The Enigmagram Reviews 1,275

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products as unique, clever, and well-presented, making for excellent and thoughtful gifts for all ages. Many found the puzzles challenging yet enjoyable, providing hours of entertainment and bringing families together. The quality of the packaging and the variety of puzzles are frequently highlighted, with people appreciating the innovative ideas. However, some customers also noted issues with missing pieces or items in their cracker sets, which led to disappointment. A few other people also felt that some puzzles were too easy, or that the cracker contents were not distributed evenly.

What people talk about most

Product

People report positive experiences with the product, describing the puzzles as fun, innovative, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as fun, innovative, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality of the card and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived beautifully presented. I sent this 2 weeks early with a message that it shouldn't be opened until their birthday. It sat tempting them every morning. They tried to search the internet for imag... See more

Rated 5 out of 5 stars

Absolutely love these puzzles- always a perfect Father’s Day morning left in peace with a cup of tea to work them all out. Good mix of different challenges and with some helpful clues should you be re... See more

Rated 5 out of 5 stars

Arrived with the recipients (both PhDs) promptly. I have not seen the pack contents but this is the feedback I received: Definitely entertaining. There was one puzzle near the end that really had us... See more

Rated 5 out of 5 stars

A fab surprise present from our grandson! Presentation was excellent, with clear and concise instructions. The whole package was great quality and the mix, type and level of the puzzles was really... See more


Company details

  1. Gift Shop
  2. Game Store
  3. Toy and Game Manufacturer

Written by the company

Imagine. An envelope lands on their doorstep. Inside is a letter from someone they know, but not who. There’s a message for them, but for it to be revealed they’ll have to solve the puzzles within. They’ll have to solve…The Enigmagram!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The package arrived promptly

The package arrived promptly, yet I initially missed a step by not mentioning where the gift was hidden in my final message after the puzzles were completed. Tom from Enigmagram kindly helped resolve this, ensuring the day went smoothly. We opted for the most difficult version, which offered tough but manageable puzzles. I’m already thinking of giving this gift again to other friends and family who enjoy similar surprises.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great gift and great customer service

The envelope turned up on time but I misunderstood the instructions and forgot to include the location of the present in my message once the puzzles were solved 🤷‍♂️.
Tom at Enigmagram sorted this out for me and everything went well on the day 😁
We got the hardest version and the puzzles were challenging without being impossible.
I will consider this present again for other family and friends who I know like this type of gift.

29 November 2025
Rated 1 out of 5 stars

I bought two boxes of these crackers…

I bought two boxes of these crackers this Christmas - this one as a gift, so this is the recipient's comments. They liked the eco credentials, albeit missed the 'snap'. The crackers were randomly filled (5 hats in one cracker and only 7 hats in total), really missed having a joke included, and more than one game had pieces missing, so sadly rather a damp squib in practice.

25 December 2025
Rated 5 out of 5 stars

Excellent, fast delivery

Brought for my partner. He loved the puzzles and to receive my message. (He had to find around the house.) A suprise holiday his face was priceless. He loved each one of the puzzles. Already looking to buy another one. Dont hesitate, buying. Fast delivery and fantastic service and puzzles.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good and very fun

packaging and everything is stonkingly brilliant, and the puzzles are challenging but in the best way, a good way to spend a couple of hours

10 December 2025
Unprompted review
Rated 4 out of 5 stars

First impressions are positive, might review again after Xmas

Delivered in plenty of time for Xmas. They look great. Obviously haven't tried them yet but they will hopefully be much more entertaining than normal Xmas crackers.

Delivered to specified safe place and well packaged.

Trust pilot is a bit too eager for a review here but I guess if you haven't bought these yet, help out a small business and try something new.

5 November 2025
Rated 5 out of 5 stars

Fantastic gift

Fantastic gift! The puzzles were challenging enough to be fun, but not too hard. I had no idea who sent it, so the secret message really was secret. Loved it

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Great ideas for presents for all ages

Great ideas for presents for all ages. I have brought for birthdays and Christmas. Looking forward to trying the new Christmas Crackers this year, certainly more interesting than the usual crackers and will keep the family entertained. Good communication from the company and always respond promptly.

10 October 2025

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