The Farmer's Dog Reviews 

1,671
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers had a great experience with this company. Customers consistently praise the product for significantly improving their pets' health, vitality, and digestion, often resolving long-standing issues. Many highlight the high quality of the food, noting its fresh, human-grade nature and appealing texture. The staff and customer service are frequently described as exceptional, with people appreciating their responsiveness, compassion, and helpfulness. However, some customers noted concerns regarding the price, describing it as expensive or costly. A few people also experienced issues with customer service, mentioning unhelpful responses, refusal to accommodate requests, or a lack of concern for shipping problems.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers reporting that their dogs love the... See more

Quality

Users generally express satisfaction with the quality of the food, noting it is fresh, healthy, and... See more

Customer service

People report positive experiences with customer service, often describing it as unmatched, exceptional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their kindness, helpfulness, and genuine... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the food to be expensive, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When Kona was on H**l's Sci Diet Digestive formula, she had large bowel movements and went much more frequently. About every six weeks, she'd have a severe bout of diarrhea. At night, while she was... See more

Company replied

Rated 5 out of 5 stars

My dog Angus absolutely loved his meals from Farmers Dog he loved the taste of. I believe that using this food kept him healthier and definitely happier than regular dog food. This is the most compa... See more

Company replied

Rated 5 out of 5 stars

We put our dog on Farmer's Dog several years ago to get him onto a healthier, lower fat diet. Recently, his IG issues have gotten to the point that the vet said he must go onto a prescription soy d... See more

Rated 5 out of 5 stars

We have two dogs that are the light of our home, and I am flabbergasted by the changes we have seen since paying for what we get- in this day and age where I do not trust our human food. I am a health... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store

Written by the company

A smarter, healthier dog food: 100% human-grade food, pre-portioned and delivered to your door. Better for them, easier for you.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(1,671)

186 reviews in the last 12 months

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Rated 1 out of 5 stars

We tried Farmers Farmers Dog bad business practices Dog for a few months…

We tried Farmers Dog for a few months and decided that it wasn’t how we wanted to feed our dogs.
When we informed the company of our decision, (mainly because they removed funds from our personal account WAY too early), they informed us that they would NOT be returning our $186.xx, even though the cancellation was sent almost two weeks before the next shipment is to arrive.
So, even though we still have a 9 day supply of Farmers Fog and let them know we no longer choose to be customers, they informed us that the company was keeping the money that they took from our account without consulting us first.
Farmers Dog won’t be in business very long if this is their Standard Operating Procedure.
It has caused ill will and the company will suffer losses from bad reviews and word of mouth.
Personally, I’m so aggravated by this, I might even call the local news for a human/dog interest story where the buyer needs to be aware of bad business practices.
The BBB will also be informed.
Tamara P.

23 December 2025
Unprompted review
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Reply from The Farmer's Dog

We appreciate you reaching out about your experience, Tamara. We're truly sorry for any confusion that may have occurred. Although we operate as a subscription service, our trial is intended to provide you and your pup with the opportunity to adjust to a fresh food diet before your subscription's recurring shipments start. We outline all order details at checkout and send notifications of any upcoming cutoffs to prevent any unexpected billing or deliveries.

Please send us an email at care@thefarmersdog.com and mention this review, so our team can provide any support they can — we're always here to help!

Rated 2 out of 5 stars

Terrible Packaging and Shipping

I live in Taxes and have been a customer of the Farmer's Dog through two dogs. The packaging and shipping of the food has gone dog hill. It has progressed so far down that I am writing this review to warn other dog owners. If you are concerned about the health of your dog look someplace else for fresh dog food.

13 December 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for reaching out and sharing your feedback with us, Saatchi. We know you rely on us for your pups food to arrive timely and fresh, and sincerely apologize we fell short of expectations.

We hope it’s reassuring to know that we include dry ice and/or cold packs in each shipment, and we've worked diligently to find the very best environmentally friendly insulation and packaging to create a box that acts as a temporary freezer for your dog's fresh food.

That being said, feedback like this really helps us continue to improve. We would sincerely appreciate the opportunity to learn more about your experience and ensure you are fully supported. Please don't hesitate to reach out to us directly at care@thefarmersdog.com — we’re here to help!

Rated 5 out of 5 stars

Thank you for keeping her happy and healthy.

Stella is a rescue dog that found us when she was just 6 months old. Stella is 15 now and doing well thanks to The Farmer’s Dog. We are so grateful that we found The Farmer’s Dog when we did. You have literally saved her life. And whenever I have the good fortune of dealing directly with an employee of The Farmer’s Dog it has been wonderful. 100% of the time after dealing with doggie support staff with The Farmer’s Dog I am in a better mood. Thank you to the entire doggie support staff at The Farmer’s Dog, from the bottom up. It takes all of you to make this happen for our girl and we are so grateful for what you do. Please know how appreciated you all are.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

The spring in her step is back!

