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Thecraftyblackdog Reviews 

199
•
TrustScore 5 out of 5

4.8

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is prompt, highly efficient, and often arrives much quicker than expected. Many people praise the exceptional communication and genuinely helpful support provided throughout the entire purchasing process. People are also exceptionally pleased with the high overall quality, careful finishing touches, and bespoke nature of the items. Consumers consistently note that purchases arrive securely packaged, making them wonderful keepsakes and thoughtful gifts for family members. Buyers truly appreciate the remarkable attention to detail and eagerly plan to make additional future purchases from the business.

What people talk about most

Product

People report high satisfaction with the product offerings, highlighting excellent quality, brilliant design,... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the well-made... See more

Delivery service

Consumers express satisfaction and appreciation regarding the delivery service. Reviewers frequently... See more

Service

Customers had positive experiences with service, describing it as efficient, first-class, and second to none.... See more

Order

Reviewers highlight positive aspects of ordering, expressing high satisfaction with both the products and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nephew very happy with his shot glasses with the Fusiliers crest. His exact words were "that's sick!" Packaged so well. Quick delivery. Perfect inscription. For such a good cause. Highly recommend.... See more

Rated 5 out of 5 stars

Thecraftyblackdog stands out with charming, handcrafted pieces that feel genuinely personal. You can tell a lot of care goes into both the design and the finishing touches. It's a great place to find... See more

Rated 5 out of 5 stars

Excellent service and quality of products perfect. Customer service was fantastic to point they even called to check when my husband served as to make sure if he was under the Queens crown or the King... See more

Rated 5 out of 5 stars

Great product received from a Veteran. Took slightly longer to arrive than big online firms, but hardly by much at all, and this is clearly forewarned on the seller’s site. I was perfectly happy with... See more

Company details

  1. Online Marketplace
  2. Gift Shop
  3. Military Town

Written by the company

Unique Military Gifts, great presents for those hard to buy for people! TheCraftyBlackDog is a Veteran owned and operated business, based in the South West of England.

Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(199)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service and quality of…

Excellent service and quality of products perfect. Customer service was fantastic to point they even called to check when my husband served as to make sure if he was under the Queens crown or the Kings, a detail that hadn't even crossed my mind. Shall certainly be buying from them again 🙂

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product received from a Veteran

Great product received from a Veteran. Took slightly longer to arrive than big online firms, but hardly by much at all, and this is clearly forewarned on the seller’s site. I was perfectly happy with the minor wait, knowing it was coming from a small business (and, again, someone ex-British Forces)

6 November 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Glass Stein was delivered broken due to no fault of the company. Emailed them proof, they apologised and had a replacement sent the next day, free of charge. Top top company and will certainly use them again. 10/10

23 November 2025
Rated 5 out of 5 stars

I ordered the Royal Signals tree…

I ordered the Royal Signals tree baubles to go on my mums memory Christmas tree. It's beautiful, We lost my dad last year & he served 28 years & his children went on to follow in his footsteps.
Its a very special present & my mum loved it.

6 November 2025

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