I have been with The Directory Guys for 10 years, they have helped me rank highly on Goggle and supported me with marketing ideas such as Google Adwords and Google reviews. With all three of my bea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been working with the directory guys for a few months now and we are seeing results. I recently spoke to Matt to discuss our progress and really appreciated the honesty. A lot of companies in... See more
Company replied
I have been with the Directory guys a few years now and absolutely love their work. I have been working with Gino for maybe the last 2 years and he is 10/10 I would highly recommend! He’s really helpe... See more
Company replied
Andre is very helpful. Even though he is busy with many other clients, he always finds time in his day to help me. He’s been a massive part of me staring up my own small business. If anyone else is th... See more
Company replied
Company details
Contact info
London, United Kingdom
- 0203 598 5105
- feedback@thedirectoryguys.co.uk
- thedirectoryguys.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a great experience with Chantelle
Had a great experience with Chantelle. Very informative and helpful.
26 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your wonderful review! We're so pleased to hear you had a great experience with Chantelle. We really appreciate your feedback
Nivan
Nivan, was very friendly and helped me to connect my review to my socials and also give me a good explanation about how I can connect my reviews with my website. Very please with his help.
30 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your wonderful feedback! We really appreciate your support and look forward to continuing to help you grow your online presence!
Nivan was extremely helpful
Nivan was extremely helpful, friendly and professional. He made setting up my business account simple and stress-free, answering all my questions and providing excellent support throughout. Thank you for the great service.
30 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re delighted to hear that Nivan was able to make setting up your business account simple and stress-free. We really appreciate you taking the time to share your experience, and we’re always here if you need any further support!
Chantelle’s been great
Chantelle’s been great, everything explained very clearly, very helpful & very friendly. Can’t ask for more. Thanks Chantelle
30 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your kind words! We’re really pleased to hear that Chantelle was able to explain everything clearly and provide such friendly and helpful support. She’ll be delighted to hear your feedback.
We really appreciate you taking the time to leave this review, and we’re always here if you need anything in the future!
Nivan made the whole experience easy
Nivan made the whole experience easy , Definitely 5* customer service.
29 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your great feedback! We're really pleased to hear that Nivan made the whole experience easy and delivered 5-star customer service
Great customer service from Karla…
Great customer service from Karla today. Explained everything perfectly and went above and beyond with getting me on a better package for my business. Very pleased and highly recommend 5/5 stars
24 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your lovely feedback! We really appreciate your recommendation and support, and we look forward to continuing to help your business
“I had a great experience speaking with…
“I had a great experience speaking with the marketing manager. She was professional, knowledgeable, and took the time to answer all of my questions clearly. Her communication was excellent, and she made the entire interaction pleasant and helpful. I really appreciate her support and would highly recommend working with her. I’m Thank you for the outstanding service!”
24 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your feedback. We’re really pleased to hear that you had such a positive experience with our marketing manager and that she was able to answer all your questions clearly and professionally. We truly appreciate your recommendation and your support.
They are so amazing and helpful and…
They are so amazing and helpful and they also helped me get more views on google
24 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve found our team so helpful and that you’re already seeing positive results with your Google views. We look forward to continuing to work with you
Laura was extremely polite and friendly…
Laura was extremely polite and friendly and made our discussion fun while getting to the point in an efficient way. Much appreciated, thanks, Guy.
23 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your fantastic review, Guy! We're delighted to hear that Laura made the experience both enjoyable and efficient. We really appreciate your feedback and look forward to supporting you again
Jess has been amazing helping me set…
Jess has been amazing helping me set everything up. Would highly recommend
22 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We're so pleased to hear that Jess was able to help you get everything set up smoothly. We really appreciate your recommendation and look forward to continuing to support you!
The best company you can deal with
The best company you can deal with; the difference is significant from the moment I started working with them. highly recommend them.
Yousef Painting and Decorating LTD
1 December 2025
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your wonderful review! We're delighted to hear that you've noticed such a significant difference since working with us. Your recommendation means a great deal to our team, and we truly appreciate your trust and support.
Very good very helpful
19 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re really glad to hear you found the service very helpful. We appreciate you taking the time to share this, and if you ever need anything in the future, we’re here to help.
I spoke with Chantelle today she was…
I spoke with Chantelle today she was extremely helpful and answered all my questions and gave me some great advice
18 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback. We’re really pleased to hear that Chantelle was so helpful. We really appreciate you sharing your experience, and if you need anything else, we’re always here to help.
Employee of the year
Ive recently had the pleasure of dealing with Lara who is now my account manager.
Every now and then in business you come accross someone who excels at their job, someone who is very efficient, and a credit to their employer.
Lara is all of the above and more.
I feel very lucky to have her as my account manager, my only worry is she will get promoted so quickly up the company ladder Ill loose her!
Thank you Lara for you efforts sorting all my technical issues out this week your an absolute star.
Terry
@C.R.E.A.M CARPENTRY & ROOFING
18 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for this wonderful feedback. We’re delighted to hear how positive your experience has been with Lara. We really appreciate you taking the time to share this, and we’ll be sure to pass your kind words on to her — she’ll be thrilled to read them. If you need anything else at all, we’re always here to help.
Great service
Bianca has been so helpful, i'm really happy with the service so far!
18 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your lovely feedback.
We’re really pleased to hear that Bianca has been so helpful and that you’re happy with the service so far. It means a lot to know you’re having a positive experience.
We really appreciate you taking the time to share this, and we’re always here if you need anything going forward.
Lovely girl very helpful and caring…
Lovely girl very helpful and caring highly recommend
18 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re really pleased to hear you had such a positive experience and found the support helpful and caring. Your recommendation means a lot to us.
Alicia is an asset to Directory guys! 5stars!!
Alicia is fantastic as well always being helpful in answering questions or resolving any issues, she is also very informative, polite and is a great asset to the directory guys.
17 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback. It’s great to hear that Alysha has been so supportive and easy to deal with. We’re really pleased she’s been able to answer your questions clearly and help resolve any issues quickly, while keeping everything polite and informative throughout.
Lara was brilliant she leason to all my…
Lara was brilliant she leason to all my details and explained everything regarding marketing which is working and a very reasonable cost. Top service from great people thank you
16 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re really pleased to hear that Lara took the time to listen carefully and explain everything clearly, and that you’re already seeing positive results from the marketing at a fair cost. We truly appreciate your support, and we’re always here if you need anything going forward.
Really helpful and explained everything…
Really helpful and explained everything perfectly and made everything very easy to follow
16 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind words, we really appreciate you taking the time to leave this feedback. We’re glad to hear everything was explained clearly and that the process felt easy to follow. If you ever need anything else, we’re always here to help.
Amazing work from Chantelle and Nivan…
Amazing work from Chantelle and Nivan clear instructions on what to do and awfully helpful can’t fault them at all for what they have done for me and my business
16 June 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re really pleased to hear that Chantelle and Nivan were able to support you so well and make the process clear and helpful for you and your business. They’ll be especially happy to read your comments. We truly appreciate your support and look forward to helping you again in the future.
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