There was a lot to follow. User friendly for those who were following consistently. For stragglers such as myself, I go lost. But also realized without being as actively involved daily with other rout... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
There was a lot to follow. User friendly for those who were following consistently. For stragglers such as myself, I go lost. But also realized without being as actively involved daily with other rout... See more
Company replied
My card was charged 2 times. They said they would pay back (10 days ago) - nothing has been paid back. I also wanted to cancel the account. Yesterday I got mail that my subscription was active. I want... See more
Company replied
Expensive and nothing of value for the expense. It wanted me to read courses that essentially just restate things I e read on the Internet. Then it wanted me to take quizzes. It was pointless, waste... See more
Company replied
I signed up for 1 on 1 coaching of 4 sessions and it was very expensive like $1,200. After 2 sessions one of my dogs got very sick and time just got away from me so I basically lost the remaining 2 se... See more
The Fasting Method (TFM) was developed by Dr. Jason Fung and Megan Ramos after extensive clinical experience in helping patients lose weight to gain control over their type 2 diabetes. TFM provides the education, resources and support for clients to lose weight and improve symptoms associated with metabolic syndrome. TFM's offerings include individual coaching and health consulting, and a self-guided online program.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On December 17, 2024, Jill McMurrey wrote to TFM Client, and I quote the part of the email that is directly relevant to my case:
"We understand that this is the same when there’s a change in your TFM family. Today, Coach Larry will be moving on to new and exciting projects. We’re so grateful for the time we’ve had with Larry and wish him all the best in his new endeavors.
But with goodbyes, there are still hellos, and I’m so grateful to announce that Coach Andrea Lombardi will be returning to TFM to support members in several weekly community groups as well as provide support in the forum for our members."
Following this email, I received no updates regarding the outstanding sessions with Coach Larry, nor any further communication clarifying the situation.
On the April 1st,2025, I was shocked to discover two unauthorized charges of USD40.99 each on my credit card, dated February 9th and March 9th. Upon raising this issue with Jill, the charges were refunded promptly; however, the matter did not end there.
On April 2nd and 9th, 2025, I wrote to Jill once again, requesting a refund for the remaining two sessions with Coach Larry. To my dismay, both emails were ignored, and I have yet to receive a response or resolution.
This lack of communication and accountability is deeply frustrating and unacceptable. I expect prompt action to rectify this issue and a clear explanation of why my emails were disregarded.
I append below the email I wrote to Jill on April 2nd, 2025.
Subject: Request for Refund Consideration
Dear Jill,
Thank you so much for your prompt response and for refunding the February and March subscription fees; it is greatly appreciated.
As you may know, when Coach Larry left TFM, and I still have two sessions outstanding. I paid USD 1,200 for six sessions with Coach Larry, and I would like to inquire if it would be possible to receive a refund for the remaining two sessions.
I understand that TFM has a no-refund policy, but in this particular case, I feel it would be unfair to be penalized for circumstances beyond my control and also no fault of mine. I hope you will kindly consider my situation.
Thank you for your understanding, and I look forward to hearing back from you.
Best regards,
Bugs Tan
I signed up for 1 on 1 coaching of 4 sessions and it was very expensive like $1,200. After 2 sessions one of my dogs got very sick and time just got away from me so I basically lost the remaining 2 sessions. The coach was amazing this has nothing to do with her. There were no emails or notifications saying make sure to book before your package expires nothing. So then I find out that after the 6 months they started charging me for the 'community' access of $40 per month. So now I've lost 2 expensive sessions and am being charged for something I don't use. Of course I was not happy and so reached out to customer support to cancel and ask for a refund. Their customer support person Rachel made the whole thing worse. She was not compassionate, didn't say oh I'm sorry just pulled out legalese of this is included in the terms of service so basically you're out of luck. Honestly, this has made me think very differently about Dr Fung who originally I liked because I thought he really wanted to help people and now I feel like this is just a money making thing for him. They don't care at all that I got extremely little value considering how much I paid. Even if they had said we're so sorry we'll make sure to cancel your membership and refund you for 1 month. I mean you got $1,300 from me is the $40 of goodwill really worth the bad feelings I now have about your company? I used to recommend this to everyone and now I will tell no one about it.
I just signed up but my password isn't working. I tried to reset it. It won't let me. I am not sure this was a wise choice if it doesn't let me log in. I had logged in before. ?????
The Fasting Method is more than a program. It is a community. I joke that I get "GAS" for my journey to health. G guidance from knowledgeable coaches, staff, and community members. A accountability to keep me honest to my self and true to my goals and S support from the community. I love meetings where I ca be encouraged and celebrate success and supported in challenges. TFM is responsive to my needs and demonstrate a level of care and concern for me as an individual that I have never experienced anywhere else. And it works! I reversed my Type2 Diabetes and lost 80lbs.

