I went the eCommerce route with my site so now I have a fully function online store to sell my artwork. They were open to changes and kept me informed of the progress while building my wordpress site.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent communication from start to finish and very happy with the final product. For free, you simply can't go wrong. Highly recommend.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with the Free Website Guys team. They created my website exactly how I envisioned it and were incredibly patient throughout the entire process. Their communication was excellent, messages were always clear, and the helpful videos they provided made everything so easy to understand.

They were professional, responsive, and truly cared about making sure I was happy with the final result. I highly recommend them to anyone looking to create a website!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent free website builder!

Sven and the free website guys built my new website over the course of some months. The communication with the team by mail was always very clear, very friendly constructive and very helpful. They always answered to my questions in time and very clear. They have also asked for some extra features, like special colours which I could choose for the headlines and the "pro"-theme. Although I am living in Germany, this has not made a difference within the communication and services. Their efforts and services are really great and free and I would recommend this company highly to anyone in all countries.

8 May 2026
Unprompted review
Rated 4 out of 5 stars

Free web site creation

So, one hears about many things that are often offered for free on the net, but yeah, there almost always seems to be a catch right?
Well, not this time. it was free and I'm happy to say I was pleasantly surprised at the end of the day.

I thought it was about time we got a web site for our niche commercial mortgage brokerage here in NZ. I searched the net and bingo, I found this site thefreewebsiteguys.com

Did everything go smoooothly?... not entirely, but partly my fault for a delayed start. After following Sven's instructions, it all started to happen and we progressed through to and very happy end result.

Hey, these guys are efficient, they know what their doing and, yes, it was free.

So, today, I'm Happy to recommend anyone to talk directly with Sven at thefreewebsiteguys.com and engage them for what you need.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Paid for service i didn't want

free website? not exactly.
didn't actually get around to having the website done and 12 months later they took $85 off me with no warning. Sent 5 emails with no response. Eventually got a reply after i raised a dispute (went into their spam folder apparently)
then refunded me (minus $30 for admin fee as i'd raised it with the bank!) and nor claim I signed up for it which i didn’t and had to chase 5 times and have the emails to prove it

1 May 2026
Unprompted review
The Free Website Guys logo

Reply from The Free Website Guys

Hi Chris,

I think there's a misunderstanding there. That wasn't a hosting fee. We're not a hosting company.

You paid for an optional paid service we offer, which is our Pro+ Plan, which we've been providing to you for the last year.

This is not something you need to sign up for (many people choose just our free service), but you did last year — and this is the renewal payment.

Regards,
John M

Co-Founder, The Free Website Guys

Rated 5 out of 5 stars

💛💛💛💛💛

Hello. My name is Dennis

I would like to tell you about a company that helped me build a website.

Their name is The Great Web Side Guys, and they have truly made a difference for me.

I want to praise them for their excellent treatment and dedication to my project.

They have given me an opportunity that I am very grateful for.

Their product is of high quality, and the result fully meets my expectations.

They are very professional in their work.

At the same time, they are incredibly understanding and easy to work with.

I highly recommend them to anyone in need of a strong web solution.

Your’s,

Dennis Hedegaard Larsen. (Just love and life)💛

1 May 2026
Unprompted review
Rated 4 out of 5 stars

Website

The website made by TheFreeWebsiteGuys looks beautiful and professionally made. The FreeWebsiteGuys were available to answer my questions and set up the website as I wanted it.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Paid money no service update. We had some communication issues. But yes free website guys corrected Everything. Thank you i appreciate the fast response in correcting the issue

I paid the fee for website twice. The second time after paying and them getting my money. Now no response, no return email nothing. THEY JUST got MY MONEY THATS ALL .BE VERY CAREFUL USING THIS SITE. IM 150$ lost. Stay away from this site or lose money .

9 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look