Probably some of the best customer service I have had in awhile, every one is so friendly, knowledgeable and really helpful . It's not overwhelming neither, or fake. You can tell they have an honest i... See more
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Review summary
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I want to give a shout out to Mr. Push for, being such a Awesome employee at credit pros for, my disability check has been cut off plus, I was in a car accident last year in August of 2025 and all I e... See more
Company replied
Spoke with someone from credit pros about the process of building credit to get my score up, he was very helpful and described everything so I could completely understand what the process entailed. I... See more
Company replied
Company details
Written by the company
The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America. The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Contact info
7754 Okeechobee Blvd Suite #765, 33411, West Palm Beach, United States
- 8004113050
- info@thecreditpros.com
- thecreditpros.com
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for your patience with me step…
Thanks for your patience with me step by step nice and kind giving me the best idea with my situation, for sure future we work together to stay with better score of my credit, you are amazing 👏 🤩
9 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Foroutan! We're thrilled to hear about your positive experience and appreciate your kind words. Our team is dedicated to helping you improve your credit score, and we look forward to working together towards your goals. Your success is our priority!
Reply from The Credit Pros
Thank you, Marquell! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction is our priority, and we appreciate your positive feedback!
Reply from The Credit Pros
Thank you, Leonson! We're thrilled to hear you had a positive experience with us. Your support means a lot, and we’re committed to providing great service. Looking forward to assisting you again!
Predatory
So I saw all the amzing reviews and decided to give this service a shot, having experienced horrible credit report services in the past. Everything was easy to sign up, 4 months in, there was no significant change on the inquiries and stuff. I think they were removing like 1 inquiry every 2 months, so I decided to cancel and that's when the game started. They will do anything in this world to manipulate you to stay. After requesting cancellation for the 2nd time, the agent pressured me to accept one month free and after that if i want to cancel I can go ahead. When the free unsolicited time elasaped, I requested cancelation, only for them to tell me, oh you owe us $97 you must pay before we cancel your account. If that's not the highest level of predatory, I don't know what else to call it.
Update: Company reached out to have this resolved after this review.
7 June 2026
Unprompted review
Reply from The Credit Pros
Dear Jessica,
Thank you for taking the time to share your experience. We are sorry to hear that you felt frustrated and dissatisfied.
We understand your concerns regarding the progress of your credit repair efforts. While we work diligently to challenge inaccurate, unverifiable, or outdated items, credit outcomes vary and cannot be guaranteed, as many factors that impact a credit profile are beyond our control.
We also regret any frustration you experienced during the cancellation process. We are pleased to confirm that we have honored your request and appreciate your willingness to work with us toward a positive resolution.
While we are disappointed that we did not meet your expectations, we appreciate your feedback and will use it to help improve our client experience. Thank you for giving us the opportunity to address your concerns. We wish you continued success on your financial journey.
Sincerely,
The Credit Pros
Great phone communication and great…
Great phone communication and great experience so far
27 May 2026
Unprompted review
Reply from The Credit Pros
Thank you, Kim! We're thrilled to hear you're having a great experience and appreciate your feedback on our communication. We're here to help every step of the way!
This was a great experience and wonderful experience I’m…
This was a great experience and I’m super excited about how this company is helping me repair my credit!!!
5 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Darriana! We're thrilled to hear about your positive experience and are excited to support you on your credit repair journey. Your enthusiasm motivates us to keep delivering great service!
Reply from The Credit Pros
Thank you for the fantastic feedback, Zachery! We're thrilled to hear you had a great experience with our service. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Easy to set up and get results you need
8 June 2026
Unprompted review
Reply from The Credit Pros
Thanks for the great feedback, Chris! We're thrilled to hear that you found the setup easy and are seeing the results you were looking for. Your satisfaction is our top priority, and we appreciate your support!
very friendly and helpful people and…
very friendly and helpful people and also will give you informative information
8 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Taylor! We’re thrilled to hear you had such a positive experience with our team. Providing helpful and informative service is our priority. We appreciate your feedback!
My credit score is going up slowly but…
My credit score is going up slowly but showly, and they are really helping to get my credit back on track.
6 June 2026
Unprompted review
Reply from The Credit Pros
Thanks for sharing your experience, Jason! We're thrilled to hear that you're seeing progress with your credit score. Our team is dedicated to helping you get back on track, and it's great to know we're making a positive impact. Keep up the hard work!
They are helping me repair my credit…
They are helping me repair my credit and have been working on it, great customer service
5 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Avionis! We're thrilled to hear you're having a great experience with our team. Helping you repair your credit is our priority, and we appreciate your kind words about our customer service. We're here to support you every step of the way!
Dhivya was a great help she answered…
Dhivya was a great help she answered all my questions. I’m very satisfied with this program. Thank you
4 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Sharlene! We’re thrilled to hear that Dhivya provided excellent support and that you’re satisfied with the program. Your feedback means a lot to us, and we’re here to help you every step of the way!
I really was looking for a loan
I really was looking for a loan. I really needed to build my credit. They are very helpful.
4 June 2026
Unprompted review
Reply from The Credit Pros
Thanks for the fantastic review, Linda! We're thrilled to hear you found our team helpful in your journey to build credit. Your success is our priority, and we're here to support you every step of the way!
Top tier very helpful people (Faith)
4 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Katron! We’re thrilled to hear you had a great experience with Faith. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. We look forward to continuing to help you!
He was helpful and my credit score went…
He was helpful and my credit score went up instantly
3 June 2026
Unprompted review
Reply from The Credit Pros
Thank you for your feedback! We’re delighted to hear that you had a helpful experience and that you’ve already seen an improvement in your credit score. Our team is committed to providing the guidance and support needed to help our members achieve their financial goals. We appreciate you trusting us with your credit journey and look forward to continuing to support your success!
Great customer service
Great customer service, made sure I truly understood the terms and conditions.
3 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Tiffany! We’re thrilled to hear you had a great experience and felt informed about the terms and conditions. Our team is dedicated to providing excellent customer service, and your feedback means a lot to us!
Reply from The Credit Pros
Thank you for your valuable feedback! We're thrilled to hear you had such a positive experience. Your support means a lot to us, and we're here to help whenever you need!
Both gentlemen were very helpful and…
Both gentlemen were very helpful and made this process so easy thank you so much!
2 June 2026
Unprompted review
Reply from The Credit Pros
Thank you for your kind words! We’re delighted to hear that our team was able to make the process easy and provide the support you needed. We truly appreciate your trust in us and look forward to continuing to assist you on your journey. Thank you for being a valued member!
They helped explain what was pulling…
They helped explain what was pulling our credit down and how they can help for us to reach our goal of fixing my credit.
2 June 2026
Unprompted review
Reply from The Credit Pros
Thank you for sharing your experience! We’re glad our team was able to help identify the factors impacting your credit and explain the steps available to help you work toward your financial goals. We appreciate the opportunity to assist you on your credit improvement journey and look forward to supporting you every step of the way.
They are very helpful and will lead you…
They are very helpful and will lead you in the right direction
2 June 2026
Unprompted review
Reply from The Credit Pros
Thank you, Myeshia! We're glad to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words.
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