thedesifood Reviews 

122
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. People love that they can easily purchase authentic goods from abroad, praising the fantastic product selection and consistently helpful support team. Many consumers point out that shipments are carefully packaged and frequently arrive much faster than expected right to their doorsteps. Some reviewers were not happy with delivery delays, explaining that certain packages took weeks to reach their destination or remained stuck in transit for a long time. Others also noted frustrating issues with missing or damaged goods inside their parcels, making it difficult to fully enjoy their shopping experience.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting prompt arrivals and secure... See more

Product

Customers consistently note positive experiences with product selection and quality. Reviewers frequently... See more

Order

Consumers find order experiences to be mixed, as some people report pleasant and successful deliveries, while... See more

Service

Users describe positive interactions with service, expressing high satisfaction regarding trustworthiness,... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with original brands, good shelf... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my experience at TheDesiFood.com! I ordered a variety of Masalas, snacks, and food items that we don't get here in Canada. The package arrived faster than the estimated delivery date... See more

Rated 5 out of 5 stars

I ordered Indian skincare products that I can't find in the European market. It's the Kumkumadi oil from Kerala Ayuverda brand. Excellent ! I'm very glad that The DESIFOOD can deliver to Belgium. B... See more

Rated 5 out of 5 stars

I am happy Desifood exists, as they can ship Indian food from different parts of India to europe. I hope they expand their range to include even more foods, and reduce shipping costs further in the... See more

Rated 5 out of 5 stars

I have ordered 5 times over past one year for some of my authentic traditional food items from India. Never had a single issue with them. Items are packaged well and delivery is within reasonable time... See more


Company details

  1. Indian Grocery Store
  2. Cosmetics Store
  3. Fashion Accessories Store
  4. Health and Beauty Shop

Written by the company

At The Desi Food, buy a wide variety of regional and branded food products, and groceries, and get them delivered to your doorstep worldwide. We also deliver cosmetics, baby care products, Ayurveda, Unani, homeopathy, traditional Indian clothing, kitchen essentials, and more. The Desi Food serves as a one-stop solution for all your Indian needs. Order your favorite items and experience the essence of "desiness" no matter where you are in the world.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(122)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not too bad

I placed an order with multiple items including spices, cosmetics of different brands etc and it seemed like I had all I needed in one place, only many of the items listed, especially in the cosmetics section, for Forest Essentials were not available. The company sent me messages on WhatsApp saying that 1 item was not available and suggested an equivalent replacement to which I said yes but a few days later they started to send me a list of many items that were not available and suggested to refund me these. The main reason for my order was a need for an anti hairfall serum which was validated on my order but was not actually available and they told me that there was no equivalent to replace it with but actually there was the bigger size of it. Their website is not up to date and the customer service is really bad as they took so long to answer me mostly that I thought it was a scam. They did not give me any replies on the reimbursements whatsoever and after I threatened them, one day I just saw a reimbursement from them without any mails or messages from them. Also, I had to be very strict with them so that they finally sent my order. The order arrived a month later (they claim that you will be delivered within 6-8 days, which is untrue). The package arrived and 1 cream had leaked onto everything else but otherwise was okay and the remaining order was present and I did not have to pay anything upon receipt of the order so I was pleased with that. Overall, even with these issues I could order things from them again in the future (not food items that can rot) but they are quite decently priced and plan well in advance as the parcel could arrive much later than planned.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience ordering…

It was a wonderful experience ordering with the desi food.com. I ordered on 4th June and the order was revived on June 13 at Kuala Lumpur Malaysia. Packaging was good and we got what we ordered of high quality. Thank you team The Desi Food for seamless experience. I will highly recommend if someone who is looking for Indian products abroad.

15 June 2026
Unprompted review
Rated 4 out of 5 stars

I ordered Odomos cream

I ordered Odomos, a very good repellente based on aloe vera and citronella, very gentle on the skin and tough on the mosquitos.
I love Natural indian product and thedesifood Is a serious Company.
I recommend.

8 June 2026
Unprompted review
Rated 4 out of 5 stars

Rating can be 4.5 but I didn’t have the…

Rating can be 4.5 but I didn’t have the option here. I ordered pickles and fresh sweets and they arrived in good state and remained fresh as we get in Hyderabad. I think we will not miss the authentic food any more. They are no custom clearance hassle from our side. Meanwhile I had a query and they resolved it swiftly. Only pain point was that the turn around time from the day I ordered was 15th May and parcel arrived on 2nd June. Courier tracking was also not correct as it stated same update for 4days meanwhile the courier also arrived.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst service I ever seen

Worst service I ever seen. Almost one month since ordering. Not delivered yet. Before wrong parcel delivered and then pickup and not no any clarification , no any Delivery date provided. Just blindly Waiting for the order. We paid and we only suffered. I strongly recommend do not use thedesifood. These is alots of good supplier please go for them. If you people want to suffer feel free order from thedesifood.

21 March 2026
Unprompted review
Rated 4 out of 5 stars

Good service

I received my order in good condition and properly packed. Delivery was slightly delayed due to weather conditions.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my recent purchase of brown poha.

All the packets had a very strong chemical smell. Initially, I thought the smell might be coming from one packet, so I opened three packets at the same time. Unfortunately, all three packets had the same strong chemical odour. Due to safety concerns, I had no option but to throw away all three opened packets.

This is completely unacceptable and alarming, as food products should never have such a smell. I have attached photographs for your reference.

I request:

An immediate full refund, and

Arrangement for someone to collect the remaining unopened packets from my address at the earliest.

This has been a horrible experience, and I expect this issue to be resolved urgently.

Looking forward to your prompt response.

Regards,Annu Tiwari

6 February 2026
Unprompted review

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