Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more
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Review summary
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The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more
Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more
Company replied
The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive... See more
Company replied
Company details
Written by the company
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Contact info
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, United Kingdom
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
4.9
Excellent
820 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Beautiful quality wool
Highly recommended the snow White is really bright white and the fibers are very easy to felt smoothly. I use this and the black for making border collie sculptures.
27 April 2026
Fabulous selection of colours
Item arrived promptly, well packaged.
What a lovely selection of colours and so well packaged inside too.
A fantastic choice for my stash, am delighted
25 April 2026
Brilliant customer service and quick…
Brilliant customer service and quick delivery as always
25 April 2026
Quick and easy website to order from
24 April 2026
Reply from The Felt Box
Dear Customer,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with your order!
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
The core wool arrived really quickly …
The core wool arrived really quickly and the quality is excellent.
29 March 2026
Reply from The Felt Box
Dear Linda,
Thank you so much for your kind review.
We are really pleased to hear your core wool arrived quickly and that you are happy with the quality.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Good quality products and info
Good quality products. Helpful, easy to use website. Very useful guidance for product selection and craft techniques. Prompt delivery, well packaged. Useful information included with items.
29 March 2026
Reply from The Felt Box
Dear Emma,
Thank you so much for your lovely review.
We are really pleased to hear you found the products good quality and the website helpful and easy to use. It is great to know the guidance and information included were useful too.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Great choice of needle felting supplies
I have been buying my needle felting supplies from the felt box for my small crafting business for several years now. Such a great choice of different types of wool and colours I can get everything I need in one place. Always arrives quickly and well packaged.
27 March 2026
Reply from The Felt Box
Dear Louise,
Thank you so much for your lovely review and for your continued support over the years.
We are really pleased to hear that you are able to find everything you need for your business with us. It means a lot to know you trust us for your supplies.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Good selection of wool
Good selection of wool, Good quality, Super happy with my purchase!
26 March 2026
Reply from The Felt Box
Dear Risa,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the selection and quality of the wool. It is great to know you are so pleased with your purchase.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Natalie,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the product, communication, and service.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Always a great service
Always a great service! V quick postage. Great range of colours and sundries. I don’t shop anywhere else.
25 March 2026
Reply from The Felt Box
Dear Sallie,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the service, quick delivery, and the range of colours and supplies. It means a lot to know you choose to shop with us.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Sarah,
Thank you so much for your lovely review.
We are so pleased to hear that! Your support really means a lot to us.
Warm regards,
The Felt Box® Team
Needle felting
Beautiful wool and loads of different colours and a good price.
Delivery was quick and well packaged
Thank you will be ordering more I’m sure!
30 March 2026
Reply from The Felt Box
Dear Theresa,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the wool, the colour range, and the price. It is great to know your order arrived quickly and was well packaged too.
We really appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Elaine,
Thank you so much for your kind review.
We are really pleased to hear you were happy with the speedy service and that everything arrived just as expected.
We really appreciate your support and hope to see you again soon.
Warm regards,
The Felt Box® Team
Great service and products as always 🙂
26 March 2026
Reply from The Felt Box
Dear Allison,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with both the service and the products. Your continued support means a lot to us.
We look forward to your next order.
Warm regards,
The Felt Box® Team
Always receive great customer service &…
Always receive great customer service & products are top class. Love getting items from felt box 😊
26 March 2026
Reply from The Felt Box
Dear Mary,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the customer service and the quality of the products. It is always nice to know you enjoy receiving your orders from us.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Tara,
Thank you so much for your kind review.
We are really pleased to hear you are happy with the wool and that you find it good value.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
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