The Fasting Method Reviews 42

TrustScore 1.5 out of 5

1.7

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Rated 3 out of 5 stars

There was a lot to follow. User friendly for those who were following consistently. For stragglers such as myself, I go lost. But also realized without being as actively involved daily with other rout... See more

Company replied

Rated 1 out of 5 stars

My card was charged 2 times. They said they would pay back (10 days ago) - nothing has been paid back. I also wanted to cancel the account. Yesterday I got mail that my subscription was active. I want... See more

Company replied

Rated 1 out of 5 stars

Expensive and nothing of value for the expense. It wanted me to read courses that essentially just restate things I e read on the Internet. Then it wanted me to take quizzes. It was pointless, waste... See more

Company replied

Rated 1 out of 5 stars

I signed up for 1 on 1 coaching of 4 sessions and it was very expensive like $1,200. After 2 sessions one of my dogs got very sick and time just got away from me so I basically lost the remaining 2 se... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

The Fasting Method (TFM) was developed by Dr. Jason Fung and Megan Ramos after extensive clinical experience in helping patients lose weight to gain control over their type 2 diabetes. TFM provides the education, resources and support for clients to lose weight and improve symptoms associated with metabolic syndrome. TFM's offerings include individual coaching and health consulting, and a self-guided online program.


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1.7

Bad

TrustScore 1.5 out of 5

42 reviews

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Rated 1 out of 5 stars

YET TO RECEIVE A RESPONSE FROM TFM

On December 17, 2024, Jill McMurrey wrote to TFM Client, and I quote the part of the email that is directly relevant to my case:
"We understand that this is the same when there’s a change in your TFM family. Today, Coach Larry will be moving on to new and exciting projects. We’re so grateful for the time we’ve had with Larry and wish him all the best in his new endeavors.
But with goodbyes, there are still hellos, and I’m so grateful to announce that Coach Andrea Lombardi will be returning to TFM to support members in several weekly community groups as well as provide support in the forum for our members."

Following this email, I received no updates regarding the outstanding sessions with Coach Larry, nor any further communication clarifying the situation.

On the April 1st,2025, I was shocked to discover two unauthorized charges of USD40.99 each on my credit card, dated February 9th and March 9th. Upon raising this issue with Jill, the charges were refunded promptly; however, the matter did not end there.

On April 2nd and 9th, 2025, I wrote to Jill once again, requesting a refund for the remaining two sessions with Coach Larry. To my dismay, both emails were ignored, and I have yet to receive a response or resolution.
This lack of communication and accountability is deeply frustrating and unacceptable. I expect prompt action to rectify this issue and a clear explanation of why my emails were disregarded.

I append below the email I wrote to Jill on April 2nd, 2025.
Subject: Request for Refund Consideration
Dear Jill,
Thank you so much for your prompt response and for refunding the February and March subscription fees; it is greatly appreciated.
As you may know, when Coach Larry left TFM, and I still have two sessions outstanding. I paid USD 1,200 for six sessions with Coach Larry, and I would like to inquire if it would be possible to receive a refund for the remaining two sessions.
I understand that TFM has a no-refund policy, but in this particular case, I feel it would be unfair to be penalized for circumstances beyond my control and also no fault of mine. I hope you will kindly consider my situation.
Thank you for your understanding, and I look forward to hearing back from you.
Best regards,
Bugs Tan

9 April 2025
Unprompted review
Rated 1 out of 5 stars

Very Bad Customer Service

I signed up for 1 on 1 coaching of 4 sessions and it was very expensive like $1,200. After 2 sessions one of my dogs got very sick and time just got away from me so I basically lost the remaining 2 sessions. The coach was amazing this has nothing to do with her. There were no emails or notifications saying make sure to book before your package expires nothing. So then I find out that after the 6 months they started charging me for the 'community' access of $40 per month. So now I've lost 2 expensive sessions and am being charged for something I don't use. Of course I was not happy and so reached out to customer support to cancel and ask for a refund. Their customer support person Rachel made the whole thing worse. She was not compassionate, didn't say oh I'm sorry just pulled out legalese of this is included in the terms of service so basically you're out of luck. Honestly, this has made me think very differently about Dr Fung who originally I liked because I thought he really wanted to help people and now I feel like this is just a money making thing for him. They don't care at all that I got extremely little value considering how much I paid. Even if they had said we're so sorry we'll make sure to cancel your membership and refund you for 1 month. I mean you got $1,300 from me is the $40 of goodwill really worth the bad feelings I now have about your company? I used to recommend this to everyone and now I will tell no one about it.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