My dog Maxine has suddenly started to show more energy and enthusiasm playing with other dogs and running in the dog park. Even others owners have commented on it.
At first, I thought it was because she was coming out of a funk from her older sibling dying almost a year ago. Then it dawned on me that she had recently restarted on The Farmer's Dog after being off it for several months. I had run out and just hadn't renewed. Maxine wasn't fond of the kibble after The Farmer's Dog but I just got lazy and hadn't reordered. Then the vet told me Maxine had gained 7 pounds and needed to lose it. I switched her back to FD and she lost the extra weight in about two months.
It finally dawned on me that her new-found energy and enthusiasm was because she was back on FD. She had lost weight and was feeling good again. Now she insists on going to the dog park every day and loves to romp and run, even though she is 8 years old.
I feel guilty for not getting her back on FD immediately but Maxine reminded me that it's the best food I can give her.

14 December 2025
Unprompted review
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Reply from The Farmer's Dog

Maxine finding her spark again is so special to hear. Seeing her feel lighter, happier, and excited to run and play, especially at 8, is exactly what we hope fresh food can support. Thanks so much for sharing!

Rated 5 out of 5 stars

So Thankful for the staff and their care

Not only do my dogs love the food, any time that I have had a question or needed help the customer service has been fantastic. I have had to adjust my portions for growing pups, and changes with my own schedules to ensure things lined up, and they have always been quick and happy to help, and showing care in what they do! I have truly been incredibly thankful that I switched to feeding with The Farmers Dog.

13 December 2025
Unprompted review
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Reply from The Farmer's Dog

We truly appreciate this feedback. It’s great to know your dogs are enjoying their food and that our team has been helpful as your needs changed. We’re grateful to be part of your routine.

Rated 1 out of 5 stars

Great food, unreliable delivery, no customer servjce…

Great food but their delivery partner is awful. Sometimes I get my order days early (which is a problem as I have limited storage space). Other times it arrives days late (which is a problem because I run out of food). You never know when an order is coming until the day it is arriving and even then it often does not arrive. So it’s impossible to plan around the delivery. And the farmers dog reps (who are nice but useless) admit the delivery tracking info is just an estimate an unreliable. Potentially great company ruined by a horrible delivery partner. I am cancelling.

5 December 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you for reaching out and sharing your feedback, Allen. We always aim for your orders to arrive right when you need them, and we’re truly sorry this experience fell short of expectations.

When planning your pup’s delivery schedule, we consider both the amount of food listed on your account’s Home page and how much you already have at home. While we aim for a specific delivery date, the window allows for a few extra days to account for carrier or operational factors. We also work with multiple delivery partners to provide the most efficient service possible, and if an order arrives earlier or later than expected, we automatically adjust future deliveries to keep your schedule on track.

That said, we’d sincerely appreciate the opportunity to learn more about your experience, as feedback like this helps us continuously improve. Please don’t hesitate to reach out to us directly at care@thefarmersdog.com — we’re here to help!

Rated 5 out of 5 stars

I love this company!

I love this company! My dog loved the food and his name on it was adorable! He also got a free cooling bag and a storage container to go with it! I would definitely recommend for picky eaters! He loved it! I will buy again!

4 December 2025
Unprompted review
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Reply from The Farmer's Dog

We love it when a picky eater finds a food that just clicks for them!

Rated 5 out of 5 stars

Our sweet Lily girl is 15 years old and…

Our sweet Lily girl is 15 years old and has become a VERY picky eater (for more than one reason, I'm sure). We went from hard kibble nuggets to soft food (which made her have very loose stools), so we started making her food from scratch. No matter what we tried, she didn't really care for it and was not interested in eating much at all. We were really starting to worry about keeping her well-nourished in her old age.

I was seeing constant ads for The Farmer's Dog with big savings, so we decided to give it a try.
From the first helping she LOVED it. Lily finishes every bowl and licks it clean! I cannot thank you enough for helping us take the best care of our Lily girl💕🐾💕

Blessings to all of you at TheFarmer's Dog!

3 December 2025
Unprompted review
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Reply from The Farmer's Dog

Thanks for taking the time to share how things are going for Lily. It’s a huge relief when a picky senior finally finds something they enjoy, and we’re glad her meals are helping her stay nourished and interested in food again. If you ever want help adjusting her plan, just let us know 🫶

Rated 1 out of 5 stars

unfair pricing and dog lost interest

Although my dog liked the food at first, now after 6 months my dog refuses to eat it and chooses to go without eating for longer than a day until we offer something else. Also, upon the third delivery of food, I told The Farmer's Dog that I would no longer participate in their picing scheme. The first delivery was half price as advertised. The second and third deliveries were full price; however, the third delivery was much less food because I reported that each pouch of food was lasting 1-2 meals (about half a day) longer than the expected 2 days. The Farmer's Dog dramatically reduced the quantity of the third delivery with zero reduction in cost because it charges by the day. Other than on a cruise ship does one pay for food by the day instead of by the pound at the grocery store or by meal at a restaurant.

