The Dua Brand Reviews 761

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the fragrances are long-lasting and often replicate original scents very closely, sometimes even surpassing them in performance. Many appreciate the affordable prices, which allow them to experience luxury scents without a high cost. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and often ahead of schedule. However, some people were dissatisfied with their orders, mentioning that certain fragrances did not smell as expected or were not similar to the original scents they aimed to replicate. A few customers also experienced issues with damaged bottles or incorrect items being sent. Additionally, some reviewers noted that processing and shipping times have become slow recently, and a minority expressed concerns about the company's return policy for faulty or incorrect products.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality and longevity of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable prices, stating... See more

Order

Consumers have ambiguous experiences with their orders. While some reviewers report quick processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These guys have mastered the art of replication! I only use my signature scent that normally costs $170, got it for just $100 here and it smells identical. My only reason for giving 4 stars is because... See more

Rated 5 out of 5 stars

I like being able to get the extrait edition of an EDT I really love, like Burberry London. Dua offers a great way to experiences excessively expensive or elusive fragrances without breaking the b... See more

Rated 5 out of 5 stars

Great experience with Dua Brand purchases. This review comes after my 3rd purchase with Dua Brand. Everyone loves high end perfume but not the price! Dua Brand perfumes bring both the luxury experien... See more

Rated 5 out of 5 stars

I made two orders for Dua Lux 100ml bottles during Christmas sales and only took 2-3 days to process before sent to Fedex. Overall, they took only a week to arrive to Australia, faster than local A... See more


Company details

  1. Perfume Store

Written by the company

DUA Fragrances hand crafts premium perfumes, colognes, and fragrances in Los Angeles. Our exquisite collection is perfect for anyone who loves luxury and wants to feel unique without spending a fortune.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

761 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good customer service, fast delivery

Aside from the fact that the products are great, I was especially impressed with the customer service and fast delivery. I had decided to add something to a previous order. I emailed customer service and asked to combine my orders. They were quick to respond assuring me they would do their best to comply. Less than a week later (and I’m across the country in PA)I received my order, very securely packaged with all of my items in one box as requested. Great customer service is priceless.

13 October 2025
Rated 5 out of 5 stars

I’ve relied on DUA for years

I’ve relied on DUA for years - always consistent with the order processing and shipment timeframe. The hybrid fragrance is unmatched - I get compliments literally everywhere I go, thank you!

20 October 2025
Rated 4 out of 5 stars

Smokey honeyed fig

I purchased the smokey honeyed fig and it smells fantastic Great. I love it. However, the scent does not seem to last very long. About 2-3 hours in longevity.

20 October 2025
Rated 5 out of 5 stars

I LOVE THE DUA BRAND PERFUMES

I LOVE THE DUA BRAND PERFUMES! They are high quality, and the gourmands are amazing. I’ve never had an issue with anything I purchased from them. They pack the items very carefully, and they ship within 2-4 days. Great Brand and I will always purchase from them

20 October 2025
Rated 5 out of 5 stars

Bro these fragrances are better than…

Bro these fragrances are better than the originals.

I bought 'the guide' and went to a retailer to spray guidance 46 extrait by amouage on one wrist, and the dupe on the other, and he liked the left wrist better. MAN. that is WILD. IT SMELT BETTER, AND IT WAS STRONGER, AND MORE LONG LASTING MAN. THAT IS CRAZY. I DIDN'T KNOW HOW ACCURATE THE SCENTS ARE BUT THEY'RE 95% TO THE DNA BRO. I've inspired my friends to buy from dua. The only problem is shipping costs from someone who lives in australia. BUT man. These are HUGE for cutting costs and are a GREAT investment

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Dua Brand…

Great experience with Dua Brand purchases. This review comes after my 3rd purchase with Dua Brand. Everyone loves high end perfume but not the price! Dua Brand perfumes bring both the luxury experience with reasonable prices. I have multiple favorites-Pistaschio Dream Gelato 33, Be in Love with the Goddess, Miss Congeniality, Alienated Goddess Intense, Strawberry Marshmallow Dream 81. I love that some come in 10ml so you try before committing to the larger sizes. 10/10 would recommend Dua Brand

17 October 2025
Rated 5 out of 5 stars

Order came in a timely manner

Order came in a timely manner, it was packaged well. The scents were as expected as they were re orders of previously purchased scents. I'm on my 3rd bottle of Cozy Tale of Vanilla, one of my favorites and is a compliment getter.

17 October 2025

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