THE FITNESS GROUP Reviews 

4,504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tutors for being extremely knowledgeable, approachable, and thoroughly supportive throughout all the practical training sessions. Many people note that instructors successfully create a welcoming environment that naturally puts everyone at complete ease. Consumers additionally emphasize the exceptional customer service and exceptionally prompt communication provided by the dedicated advisory team members. Reviewers consistently find the overall course structure remarkably smooth and informative, which helps them easily navigate their educational journey. People express deep satisfaction with the clear guidance received, building total confidence before their assessments.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently friendly, approachable, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being highly... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and well-organised process... See more

Response time

Clients share positive opinions on response_time, consistently highlighting prompt and helpful communication... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with knowledgeable tutors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nick is a fantastic tutor/assessor. Very friendly and approachable. Always on hand to help and assist. Gave clear instructions on what was expected of us. Gave clear and concise feedback and put us... See more

Rated 5 out of 5 stars

Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more

Rated 5 out of 5 stars

Warren was super responsive, explained all my options thoroughly, wasn’t pushy, gave me time to consider things and made himself available for all my questions. I really enjoyed my interactions with... See more

Rated 5 out of 5 stars

What a day! I had my fitness instructor level 2 assessment with Gary today and he was awesome. I do not come from a fitness background and he made sure that I feel comfortable, understand the for... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,504)

2,185 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently completed the Level 4…

I recently completed the Level 4 Nutrition course with The Fitness Group, and I had a fantastic experience from start to finish.

A special thank you to Mel, who supported me throughout the entire process. She was always approachable, knowledgeable, and quick to answer any questions I had. Her encouragement and guidance made the course much more manageable and gave me the confidence to keep progressing.

The course was well structured, informative, and easy to follow, with plenty of resources to support learning. I would highly recommend The Fitness Group to anyone looking to further their education in fitness or nutrition. Thank you again to Mel and the whole team for making this such a positive experience!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Evan was great in my level 3 sports…

Evan was great in my level 3 sports massage course. He made me feel really confident in what I was doing, and felt comfortable to ask any questions I had. He made the course really enjoyable!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Harry at the fitness group got me…

Harry at the fitness group got me enrolled into the nutrition course , Harry was very helpful and efficient getting back to me with questions I had , ensuring I felt comfortable choosing the right course for me!

Cheers Harry !

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Lorena and Jodie were so supportive!

Highly recommend Reformer Level 3 course with The Fitness Group!

Lorena and Jodie were so helpful, attentive and supportive throughout my reformer course and always responded quickly. Both provided invaluable feedback and I can't thank them both enough!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I enrolled with The Fitness Group in…

I enrolled with The Fitness Group in January, and I can honestly say it has been an excellent experience from start to finish.

The quality of the education, learning materials, and practical workshops was outstanding. Everything was well organised, easy to follow, and gave me the confidence to apply what I was learning. The support from the tutors throughout the course was fantastic.

I was fortunate to learn from both Alli and Lorena. They each have their own teaching style, but both are incredibly knowledgeable and passionate about helping their students succeed.

Alli was my tutor for the Mat Pilates workshop and my Reformer Pilates assessment. She is direct, honest, and has very high standards, which I really appreciated. She doesn’t sugarcoat feedback, but everything she says is to help you improve. She genuinely wants every student to pass and succeed, and she gives you the support and guidance to get there.

Lorena taught my Reformer Pilates workshop and assessed my Mat Pilates qualification. Her teaching style was clear, professional, and engaging. Her cueing during classes was excellent, and I learned so much from watching her teach.

By the time my Reformer assessment came around, I was an absolute bag of nerves. I walked in convinced I was going to fail. Alli recognised how nervous I was and immediately helped put me at ease. Once I started teaching, everything came together, and afterwards she even said she couldn’t understand why I had been so worried because I had done really well. That reassurance meant a lot.

Looking back, I realise it was just nerves getting the better of me. The support I received from both tutors gave me the confidence to achieve something I had worked hard for.

Another big advantage for me is that I’m moving to Dubai. The Fitness Group also runs courses there, which means I can continue my professional development without needing to change my qualifications.

I would highly recommend The Fitness Group to anyone looking for high-quality fitness education. The tutors are knowledgeable, supportive, and genuinely invested in helping their students succeed.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Very supportive staff

Very supportive staff, esp. Alastair. Straight forward course, very informative, and the learning fit around my busy lifestyle. Would highly recommend.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

So excited!!

I’ve just enrolled on to the mat and reformer Pilates instructor course. Rosie was lovely. She helped me set up a Payment plan that worked for me. I’m so excited to start the course next week.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Lorena is experience and willing to…

Lorena is experience and willing to share and answering questions. She was professional at all times, the teaching classes were not easy but she managed some how to go through the most relevant parts for us. She ease a bit the second day, makes us feel more confident and welcome .

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great support and quick responses

Warren was really helpful throughout the enrolment process. He took the time to explain the different course options clearly and patiently answered all of my many questions without making me feel rushed. He was also very quick to respond whenever I contacted him.
A really positive experience so far and a great first impression of The Fitness Group. Thanks!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Speedy Email Response

Ricky from the fitness group was great at responding to my email quickly - he was so polite and enthusiastic - everyone in the learning support team has been wonderful and would highly recommend anyone wanting to further develop their fitness career.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Allie is an amazing tutor and assessor!

Allie is an amazing tutor and was also my assessor during my stage 2 Reformer Pilates course.

She was very attentive and helped me with everything I needed, and I’m glad to announce I passed my practical assessment! It wouldn’t have been possible without her ongoing support as both tutor and assessor, so I’m very grateful. 10/10, would definitely recommend.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Jessy Yes!

Jessy has dealt with my questions twice. In both ocassions she has been very helpful, kind and supportive.
I would love to keep working with her and of course I recommend her services 110%.

21 July 2026
Unprompted review

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