The Fasting Method Is the Answer

The Fasting Method is more than a program. It is a community. I joke that I get "GAS" for my journey to health. G guidance from knowledgeable coaches, staff, and community members. A accountability to keep me honest to my self and true to my goals and S support from the community. I love meetings where I ca be encouraged and celebrate success and supported in challenges. TFM is responsive to my needs and demonstrate a level of care and concern for me as an individual that I have never experienced anywhere else. And it works! I reversed my Type2 Diabetes and lost 80lbs.

2 November 2021
Unprompted review
The Fasting Method logo

Reply from The Fasting Method

Congratulations Melinda on your amazing accomplishment. We at The Fasting Method totally agree that building a good foundation of knowledge, supporting our members throughout their journey, and helping them develop the accountability is the secret to long term success in reversing diabetes and weight loss. Thank you for sharing your review.

Peter

Rated 5 out of 5 stars

The expert guidance and supportive…

The expert guidance and supportive community have made The Fasting Method the most comprehensive health and weight loss tool I have ever used. The coaches are knowledgeable and friendly, and TFM gives you all the tools you need to reduce blood sugars, get better sleep, and lose inches. I've had lots of scale victories and non-scale victories, and I owe it to TFM.

29 September 2021
Unprompted review
Rated 1 out of 5 stars

My card was charged 2 times

My card was charged 2 times. They said they would pay back (10 days ago) - nothing has been paid back. I also wanted to cancel the account. Yesterday I got mail that my subscription was active. I want to cancel and I find it very alarming they did charge me 2 times and not paying back.

1 September 2021
Unprompted review
The Fasting Method logo

Reply from The Fasting Method

Hi Maria,

I checked our system and it shows that the double charge was a result of you signing up for two simultaneous subscriptions and was refunded on our end. Unfortunately the money comes back from your bank and we have no control over how long that takes. But it should be coming. As far as your subscription being active, it is actually in pending cancel. As when you ask for a cancel, it will continue to the end of the paid month (in your case September 21) and then it will stop outright. As we also transitioned to our new site platform during your pending cancel, we also transitioned you to the new platform until September 21 to fulfil our obligation. That's why you got the email to set up your new account. You don't have to if you don't want to, though we do hope that you will give the new site a try as we have worked hard on making it a great experience and also creating a mobile app as well.

Regards,
Peter

Rated 5 out of 5 stars

TFM has given me my life back

TFM has given me my life back! For the first time in over 10 years I feel like there is hope that I will get well and rid my body of this horrible fat! The changes that I am experiencing are totally in thanks to the high level coaches and their expertise that they share with us the tools and information needed to make the changes to get our health on track. All of the sessions are so well conducted and it is a privilege being able to connect with others along the same journey. I really appreciate Coach Larry getting us moving in so many different ways.

21 June 2021
Rated 5 out of 5 stars

Amazing program with the support needed…

Amazing program with the support needed to reach all your health goals!
I am so thankful for finding out about this program. The coaches and mentors are so knowledgeable and truly care about my success. Through daily zoom classes, frequent guest speakers and educational seminars, I have learned how to turn my health around. I need the ongoing support and sense of community to hold myself accountable and to constantly learn how to improve my health. It's so much more than just improving my metabolic health and losing weight.

17 June 2021
Rated 5 out of 5 stars

I'm so grateful for all the resources…

I'm so grateful for all the resources at the fasting method! Even though I've followed Dr Fung through his books and videos and podcasts, I'm learning new info all the time and there is a great community! Meagan Ramos and all the coaches are amazing. I'm so happy I've joined and believe TFM is part of my success in my health journey.

31 May 2021
Rated 5 out of 5 stars

TFM is great!

The Fasting Method website was really helpful for me - it introduced me to intermittent fasting, which I love, and helped me face some of my eating issues. The courses were easy, but substantial. Thank you.