Reply from The Fasting Method
The expert guidance and supportive community have made The Fasting Method the most comprehensive health and weight loss tool I have ever used. The coaches are knowledgeable and friendly, and TFM gives you all the tools you need to reduce blood sugars, get better sleep, and lose inches. I've had lots of scale victories and non-scale victories, and I owe it to TFM.
My card was charged 2 times. They said they would pay back (10 days ago) - nothing has been paid back. I also wanted to cancel the account. Yesterday I got mail that my subscription was active. I want to cancel and I find it very alarming they did charge me 2 times and not paying back.

Reply from The Fasting Method
I like the ease of moving about the website. Thank you for your improvements! Sometimes I wish there was a way for a website to go to the front of the listing of emails.
TFM has given me my life back! For the first time in over 10 years I feel like there is hope that I will get well and rid my body of this horrible fat! The changes that I am experiencing are totally in thanks to the high level coaches and their expertise that they share with us the tools and information needed to make the changes to get our health on track. All of the sessions are so well conducted and it is a privilege being able to connect with others along the same journey. I really appreciate Coach Larry getting us moving in so many different ways.
Amazing program with the support needed to reach all your health goals!
I am so thankful for finding out about this program. The coaches and mentors are so knowledgeable and truly care about my success. Through daily zoom classes, frequent guest speakers and educational seminars, I have learned how to turn my health around. I need the ongoing support and sense of community to hold myself accountable and to constantly learn how to improve my health. It's so much more than just improving my metabolic health and losing weight.
I'm so grateful for all the resources at the fasting method! Even though I've followed Dr Fung through his books and videos and podcasts, I'm learning new info all the time and there is a great community! Meagan Ramos and all the coaches are amazing. I'm so happy I've joined and believe TFM is part of my success in my health journey.
The Fasting Method website was really helpful for me - it introduced me to intermittent fasting, which I love, and helped me face some of my eating issues. The courses were easy, but substantial. Thank you.
The Fasting Method along with Megan Ramos, Dr Jason Fung and all of the coaches have changed my life. I have been able to improve my health and learn how to live a much longer and healthier life.
The coaches teach us how to fast, how to eat, when to eat and also the very important process of changing our mindset to live a longer and healthier life.
I personally have made so many positive changes in my life that I never thought I would be able to. Coach Terri and the mindset groups have been such a positive change and I have lost weight, gained health and know I can continue until I have reached all of my goals. The Fasting Method community has such a positive and supportive group of coaches and members that have been an amazing change in my life.
I'm so happy I have found this site. There is no way I could make it through the fasting lifestyle without. The amount of support you get from fellow faster and coaches is invaluable.
The teachers and coaches are knowledgeable and enthusiastic, the science is impeccable. Dr. Fung is a paradigm setter.
There was a lot to follow. User friendly for those who were following consistently. For stragglers such as myself, I go lost. But also realized without being as actively involved daily with other routines, it was a struggle to not think about eating. I know a passive activity self defeating.

Reply from The Fasting Method
This is a community based platform, created and led by Dr. Jason Fung and Megan Ramos together with a host of other coaches all geared towards providing sound information and support in regards to fasting and lowering insulin resistance which is the foundation of good health.
In just afew months I have experienced so much healing and weight loss. I also realized that this journey is almost impossible to do alone, so the community support has been invaluable, knowing I am walking together with others towards similar health goals. The coaches host daily zoom classes where you can ask questions to help troubleshoot your fasts for an easier journey. There are also video courses to help get you started which you can reference throughout.
Joining TFM has got to be the best investment I ever made as I am getting my health and life back after a lifetime of only getting sicker having followed "conventional" diets. I highly recommend the programme to anyone who wants to take charge of their health, it is worth it.
Expensive and nothing of value for the expense. It wanted me to read courses that essentially just restate things I e read on the Internet. Then it wanted me to take quizzes. It was pointless, waste of money.

Reply from The Fasting Method
I have been doing IF and some extended fasting for some time now, but has gotten a bit bogged down and stuck. I’m so glad I took this course to remind myself of what I was doing and why I was doing it! It got me excited and back on track again, besides teaching me some new pieces I hadn’t heard or hadn’t “incorporated” into my understanding before. I’m looking forward to moving forward and being unstuck and successful again! Thank you, Megan, and everyone at The Fasting Method!
I’ve been a big fan of intermittent fasting and Jason Fung since discovering him on YouTube. Have been a member through several iterations of this website but this is best yet!!
If you are interested in Intermittent Fasting, this is the place to go. You will learn how to do it right. You will have support from experts, coaches and other members.
I was very impressed by how fast the site is developing and changing. New ideas and methods to communicate with the members seem to spring up all the time.
When I did the Fasting Masterclass, being able to talk to Megan Ramos live on zoom seemed incredible. Well, being a member in TFM gives you this chance all the, and not just with Megan Ramos. There are so many live events that one can only follow a tiny fraction of them.
Personally, I have lost 24 kilos in six months, doing IF and following low carb diet. And I didn't even have to any extended fasting protocols.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.