The Foot Collective Reviews 115

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the effectiveness of the programs offered, noting significant improvements in their foot health and overall well-being. The staff and customer service team are frequently highlighted for their prompt responses, helpfulness, and professional approach, making interactions pleasant and efficient. Many people also appreciate the valuable educational resources provided, which empower them to make the most of their purchases. However, some people were dissatisfied with issues related to product durability, specifically with toe separators tearing quickly. A few other people also felt that customer service was unresponsive or dismissive, leading to frustration with delayed or unresolved orders.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the quality and... See more

Quality

Reviewers mention positive feedback about quality. Many customers appreciate the high-quality content and the... See more

Customer service

Customers generally report positive experiences with customer service, highlighting responsiveness and... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and expertise. Many reviewers... See more

Response time

People report positive experiences with response time. Many customers praise the prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a small issue with an order that was promptly handled, and resolved without any problems. The toe spacers are an excellent way to achieve proper alignment that benefits balance. Work them into you... See more

Company replied

Rated 5 out of 5 stars

My experience with TFC has been excellent. Ordering was straightforward, goods arrived quickly. There was a small item missing from my package, but TFC were quick to respond and sent the missing ite... See more

Rated 5 out of 5 stars

This is a great course, I thought my foot movement and stability was ok before starting this course. It was when I ran down the stairs about 3 weeks in, that I realised how much my foot movement, bal... See more

Company replied

Rated 5 out of 5 stars

The foot collective is great. Their products and programs are excellent and high quality. I have been using them for awhile and I have seen a lot of benefits from their programs. It’s not a band aid q... See more


Company details

  1. #12 of 15 best companies in Fitness Equipment Store

Written by the company

Simple tools and training to help you restore your foundation and explore the true potential right at your feet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Happy Feet!

I couldn’t be happier with my purchase from The Foot Collective.
What really impressed me, aside from the products, was the prompt and professional service. Shipping was fast, and everything arrived perfectly packaged.
On top of that, the educational content The Foot Collective provides is great. The guidance and exercises they share make it easy to truly understand how to care for your feet.
Highly recommended for anyone looking to improve foot health naturally!

2 September 2025
Unprompted review
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Reply from The Foot Collective

What a thoughtful review Kim! We are so grateful for your support and trusting us on your foot health journey :)

Rated 5 out of 5 stars

Product support

Ulises and the TFC team was very responsive and kind in assisting me with an issue after I reached out. I appreciated the thoughtful communication and prompt response.

The education and tools for foot health is an area I hope to grow and partner with TFC moving forward!

13 August 2025
Unprompted review
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Reply from The Foot Collective

Thanks for your kind words here! Grateful for your support DeLeon

Rated 5 out of 5 stars

Wild Toes spacer…

Had a small issue with an order that was promptly handled, and resolved without any problems. The toe spacers are an excellent way to achieve proper alignment that benefits balance. Work them into your daily routine by starting with 10-5 minutes of wear then increase at your discretion.

25 July 2025
Unprompted review
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Reply from The Foot Collective

Thanks for allowing us to make it right and for your kind review David!

Rated 5 out of 5 stars

Quality material for improving the…

Quality material for improving the function and mobility of your feet, knees, and hips. Very highly recommended

24 June 2025
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Reply from The Foot Collective

Awesome, thank you Nicholas! We so appreciate this and love getting to be part of your journey.

Rated 5 out of 5 stars

Great products & customer service.

I have been following The Foot Collective on Instagram for over a year. After reading all the amazing reviews, I decided to place an order. My first order was never delivered. As soon as I contacted customer service, the representative sent me out a new order immediately. I received the items and I have to say the products are amazing. I recommend their products. You won’t be disappointed. Wish I would’ve ordered sooner.

8 July 2025
Unprompted review
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Reply from The Foot Collective

Angela this is so kind! We are beyond grateful for your kindness.

Rated 5 out of 5 stars

I love my new Foot Collective products

I love my new Foot Collective products. They make rehabbing my plantar fasciitis feel playful, which makes me actually want to engage with the exercises, and also feel more experimental, which I think is ultimately better for my feet. My one piece of constructive criticism would be, there was some immediate wear and tear on my Solemate on the base of the cork which I believe was caused by the instructed use of wrapping the toe bands around both halves of the base, and then using the product like a foam roller. I don't think it should be advertised this way because it wore down the product and also would cinch my skin in the gap. That said, when I contacted customer service, they were understanding and sent me a replacement. Otherwise, I really really love this product and have already recommended it to two other people.

16 July 2025
Unprompted review
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Reply from The Foot Collective

Thank you!! This is great feedback - we have recently updated the bands to improve this functionality and durability!

Rated 5 out of 5 stars

These guys care

Their products are great and I'm enjoying my foot restoration journey so far. Beyond that, they went above and beyond to help me out with a lost item. So nice to deal with a company that show care and compassion to their customers.

12 July 2025
Unprompted review
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Reply from The Foot Collective

We love this Peter! Thanks for being a great human and allowing us to make it right

Rated 5 out of 5 stars

Intelligently Designed

The Foot Restoration Program brought my feet back to life and integrated them with my legs and core. I followed the program to the letter and feel a more rooted connection to the ground along with improved balance, strength, interoception and coordination. I am very grateful for this work.

1 June 2025
Unprompted review
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Reply from The Foot Collective

WOW - truly blown away by this review Laura. This is exactly why we do what we do. We are so humbled to hear you've had this experience and love that we get to support you on your journey. Thanks for being such a valued member of our community.

Rated 5 out of 5 stars

well done ulises and the foot collective

ulises of the foot collective responded promptly to my email and immediately went to work on resolving my situation. this is an example of how customer service can work effectively and help a company prosper. thanks.

