The customer support agent has assisted me promptly and addressed my concern. The shop has wide variety of children items such as shirts, shoes, dress, slippers, etc. Great design from different major... See more
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I'm not happy about your services. After a longtime waiting for your response but I'm glad you decided to refund my money after cancellation it's long over due from 10/01/2024 till to date. I'm waitin... See more
I don´t even remember shopping something from your company, still you star charging my credit car for small amount that I did not pay attention, know I realize that I dont buy anything and I have char... See more
I have not bought anything from this company. Somehow I had apparently signed up to some sort of club with them. But I didn't know about it.I had paid 93€ into this club, and I wanted it back, as I... See more
4.1
Great
189 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Problem solved by Emerald
Problem solved by Emerald, Thank you Emerald, Thanks for the help Emerald
27 December 2024
Unprompted review
The best company ever!!!
The company is excellent in customer service and provides an excellent product innovation.
18 December 2024
Unprompted review
Kanby was Great
Kanby was Great, and so was Mark, but Samuel was rude. I had to contact thefancykid.com 4 times to have my issue resolved.
Issue being They took money out of my account without my consent or knowledge.
I don't have children, and I would never even have looked at their website. I never ever would have subscribed to paying £39 per fortnight for kids clothing which I don't need.
They agreed to issue a refund, but they sent only a third of the refund in October, I had to contact them to ask for the remainder, and they sent another third on the 16/12, so I had to contact them again and today they promised the remainder will reach my account within 10 days.... Will see. Let cross fingers.
Kanby and Marc were really nice, but Samuel was rude ,
So overall only 3 stars for the company.
17 December 2024
Unprompted review
Fast easy thank you
15 December 2024
Unprompted review
Thanks for your help Emerald
10 December 2024
Unprompted review
Scams steal your bank details when you…
Scams steal your bank details when you open their fake shein mystery box. The stole money from you twice a month without permission then ask you to delete the review refunding a third of the money they stole from you
2 December 2024
Unprompted review
Bob contacted me to help.
3 December 2024
Unprompted review
all dealings i've had were treated with…
all dealings i've had were treated with great respect. had no complaints of products.
3 October 2024
Unprompted review
Professional customer service
Professional customer service especially Marshall.
18 November 2024
Unprompted review
No quibble, full refund given.
I have not bought anything from this company. Somehow I had apparently signed up to some sort of club with them. But I didn't know about it.I had paid 93€ into this club, and I wanted it back, as I had no knowledge of signing up to these payments.
So today I went to their website and clicked on the chat button and requested to chat with a member of the team.
I then chatted with Ryan. Who very quickly understood my problem and refunded all monies back to me immediately, and he also cancelled the process used to take the money from me in the first place.
I don't know this website but because of Ryan's prompt no quibble action, done very politely too. I may one day buy from this company.
27 October 2024
Unprompted review
Agent was very helpful in everything i…
Agent was very helpful in everything i asked.
25 October 2024
Unprompted review
scam
scam, scam ,scam. not wasting my time calling. the bank will cancel and report. luckily I spotted it time. £40 declined.
8 October 2024
Unprompted review
Everyone makes mistakes, Thefancykid.com was very helpful.
My was experience with Thefancykid.com was absolutely amazing. They were able to assist me with everything,it was helpful.
2 October 2024
Unprompted review
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