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The Events Calendar Reviews 

266
•
TrustScore 4.5 out of 5

4.5

Event Technology Service
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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the prompt, helpful, and professional responses from the support team. Many people appreciate the staff's knowledge and willingness to go above and beyond to resolve issues, often providing detailed solutions and guidance. The quick response times are frequently mentioned, with consumers noting the efficiency and speed in addressing their queries. However, some reviewers were not happy with the customer service, reporting slow support and a lack of response to their tickets. A few other people also felt that the user experience lacked flexibility and required significant customization to achieve a satisfactory appearance.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's quick... See more

Response time

Customers generally report positive experiences with response times, highlighting prompt and helpful support.... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the support team for their excellent... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers having mostly positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

266 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(266)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Support Team Rocks!

Anytime I reach out to the support team, I get a prompt reply that is fully detailed and leaves very little for me to need to follow up with. I can get things adjusted fast and that in itself, is a huge win these days.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Spot-On Support

Frank quickly identified the issue and explained how to resolve it. Despite it being user error, he didn't judge. Instead, he provided support. I don't see much of that anymore, so both he and the plugin merit applause.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

The Events Calendar plugin for WordPress exceeded my expectations, not only in its functionality but also in the exceptional customer support provided. The support team was quick to respond, incredibly friendly, and eager to help when I encountered an issue. Their thorough approach ensured that every issue was addressed promptly and comprehensively. I highly recommend The Events Calendar to anyone looking for a reliable events management solution with outstanding customer service.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Super Helpful!

I was stuck when my theme was blocking the loading of my single events pages, I jumped on the chat and Frank helped walk me through fixing it. Truly grateful!

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Job!

Darian Baldazotes from Customer Support was extremely knowledgeable, helpful, and fast. My issue was resolved.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

TEC delivered!

TEC delivered on a request that is very important to our project budgets and functionality. Thank you for accommodating our unique dev urls!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Best WordPress Calendar Plugin Ever!

I received incredible support from Paul, he truly went above and beyond with my request. In the short time I've used this plugin, I've received top notch care. I receive immensely helpful responses to my questions or requests quickly. It feels amazing to work with such a reliable and dependable plugin team. I've tested all of the plugins out there and can honestly say that this is the best WordPress calendar plugin EVER.

16 May 2024
Unprompted review

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