5 July 2025
Unprompted review
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Reply from The Foot Collective

Thank you Steve! Very kind

Rated 4 out of 5 stars

I ordered the foot collective set

I ordered and received a solemate kit that appeared used. I reached out to their customer service via their email link, it took a few days to hear back from them but once we were in contact, the situation was quickly resolved and my new solemate kit has arrived. I am excited to explore the benefits of this tool.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

A Worthwhile Experience

A well set out, easy to use/follow and supportive program to help with feet and lower limb issues. This has helped me with my Bunions and Moreton's Neuroma. It has also helped with flexibility and strength in the lower half of my body from toes to hips as well as better balance. A very worthwhile experience to do the 12 Week Challenge.

22 June 2025
Unprompted review
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Reply from The Foot Collective

Thank you Janelle, we are so happy to hear this and can't wait to hear your thoughts as we continue to develop/expand the program

Rated 5 out of 5 stars

The Foot Collective Foot Restoration…

The Foot Collective Foot Restoration Program, the podcast & YouTube videos have changed my life for the better! I avoided a surgery and my foot, hip & low back pains are almost non-existent.

I'm truly grateful for the knowledge the team provides on restoring foot function, changing to natural foot wear & all of the exercises to implement true change in our bodies for long-term health & wellness!

18 June 2025
Unprompted review
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Reply from The Foot Collective

Congrats Theresa, we are so stoked we could play a part in this but most of the credit has to go to you for doing the work and supporting you health and longevity. We are truly so pleased!!!

Rated 5 out of 5 stars

This is a great course

This is a great course, I thought my foot movement and stability was ok before starting this course. It was when I ran down the stairs about 3 weeks in, that I realised how much my foot movement, balance & stability had improved. I realised I'd stopped running down stairs when pregnant 16 years ago and never got it back, until now!

17 June 2025
Unprompted review
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Reply from The Foot Collective

How cool Paula! This is so nice to hear - sometimes things that feel like a little step are actually giant leaps so good on you this is so great

Rated 5 out of 5 stars

Recommend Foot Restoration Program

I signed up for the Foot Restoration program with the Foot Collective. The program starts simple and builds as you go. They include videos and a workbook to guide you through including adaptations to make things easier or harder as you continue to build strength and mobility. They even tell you how to use props you already have at home to make it more affordable. I have seen gains in my feet, knees, and legs, and even in my posture! They are responsive to emails and questions. I have no complaints and plan to take my foot practice to the next level with the program.

14 June 2025
Unprompted review
The Foot Collective logo

Reply from The Foot Collective

Thanks so much for taking the time to review the program JC. We are stoked to hear you've been able to see these results and are always here to support on your journey as you progress / advance the program! Please reach out with any other questions - always happy to help!

Rated 5 out of 5 stars

TFC Foot Restoration Program

When I started the Foot Restoration Program I was unable to separate 2 of my toes without using my hands. I wasn't sure what to expect with the program, but I was not prepared for the incredible change that I now see having just completed the program. Not only do I have space between all my toes, my feet, ankles, knees and hips are much stronger! My balance and stability have improved. I'm much more aware of my feet, their relationship to the ground and how they move.

I recommend everyone should take this program, whether or not you have any issues with your feet or ankles. I will continue to practice what I've learned because I know it will improve my mobility and quality of life as I age.

28 May 2025
Unprompted review
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Reply from The Foot Collective

Hi Sara, this is truly the best kind of story and is truly our "why" behind it all. We love getting hear the freedom this has given you to move and explore life. Genuinely brings such a big smile to our faces. You should be so proud of your accomplishments here!

Rated 1 out of 5 stars

Wild Toes lasted less than 4 weeks but I did get a replacement

Great website and videos but the Wild Toes I bought started to tear after 2 weeks and the loop for the big toe broke completely before I had even had them a month. I emailed twice to the Foot Collective website to politely ask if they could advise me how to avoid this but I have had no reply after 2 weeks although the website says they reply within two days. I also tried to answer their email requesting a review but page just goes blank before I can write anything. Great ideas, great marketing but poor customer service is badly letting them down - and I don't think the Wild Toes are fit for purpose (even though they are very comfortable)
Update 4 September 2025
In spite of the above problem I still loved what TFC is doing so I attended one of their workshops in Bristol and it was great. Before the workshop I emailed the organisers to say I would like to raise the problem about the Wild Toes. I got a great email back and they sent me replacement Wild Toes. Seems the customer service issue has been sorted which I am very pleased about

21 May 2025
Unprompted review
The Foot Collective logo

Reply from The Foot Collective

Hi there, we're sorry this was your experience and are sure there is a reasonable explanation - perhaps a technical issue. All our products come with a 12 month replacement guarantee and its highly likely this was a ad batch. We'd love to make this right and hear more about your feedback. I'd ask you to please contact us at info@thefootcollective.com

Rated 5 out of 5 stars

Runner's Restoration

I was having recurring pain from running long distances. I had already made the switch to zero drop shoes with wider toe boxes and incorporating more strength training during the week, but the Foot Restoration Program was the missing piece. I'm finally running without pain in my feet or ankles, and I feel like I'm on the path to stronger hips and knees as well. The videos are short and easy to follow, and the sole mate is a great way to make the exercises more challenging. I will continue using some of the exercises as warm-up/cool down before and after my runs, even after the program is over.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Program!

Excellent Program!! I wasn't sure what I was in for when I signed up, but I am really glad that I did. The program was easy to follow and the exercises could be adapted to any level. My mindset has changed and I notice that I have become more mindful when I am walking, standing or even squatting. I have found that my balance and flexibility is so much greater than when I began. I even find myself doing the exercises at random times throughout the day. I can certainly see the Program becoming an everyday habit because I feel so much better afterwards.

21 May 2025
Unprompted review

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