Forest Distillery Reviews 250

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had an amazing gin tasting today carried out by Bobby who was very knowledgeable and made everyone feel at easy. The Cat & Fiddle is a beautiful place to visit and the staff are all so helpful. Would... See more

Company replied

Rated 5 out of 5 stars

Did the gin tour on Sat 22 Feb, hosted by Sophia, and it was outstanding. Very informative, great fun, and the gin was delicious! Forest Distillery is a remarkable story - the passion and perfection... See more

Rated 5 out of 5 stars

We visited the Forest Distillery at the Cat & Fiddle very recently and we’re met by Andy who later took us on the Whiskey Tour. From the start he was welcoming and explained what was to come. We en... See more

Rated 5 out of 5 stars

Attended the Whisky tour with my son - we both had a great afternoon. We found the stories behind Whisky distilling in general and of the company really interesting, and Ross was an excellent presente... See more

Company details

  1. Distillery

Written by the company

The Forest Distillery has now relocated to join our sister Gin Distillery at the iconic Cat & Fiddle within a beautiful stone building in the Peak District National Park. We now distil single malt English Whisky in our state-of-the art 500 litre pot still. Our gin is recognised as one of the worlds finest spirits having won an unprecedented two separate double-gold medals at the San Francisco Spirit Awards. Our products are sold in the finest bars, restaurants, hotels and lounges around the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Beautiful vouchers, delivered promptly …

After asking a couple of questions (that were promptly answered) I ordered some vouchers. They arrived promptly and are beautiful! So nice to get proper vouchers to give as a gift rather than email…and at no extra cost! Looking forward to the visit!

20 August 2022
Rated 5 out of 5 stars

Thank you

Thank you. We were trying to purchase something online and were struggling with our computer. We emailed the distillery and they replied very quickly (within 10 mins). We spoke to Paul who was extremely helpful in talking us through the process to place an order via our own computer. Thank you for your efficiency.

15 August 2022
Rated 5 out of 5 stars

Fast delivery

Ordered a gift for a friend and it was delivered within a day just like they said. Very satisfied with their service.

1 August 2022
Rated 5 out of 5 stars

deliciously smooth gin (and service!)

i ordered the gin and glass for father’s day. i ordered it on the thursday (after the cut off time for next day delivery) so i was anxious it wouldn’t arrive in time.

i had an email from my courier saying it was due in monday - but it actually arrived on the saturday - so that’s amazing!

the gin is lovely and smooth. bottle is very beautiful and i love that the packaging included no plastic.

i have never purchased directly from the distillery website before but it was a very pleasant experience. i will certainly consider for gifts and myself in the future.

20 June 2022
Rated 5 out of 5 stars

The whisky is a present the bottle…

The whisky is a present the bottle itself will be a talking point .I like the way each batch is numbered it makes it very special I hope you as a company has great success and continue to grow even at these difficult times . A happy customer
Regards Martin Leech.

16 June 2022
Rated 3 out of 5 stars

let down by delivery problems received…

let down by delivery problems received conflicting emails left instructions which were ignored, third party delivery used to very poor result, no contact phone numbers anywhere.
The product looks good well bottled however, I think the delivery problems make it not worth another purchase.

Regards

KJB

6 June 2022
Forest Distillery logo

Reply from Forest Distillery

Hi Keith,
We are very sorry to hear that you have experienced a problem with the delivery of your order. Ordinarily DPD have proven to be very reliable when it comes to delivering our fulfilment promise. Despite the fact that we did notify DPD of your delivery options should you not be at home, it appears on this occasion the message was not picked up by the delivery driver. I sincerely apologise for this error and for any inconvenience you were caused.
Customer Service Team
Forest Distillery

Rated 5 out of 5 stars

Great service and rapid response

Haven’t tried the product yet but I feel a company can truly be judged on what happens when things go wrong for the customer. I ordered a bottle of whisky gift set for my husband’s birthday. It arrived broken with the whisky being soaked up by the packaging. I called to explain what happened, sent photos and received a reply to apologise and to confirm a new one had been despatched straight away. This is the third time I have used them for gifts and wouldn’t hesitate to recommend both for the drinks and the service.

28 May 2022
Rated 5 out of 5 stars

40th birthday celebration

Great presentation gift box set for a special birthday. This gin has been a favourite of the recipients since he attended a gin taster festival and was advised this would be his preferred gin. After tasting he agreed this was the gin for him.

28 May 2022
Rated 5 out of 5 stars

Great service

Great service
Recently bought gift vouchers for a friend. The process was very easy and the vouchers arrived promptly. Lovely design and clear information.

20 May 2022

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