22 May 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you for reaching out and sharing your experience with us, Robert. We’re so sorry to hear your pup is no longer enjoying their fresh recipes.

Your pup’s plan is personalized based on their weight, age, body condition, and activity level. Using this information, we calculate how much food your pup may need and send packs designed to make feeding our fresh recipes as easy and convenient as possible. We really appreciate your insight, as we are always looking for ways to improve our customers’ experience and add clarity where we can.

That said, we would love the opportunity to learn more about your experience and offer any tips that may help spark your pup's interest. Please don’t hesitate to reach out to us directly at care@thefarmersdog.com — we’re here to help.

Rated 5 out of 5 stars

We used to cook for our dog but as the…

We used to cook for our dog but as the symptoms of Cushings’disease progressed, we started a subscription with the Farmer’s Dog. They consistently delivered quality on time with great customer services. Unfortunately, our little angel, Lucky, passed away (Oct 27) due to complications and we cancelled our subscription. The company refunded our last shipment as it arrived just as Lucky passed and sent a beautiful plant we keep in Lucky’s memory next to his bed. We will certainly rescue another dog in the future and will continue to be a Farmer’s Dog customer.

28 November 2025
Unprompted review
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Reply from The Farmer's Dog

We’re so sorry to hear about your sweet Lucky. Thank you for sharing his story with us, and for letting us be part of his care. It means a lot that our team’s support brought you some comfort during such a painful time. Wishing you peace as you remember him, and we’ll be here for you whenever you’re ready to welcome another dog into your home 🧡

Rated 1 out of 5 stars

Scammed me out of $1,400

I ordered a year subscription to their dog food and they charge me $1,400 and I never received no food for my dog and then I asked for a refund and then they sent me to some overseas bank offshore scamming website from Iran I never got refunded my $1,400 They there are scammers Farmer's dog I found out they organized a program to release pedophiles out of jail and back into communities where kids hang out at because they're pedophiles with themselves I don't recommend their company and their dog food because they just burn you for the money that I had that can't afford in the first place but I was trying to help out my dog to eat healthy They ripped me off and I cannot get my refund back Don't make the same mistake I made and don't put your credit card information on there cuz they sell it to other companies overseas like in Iran give a re

27 November 2025
Unprompted review
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Reply from The Farmer's Dog

Hi Lenaa,

Thank you for reaching out and sharing your experience with us — we’re here to help! To provide some clarity, our subscription service offers as little as 8 days and up to 56 days of food at a time. Because our recipes are cooked fresh with no preservatives or additives, we focus on deliveries that ensure your pup’s food is always at its very freshest. This is why we don’t offer deliveries a year in advance.

We also take our customers’ privacy very seriously. You can learn more by visiting our privacy policy on our website at TheFarmersDog.com.

All that said, truly appreciate the opportunity to learn more about your experience and offer any support we can. Please don’t hesitate to reach out to us directly at care@thefarmersdog.com.

Here to help!

Rated 5 out of 5 stars

Leo and Benny

We started The Farmer’s Dog almost 2 years ago. We have a Chiweenie and a Boston terrier. My Chiweenie was a roughly 4 years old when we started he wasn’t real active overweight, and maybe not really pleasant to be around according to my neighbor lol. We started The Farmer’s Dog and my Chiweenie named Ben came to life. He would run around. He had a smile on his face and he all felt wonderful. Leo our Boston also was even more energetic and happy. Now they both wear smiles on their face all the time can’t wait to eat, and I am just so grateful that they are living their best live lives. You can tell they feel amazing. My neighbor even thought Ben was an old dog and he wasn’t. So keep up the good work and thank you so much for all that you do.

24 November 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you for your review! It’s wonderful to hear how much Ben and Leo have thrived over the past couple of years. When dogs show more energy, enthusiasm, and those big daily “smiles,” it really does say a lot about how they’re feeling. We’re grateful you’ve trusted us with their meals and glad the switch helped them feel their best 🐾

Rated 2 out of 5 stars

Inconvenient, expensive and the dog hates it

First off, it's very expensive. Also, we found the food inconvenient because of the freezer space required. The fact that the packaging is non-resealable is really bad for us. Also, and this is the most important one, the dog absolutely hates it. He would rather starve them eat it.

