I have been with The Directory Guys for 10 years, they have helped me rank highly on Goggle and supported me with marketing ideas such as Google Adwords and Google reviews. With all three of my bea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been working with the directory guys for a few months now and we are seeing results. I recently spoke to Matt to discuss our progress and really appreciated the honesty. A lot of companies in... See more
Company replied
I have been with the Directory guys a few years now and absolutely love their work. I have been working with Gino for maybe the last 2 years and he is 10/10 I would highly recommend! He’s really helpe... See more
Company replied
Andre is very helpful. Even though he is busy with many other clients, he always finds time in his day to help me. He’s been a massive part of me staring up my own small business. If anyone else is th... See more
Company replied
Company details
Contact info
London, United Kingdom
- 0203 598 5105
- feedback@thedirectoryguys.co.uk
- thedirectoryguys.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would highly recommend Gino’s…
I would highly recommend Gino’s service. He’s very professional and very helpful he always goes the extra mile and happy to help with anything you need.
19 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your fantastic feedback! 😊 We're delighted to hear that Gino has consistently gone the extra mile and provided such professional and helpful service.
Highly recommend
Highly recommend. Have used them for over 10 years and have provided a great service.
18 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Over 10 years is an incredible amount of time, and we truly appreciate your continued support and loyalty. We're delighted to hear you've received great service throughout the years. Thank you for the recommendation!
Reply from The Directory Guys Ltd UK
We're delighted to hear you found our team friendly and helpful, and that everything was clearly explained to you every step of the way. We really appreciate you taking the time to leave us a review! ⭐
Ginos great
Very personable guy who listened to my point of view and helped create a way forward that I think will be a benefit to my business
18 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! 😊 It's fantastic to hear that you feel the plan will benefit your business. We really appreciate your recommendation and support!
My account manger is called Jess and…
My account manger is called Jess and she is lovely but so helpful she is willing to go to the next step time and time again to make sure your business is pushing through the barriers it’s need to, to be recognised by google, she is willing to bend over backwards to ensure my business doesn’t drop in rankings or fall behind. She is amazing at her job. TDG them selves obviously pride them selves with making your business the best it can be, but also they tell you every single little detail to make sure you know what’s going on and to make sure you understand full, 4*s for now but very close to been 5*
18 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for taking the time to leave such a detailed review! ⭐️ We’re absolutely delighted to hear how much of a positive impact Jess has had on your experience. We’ll be sure to pass your lovely feedback on to her! Thank you again for your review!
Been with these guys a while
Been with these guys a while. Always seem super helpful and offer suggestions to help me in my business and advertising.
Would recommend them as I have received more work for the future.
18 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
It's great to hear that you've been with us for a while and continue to find the team helpful and full of useful suggestions for your business and advertising. We're especially pleased to hear you've seen more work coming through as a result! Thank you for your continued support and recommendation.
Reply from The Directory Guys Ltd UK
Thank you for the brilliant feedback! We're so pleased to hear you received great service. We really appreciate you taking the time to leave us a review!
Gino’s The Man!
Gino’s has been a awesome, keeping me up to date with everything answering my questions and shows great customer service everytime we talk
Recommended through a friend
Would recommend to anyone else
17 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for the fantastic review! 😊 We're delighted to hear that Gino has provided such great customer service! It's even better to know you were recommended to us by a friend and would happily recommend us to others!
She’s amazing I understood everything…
She’s amazing I understood everything that she said and I’ll recommend her at all times.
Keep on doing your good job dear👍👍👍👍👍👍
14 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your lovely feedback! 😊 We're delighted to hear that everything was explained clearly and that you felt so well looked after. Your recommendation means a lot to us!
Gino was very helpful & explained all…
Gino was very helpful & explained all my options clearly & fully with me & how these could positively benefit my business. I found Gino to be both friendly & professional.
6 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your fantastic feedback! 😊 We're delighted to hear that Gino took the time to clearly explain your options and how they could benefit your business. It's great to know you found him both friendly and professional.
Gino was very informative and very…
Gino was very informative and very helpful nothing was too much trouble and he was very knowledgable on what I needed
12 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for the fantastic feedback! 😊 We're delighted to hear that Gino was so informative, helpful and knowledgeable, and made sure all your questions were answered!
Nivan was great on the phone talked me…
Nivan was great on the phone talked me through everything that needed to be done.
11 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for the fantastic feedback! 😊 We're so pleased to hear that Nivan was great on the phone and took the time to talk you through everything clearly. We'll be sure to pass your kind words on to him!
Genuine guy trying to help.
10 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for the kind words! 😊 We're really pleased to hear you felt you were speaking with someone genuine who was genuinely trying to help. We really appreciate you taking the time to share your experience!
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! 😊 We're really pleased to hear you found our team helpful. We truly appreciate you taking the time to leave us a review!
Sian was fantastic very helpful knows…
Sian was fantastic very helpful knows exactly what she's doing..feel happy knowing she's part of the team...now I will mostly look forward to my business getting the lift it rightfully deserves
6 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re pleased to hear Sian was so helpful and knowledgeable. We’ll pass on your kind words and we’re excited to help your business!
Gino is very helpful and knows the…
Gino is very helpful and knows the business well. Been a pleasure working with him
6 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind words! We’re so pleased to hear Gino has been helpful and knowledgeable. We’ll be sure to pass on your feedback.
Very knowledgeable and helpful- called…
Very knowledgeable and helpful- called at the right time, looking forward to new wrbsite
6 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re glad you found the team knowledgeable and helpful, and that we caught you at the right time. Any questions, please don't hesitate to call
Great company
Great company! do what they say they’re going to do and don’t feed you with nonsense like other companies
6 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thanks so much for your great feedback! We’re really pleased you’ve had such a positive experience with us. Give your account manager a call if you need any support
Karla has been great.
5 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re so pleased to hear that Karla has been great and provided such a positive experience. We’ll be sure to pass on your kind words!
Problem solved
Since I have started using their services I have been treated very well,always with courtesy,the staff is very polite and able to understand my needs,in paticular Jess, she has impersonate what customer service really I am very happy about it. Thank you
5 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your wonderful review! It’s fantastic to hear how happy you are with the service, and we really appreciate you taking the time to share your experience! 😊
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