Probably some of the best customer service I have had in awhile, every one is so friendly, knowledgeable and really helpful . It's not overwhelming neither, or fake. You can tell they have an honest i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I want to give a shout out to Mr. Push for, being such a Awesome employee at credit pros for, my disability check has been cut off plus, I was in a car accident last year in August of 2025 and all I e... See more
Company replied
I joined credit pros in March 2026. Mr Norman Magallanes helped the firt 2 calls I made to credit pros. He was very professional and answered my in way I could understand. He was able to zero out 2 ac... See more
Company replied
I am having a wonderful experience with Credit Pros. I had a great conversation with Dodo. He was patient and understanding. He answered all my questions and concerns in detail. I would highly recomme... See more
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Company details
Written by the company
The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America. The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Contact info
7754 Okeechobee Blvd Suite #765, 33411, West Palm Beach, United States
- 8004113050
- info@thecreditpros.com
- thecreditpros.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from The Credit Pros
Thank you for your kind words! We’re glad to hear you had a great experience with our customer service representative. Providing helpful and supportive service is always our goal, and we appreciate you taking the time to share your feedback.
Reply from The Credit Pros
Thank you for your valuable feedback! We’re thrilled to hear you had such a positive experience. Your enthusiasm means a lot to us, and we look forward to continuing to provide you with great service!
I LIKE THE WAY EVERYTHING WAS EXPLAINED…
I LIKE THE WAY EVERYTHING WAS EXPLAINED ABOUT THE STEP BY STEP PROCESS AND HOW LONG IT WAS GOING TO TAKE TO REPAIR MY CREDIT.
13 April 2026
Unprompted review
Reply from The Credit Pros
We’re glad to hear the step-by-step process and timeline were clearly explained—that’s exactly the experience we aim to provide. Transparency and setting the right expectations are key when it comes to rebuilding credit. We appreciate your feedback and look forward to supporting you throughout your journey!
very professional
Mark was very thorough in explaining the services and make sure I understand the information about how to improve and build my credit. He ensures all my concerns or questions were addressed and by the time I finished my call with him I have a lot of confidence in their services and was able to be enrolled.
13 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your thoughtful feedback! We’re glad to hear that Mark took the time to thoroughly explain our services and ensured you had a clear understanding of how to improve and build your credit. It’s great to know he addressed all your questions and concerns, and that you finished the call feeling confident in both the process and your decision to enroll. We appreciate you choosing us and look forward to supporting you on your credit journey!
Reply from The Credit Pros
Thank you for your feedback, Shuntoy. We appreciate your thoughts on dependability and are always striving to improve our services. Your insights help us enhance our customer experience, and we hope to exceed your expectations in the future.
The service was amazing and will highly…
The service was amazing and will highly recommend partnering with this company. Simple and easy set. Adam helped me with my set up, such an amazing guy!
12 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Jayden! We're thrilled to hear you had such a positive experience. Adam truly is fantastic at what he does. We appreciate your recommendation and look forward to supporting you further in your journey!
Since I joined credit pros
Since I joined credit pros, I feel more comfortable dealing with my personal credit. They are professional and transparent.
11 June 2025
Unprompted review
Reply from The Credit Pros
Thank you for sharing your experience! We’re glad to hear that you feel more confident managing your personal credit since joining. Our team takes pride in being professional and transparent, and it’s great to know that came through. We’re here for you every step of the way!
I had a great experience with the agent…
I had a great experience with the agent who handled my account. His professionalism was top tier and he answered all of my questions I had. I would definitely recommend this service.
10 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that the agent provided top-tier professionalism and took the time to answer all your questions thoroughly. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, we’re always here to help!
Trust, "The Credit Pros", they are worthy of ours!
The Credit Pros are amazing! Not to mention trustworthy and helpful. I needed help getting my credit back in shape to buy a home and they were the best call I have ever made! Highly recommended.
2 December 2025
Unprompted review
Reply from The Credit Pros
Thank you for the fantastic feedback! We’re thrilled to hear that you found our team trustworthy and helpful during your credit journey. Helping you get back on track toward homeownership is exactly what we strive for, and it means a lot to know we made such a positive impact. We truly appreciate your recommendation!
It is quick easy and simple!