23 November 2025
Unprompted review
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Reply from The Farmer's Dog

We truly appreciate you reaching out about your recent experience, Svetlana. We understand your concern about pricing and storage, and we can share that we have different pack sizes and order sizes to help with how many packs come per shipment, which reflects our pricing model. This approach allows us to minimize waste and maintain cost-effectiveness in packing and shipping for our customers.

That being said, we also understand that every dog is different, and some may take longer to warm up to a new food source than others. We hope it's reassuring to know that we have several tried-and-true tips to help! Please send us an email at care@thefarmersdog.com, and one of our specialists would be happy to assist — we're here for you!

Rated 1 out of 5 stars

Blood loss from throwing up and passing through rectum.

This nearly killed our dog within a month! Have $1,000 of dollars in vet bills! It wasn’t the first they have seen it in their food. This comment will be deleted like the others. But we nearly lost our baby. He was throwing up and pooping blood at the same time! Their solution refund us all the orders. Just offering such a solution shows they do not even care about the animals they claim to cater to. DO NOT BUY! The smaller the dog the faster the ill-effects happened, this is a quote from our vet. Our dog suffers from separation anxiety. For him to be hospitalized for 3 days was just awful. The vet was kind enough to let us come visit during his treatments. I REPEAT DO NOT BUY ESPECIALLY IF YOU HAVE A SMALL BREED DOG.

25 November 2024
Unprompted review
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Reply from The Farmer's Dog

Thank you for reaching out and sharing your experience with us, Diana. We’re incredibly sorry to hear your pup was feeling unwell, we know how distressing that can be. Please know we take any report like this very seriously, as the safety and well-being of the dogs we feed is always our top priority.

We hope it’s reassuring to know that all of our recipes are formulated by our on-staff Board-Certified Veterinary Nutritionists, ensuring they meet AAFCO guidelines and are 100% complete and balanced and made with fresh, human-grade ingredients in USDA-inspected facilities. Additionally, each batch is carefully tested to ensure it meets our strict quality and safety standards before ever leaving the facility.

That said, we would love the opportunity to learn more about your experience and offer any support we can. Please don’t hesitate to reach out to us directly at care@thefarmersdog.com — we’re here to help.

Rated 1 out of 5 stars

delivery service called on trac We…

delivery service called on trac We live in a gated community Delivered food at 11;20 PM Could not reach us as we were sleeping HORRIBLE SERVICE!! If this continues, We will stop ordering food from Farmers Dog We are out of Food 3 dogs No notification from ON TRAC on another delivery and BTW who would like there food to be left out all night anyway

20 November 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing your feedback with us, Debbie. We know how important it is for your pups’ food to be delivered on time, and we’re incredibly sorry that this experience fell short of expectations.

Please know that we carefully review all feedback with our delivery partners, and insights like yours genuinely help us continue improving the delivery experience.

With that, we’re so glad a member of our team was able to get in touch with you directly to offer further support. If you have any questions, please don’t hesitate to reach out to our team at care@thefarmersdog.com — we’re here to help!

Rated 5 out of 5 stars

My terrier mix had very itchy skin…


My terrier mix has had very itchy skin his entire life. I rescued him when he was about two, and have had him eight years. I had him allergy tested and went to great lengths to find dog food that he wasn't allergic to. I put him on the one food I could find, but even with that he still had to be on a prescription for allergies all these years or he would literally scratch and chew himself until he bled.

I decided to try homemade dog food but I wasn’t sure where to start. I found Farmer’s dog and started him on the DIY program.

Since he has been on the DIY recipe with the nutrition packet they provide, he is not itching at all and he is off his prescription. He is so calm! I am amazed. I wish I had done this years ago.

The farmers dog DIY program gave me an affordable path that I could try with some confidence. My pup is so happy and I’m feeling much more optimistic about his future. Thank you Farmer’s dog!! I highly recommend this to anyone who is thinking of trying it out.

Also wanted to add, when I started this I had a lot of questions. They were great about responding and explaining things to me.

17 November 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for sharing your story, Kathy. We know how tough long-term itching and allergies can be, so hearing that your pup is finally comfortable (and off his prescription!) makes us incredibly happy. We’re glad our DIY program has worked so well for you both. Give your guy lots of love and belly rubs for us!

Rated 5 out of 5 stars

We have two dogs

We have two dogs, one that will eat anything and one that half the time won’t even eat a treat. Both of them love this food. Our picky eater downright dances when I’m fixing their dishes. The only downside is you need room in your freezer. I’m trying The Farmers Dog in hopes that our dogs will lose some weight.

13 November 2025
Unprompted review
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Reply from The Farmer's Dog

We're so excited to hear that both of your pups are loving our fresh recipes! If you have any concerns about storage, please don't hesitate to reach out to us. Our Customer Experience team will be happy to help adjust your current order size and plan frequency to make sure you're not overwhelmed with too much food at once. We're available to help 24/7!

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