25 May 2021
Rated 5 out of 5 stars

I love The Fasting Method

The Fasting Method along with Megan Ramos, Dr Jason Fung and all of the coaches have changed my life. I have been able to improve my health and learn how to live a much longer and healthier life.
The coaches teach us how to fast, how to eat, when to eat and also the very important process of changing our mindset to live a longer and healthier life.
I personally have made so many positive changes in my life that I never thought I would be able to. Coach Terri and the mindset groups have been such a positive change and I have lost weight, gained health and know I can continue until I have reached all of my goals. The Fasting Method community has such a positive and supportive group of coaches and members that have been an amazing change in my life.

25 May 2021
Rated 3 out of 5 stars

Diligence and Determination will WIN

There was a lot to follow. User friendly for those who were following consistently. For stragglers such as myself, I go lost. But also realized without being as actively involved daily with other routines, it was a struggle to not think about eating. I know a passive activity self defeating.

25 May 2021
The Fasting Method logo

Reply from The Fasting Method

Hi Stephanie,

Thank you for sharing your comments. Determination and the continued motivation to make those small steps will eventually make this lifestyle easier to manage. We provide multiple daily live classes and a behavioral video course to re-learn positive habits and shift mindset to make intermittent fasting successful for you. Please reach out to support@thefastingmethod.com if you need help getting to those and our other features.

Thanks,
Peter

Rated 5 out of 5 stars

TFM is an invaluable investment towards anyone's health journey.

This is a community based platform, created and led by Dr. Jason Fung and Megan Ramos together with a host of other coaches all geared towards providing sound information and support in regards to fasting and lowering insulin resistance which is the foundation of good health.

In just afew months I have experienced so much healing and weight loss. I also realized that this journey is almost impossible to do alone, so the community support has been invaluable, knowing I am walking together with others towards similar health goals. The coaches host daily zoom classes where you can ask questions to help troubleshoot your fasts for an easier journey. There are also video courses to help get you started which you can reference throughout.

Joining TFM has got to be the best investment I ever made as I am getting my health and life back after a lifetime of only getting sicker having followed "conventional" diets. I highly recommend the programme to anyone who wants to take charge of their health, it is worth it.

25 May 2021
Rated 1 out of 5 stars

Expensive and nothing of value for the…

Expensive and nothing of value for the expense. It wanted me to read courses that essentially just restate things I e read on the Internet. Then it wanted me to take quizzes. It was pointless, waste of money.

25 May 2021
The Fasting Method logo

Reply from The Fasting Method

Thank you for taking the time to share your review Kathleen. We provide those courses to support members both new to fasting, or experienced. For the latter, it is a chance to relearn the basics and to develop and maintain positive habits. But the real strength of our community is the continued support through our forum, classes and live events. We also have a 7 day free trial for you to see if our program is right for you before you are charged. If you have any questions, please contact support@thefastingmethod.com.

Thanks,
Peter

Rated 5 out of 5 stars

Back on track and excited!

I have been doing IF and some extended fasting for some time now, but has gotten a bit bogged down and stuck. I’m so glad I took this course to remind myself of what I was doing and why I was doing it! It got me excited and back on track again, besides teaching me some new pieces I hadn’t heard or hadn’t “incorporated” into my understanding before. I’m looking forward to moving forward and being unstuck and successful again! Thank you, Megan, and everyone at The Fasting Method!

25 May 2021
Rated 5 out of 5 stars

Love the information

I’ve been a big fan of intermittent fasting and Jason Fung since discovering him on YouTube. Have been a member through several iterations of this website but this is best yet!!

25 May 2021
Rated 5 out of 5 stars

Interested in Intermittent Fasting? Join TFM.

If you are interested in Intermittent Fasting, this is the place to go. You will learn how to do it right. You will have support from experts, coaches and other members.
I was very impressed by how fast the site is developing and changing. New ideas and methods to communicate with the members seem to spring up all the time.
When I did the Fasting Masterclass, being able to talk to Megan Ramos live on zoom seemed incredible. Well, being a member in TFM gives you this chance all the, and not just with Megan Ramos. There are so many live events that one can only follow a tiny fraction of them.
Personally, I have lost 24 kilos in six months, doing IF and following low carb diet. And I didn't even have to any extended fasting protocols.

24 May 2021

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