9 April 2026
Unprompted review
Reply from The Credit Pros
We’re glad to hear that! Thank you for your feedback—making things quick, easy, and simple is exactly what we aim for. We truly appreciate your support!
It only takes a few minutes for a…
It only takes a few minutes for a review. Furthermore, workers deserve a respectable client. Acknowledging a far report.
9 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your feedback. We truly appreciate you taking a few minutes to share your experience. Respect and fairness are important to us, and we’re glad to see that reflected in your review. Acknowledging and reporting concerns helps ensure a better experience for everyone—both clients and our team.
So far so good
The representative was very patient and helpful with me.
8 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your kind words! We’re glad to hear that our representative was patient and helpful throughout your experience. Providing supportive and attentive service is very important to us, and your feedback truly means a lot. If there’s anything else we can assist you with, we’re always here to help!
The ease of use of this product is top…
The ease of use of this product is top notch im very thankful for this opportunity to help me on my credit path
9 April 2026
Unprompted review
Reply from The Credit Pros
Thank you so much for your kind words! We’re thrilled to hear that you’re finding the process easy and helpful. It means a lot to us to be part of your credit journey, and we truly appreciate the opportunity to support you. If you ever need anything along the way, we’re always here to help!
Tommy from statin island is such a…
Tommy from statin island is such a great guy and helped me with my credit line also gave me great advice about being a first time homeowner and just over all was a great experience and helped me with what I needed help with !
8 April 2026
Unprompted review
Reply from The Credit Pros
Thanks for sharing your experience! We're thrilled to hear that Tommy made such a positive impact on your credit journey and offered valuable advice for your first home. Your satisfaction is our priority, and we appreciate your feedback!
Reply from The Credit Pros
Thank you, Antonio! We're thrilled to hear that you found our team helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to continuing to support you!
Reply from The Credit Pros
Thank you, Pam! We’re thrilled to hear you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your positive feedback!
Tommy was very helpful
Tommy was very helpful, friendly, and funny; and made improving my credit a smooth process. He always answered my questions and explained everything to me very clearly!
7 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your wonderful feedback! We’re so glad to hear that Tommy made your credit improvement journey smooth and enjoyable. His friendly approach and clear communication truly make a difference, and we’ll be sure to share your kind words with him. We appreciate you trusting us to be part of your credit journey!
I spoke with Joe from the Bronx I was…
I spoke with Joe from the Bronx I was scared to set up with them but he helped me not be so scared. He was really great and patient with me. I look forward doing business with them in the future.
7 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Brileigh! We're thrilled to hear about your positive experience with Joe. It's great to know he made you feel more comfortable. We're excited to assist you in the future and support you on your journey!
I recommend credit pros to anyone in…
I recommend credit pros to anyone in need of repairs to their credit. Sonya has been a blessing. So easy to discuss my finances with and understands my needs financially.
7 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Karen! We’re thrilled to hear about your positive experience with Sonya. Our team is dedicated to helping clients navigate their financial needs, and it’s great to know that you felt supported. Your recommendation means a lot to us!
I was scammed out of $164 from the…
I was scammed out of $164 from the credit pros. I told them during our initial conversation that I couldn’t afford their services. The salesman, Arnold Mason, being the piece of scum that he is, convinced me to pay $15 to “secure my follow up appointment” after I reluctantly gave him my card info and ended the conversation I spoke to some family about it and had buyers remorse. Never did I agree to any services. I ignored their calls, not wanting to obtain their services. About 5 days later they took $150 out of my account and refused to return it when I called them to inquire. 2 thumbs down. Do NOT be swindled by these clowns like I did.
2 April 2026
Unprompted review
Reply from The Credit Pros
We’re sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we aim to provide. Our intention is never to pressure anyone, but to clearly explain available options so you can make an informed decision. That said, we respect your choice and apologize if it didn’t come across that way. We take concerns regarding billing and authorization very seriously. Your description does not reflect the standards we expect from our team, and we would like to review what occurred, including the charges you mentioned. While credit progress can vary based on individual circumstances, we understand your concern if expectations were not met. We’d appreciate the opportunity to review your case and work toward a resolution. Please reach out to our Client Services team so we can assist further. Thank you for your feedback—it helps us improve.
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