Excellent advice with design process. Faultless communication throughout production & to arrange delivery. Delivery made, not just to the door, but to the room. All packaging taken away once we con... See more
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Brilliant service!! Seriously brilliant!! They answered all of my questions along the way and also gave me good advice. Brilliant customer service all the way through. Delivered exactly when stated an... See more
We ordered a large wool footstool during lockdown and have been so pleased with the service (quick and efficient) and the quality of the finished product). They even sent us a sample of the fabric we... See more
Company replied
The customer care provided by The Footstool Workshop is outstanding. Our footstool showed signs of excessive wear after a year. The Workshop did not hesitate to replace the footstool with a new one... See more
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Company details
Written by the company
We’re an experienced bunch here at The Ottoman Workshop (formerly The Footstool Workshop), having been in the furniture business for over 20 years. Our small team is made up of skilled craftsmen, passionate designers and upholsterers who simply love to make beautiful things! All of our ottomans & footstools are handmade to order in our workshop situated in South Wales. We have a wide range of great products that will look good in any home. You can choose from over 4o different designs in a range of sizes, and with over 100 fabrics & 35 leg styles to choose from, there is something for everyone. Whether you want something to sit on, rest your weary feet on, stack your magazines on, to use as storage or just to look beautiful in a large space; we have loads of gorgeous ottomans to choose from. We are always up for a challenge and are happy to create something bespoke if you can’t find what you are looking for. Give one of us a ring on 01291 629764 (Mon - Fri 9am - 5pm), and we’ll be happy to help.
Contact info
Unit 11 St. David's Industrial Estate, Blackwood, NP12 3SW, Pengam, United Kingdom
- 01291 629764
- admin@theottomanworkshop.co.uk
- thefootstoolworkshop.co.uk
4.8
Excellent
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Absolutely excellent
Absolutely excellent. My footstool exactly as I wanted, and helped to design it by very helpful contact. Follow-up of order and delivery very helpful, super-fast response and all delivered exactly as promised. Highly recommended.
5 September 2022
Unprompted review
Great product & service
A really nicely crafted footstool & the customer service was excellent.
15 June 2022
Unprompted review
I love my new footstool
I found The Footstool Workshop helpful from when I order through to delivery. I love my new footstool which was completed quickly, it finishes off our room beautifully.
27 January 2022
Unprompted review
Reply from The Ottoman Workshop
Hi Rachel,
Thrilled to hear you are pleased with your footstool! Thank you so much for taking the time to give us your feedback.
Kind regards from us all at The Footstool Workshop
Delighted with the footstool
Delighted with the footstool that arrived a couple of weeks early. The advice from the team at The Footstool Workshop was very helpful and the end product is great. Thank you
19 December 2021
Unprompted review
Top quality footstool
From putting my order in, to taking delivery of my custom made footstool, everything went very smoothly, thanks to their attention to detail, and excellent communication. A beautiful footstool, using one of their own house fabrics, was delivered exactly when they said it would arrive.
15 December 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Sarah,
Thank you so much for taking the time to give us your feedback, and delighted to hear you are pleased with your bespoke footstool!
Kind regards from us all at The Footstool Workshop
We are delighted with our new footstool…
We are delighted with our new footstool which is beautifully made and was delivered on time. From placing the order to receiving the footstool the customer service was excellent. Thank you!
13 December 2021
Unprompted review
Lovely big footstool
Great piece of furniture for sitting or playing games
28 November 2021
Unprompted review
Lovely footstool colour is perfect…
Lovely footstool colour is perfect quality excellent. Would recommend.
9 November 2021
Unprompted review
Fantastic footstool and great service
Fantastic. Love our huge footstool, it looks amazing in the wool check fabric and it is such great quality. Service was fab, was kept informed all the way and having asked for the first delivery of the day, we got it - thank you so much.
28 October 2021
Unprompted review
Beautiful quality
Beautiful! Lovely quality, so pleased. Fabric choice so right for the room. My dog did think it was a new bed!
30 June 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Kevin,
Thank you for your kind comments, and thrilled that your dog is also pleased with the new footstool!
Many thanks from us all at The Footstool Workshop
Gorgeous custom foot stool
Worked together for a custom foot stool with my own fabric. The piece is gorgeous and we love it!
We are planning to do a custom headboard in the near future and would love to collaborate again.
21 June 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Alina,
Thrilled to hear you are pleased with your bespoke footstool! Thank you so much for taking the time to give us your feedback.
Kind regards from us all at The Footstool Workshop
Bespoke Footstool
Ordered the tiniest footstool with piping and special legs. The samples arrived promptly; the footstool was made to the schedule given and delivered really well packed. Delighted with the end result and it does exactly as required
12 May 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Ruth,
Thank you for your lovely comments!
From us all at The Footstool Workshop
We were recommended your product by a…friend
We were recommended your product by a friend and are thrilled with our footstool. Its perfect - thank you
12 May 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Tanya,
Thanks so much for taking the time to leave us a review - so glad you are thrilled with your footstool!
Many thanks, from us all at The Footstool Workshop
Storage footstool
Ordered 36”square storage footstool-such good quality. Delivered within the estimated time. So well made and finished.
Very helpful staff before ordering. Very pleased
31 March 2021
Unprompted review
Reply from The Ottoman Workshop
Thank you Marlene for your kind comments.
Many thanks from us all at The Footstool Workshop.
Great quality and excellent customer…
Great quality and excellent customer service!
31 March 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Jennifer, thank you so much for your lovely review!
From us all at The Footstool Workshop.
The purchase of my footstool has been…
The purchase of my footstool has been brilliant, starting with the website and choosing the fabric and size etc to the quality of the footstool. Throughout the process I was kept informed and supported with my choices. Delighted thank you.
23 March 2021
Unprompted review
Reply from The Ottoman Workshop
Thank you very much for your lovely feedback!
Many thanks from us all at The Footstool Workshop.
Quality made bespoke footstool with a…
Quality made bespoke footstool with a fabric chosen by me which they ordered. Free delivery in the UK for my order too.
23 March 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Rob,
Thank you so much for your kind comments, and thank you again for ordering with us!
From the team at The Footstool Workshop.
Fantastic quality and service!
We ordered a large footstool from The Footstool Workshop. The company informed me immediately of a possible slight delay in our order due to fabric being out of stock, but this did not impact on the delivery time. The footstool is beautifully made, of a very high quality and perfect for our house. I would highly recommend this company.
16 March 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Anita, thank you for taking the time to give us your feedback - and we're thrilled to hear you're happy with the final result.
Many thanks from us all at The Footstool Workshop.
Excellent service
Excellent service, communication and above all what a superb piece of furniture.
The quality is outstanding..
Very pleased 👍
16 March 2021
Unprompted review
Reply from The Ottoman Workshop
Hi Big Col, thank you for your fantastic review!
Many thanks from us all at The Footstool Workshop.
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