The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... See more
Company replied
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Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended c... See more
Company replied
Excellently crafted, 1st class quality silver jewellery with genuine stamp at very reasonable price and fast delivery. Ordered a bracelet for my other half for Valentines day, and she was really hap... See more
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... See more
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Company details
- Jeweler
- also in
- Jewelry Store
Written by the company
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Contact info
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Great buisness
Great buisness. Very polite and quick service, i had made a mistake and the problem was solved quickly and kindly. Would reccommend totally.
15 December 2025
Really dissapointed with the service.
Really dissapointed with the service.
Having ordered a pair of earings, they arrived and were too small. The 30 day money back guarantee is limited to earrings unopened from the tiny plastic bag. I spoke with a customer service representative who told me that there was a sticker on the bag that said return void if opened although I do not recall it being on there. She then stated all orders are filmed. I do not recommend this company. The items are in brand new however the money back guarantee does not cover their return. Buyer beware exactly what you are buying and be very careful when it arrives to inspect in detail (while in the plastic - sealed with a staple, bag).
23 December 2025
Unprompted review
Good selection to choose from
Good selection to choose from and an excellent service.
17 December 2025
White Gold Hooped Earrings
Purchased a pair of plain white gold hooped earrings which my wife loved - Thank you
10 December 2025
The choice of jewellery.
The choice of jewellery made was, unfortunately disappointing as the picture on the website did not correspond to the actual jewels.
However, the package arrived in very good time, the people I spoke to were helpful and kind and there was no quibble when I spoke of my disappointment. A refund was paid in good time, with no problem.
Altogether I can recommend the Company for it's promptness and good service, if not for the clarity of it's website!
6 December 2025
Excellent service
17 December 2025
The site was easy to use delivery was…
The site was easy to use delivery was quick and the earrings are exactly what I wanted.
17 December 2025
Very prompt delivery 👌
8 December 2025
Hi so Shona was fantastic
Hi so Shona was fantastic! I was thinking of two different size of hoop earrings , i asked a lot of questions, she gave me advice so i picked one size, if my wife doesn’t like the size, then i know the other size through Shona! She knows her stuff, completely professional and friendly. She is an asset to the company! Thanks Shona.
5 December 2025
GREAT SERVICE and PRODUCT
12 December 2025
Great customer service …
I have been buying my jewellery from the company since 2019, all the pieces I have are of a high quality, and just recently one of my gold hoops the earpeace broke that I’ve had for 4and half years and the company offered me the same pair for half price, they were £395, so I paid £197.50, I don’t know any other jewellers that would offer this, 5 stars
11 December 2025
Prompt delivery and service
Birthday gift for my niece and she loved the earrings. Great service with prompt delivery.
11 December 2025
Very fast delivery and good quality…
Very fast delivery and good quality piece of jewellery.
6 December 2025
Very good quick delivery item exactly…
Very good quick delivery item exactly as described will definitely youse again
6 December 2025
Excellent customer service regarding my…
Excellent customer service regarding my order
5 December 2025
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