Thecornerstoreau Reviews 1,701

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive prices, and high-quality products. Many people highlight the prompt and efficient delivery service, often noting that orders arrive quickly, sometimes even earlier than expected, and are well-packaged. The ease of ordering and the comprehensive tracking updates are also frequently appreciated. However, some customers also noted issues with delivery times, mentioning that some orders took longer to arrive than anticipated or experienced delays in processing. A few people reported receiving products that differed from their order or were of substandard quality, including instances of damaged or moldy items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the awesome, great, and... See more

Product

Users describe positive interactions with product. Many reviewers praise the great quality, value for money,... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering and the quick delivery,... See more

Price

People report positive experiences with price. Many customers appreciate the reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Express post service is becoming slower. I ordered product early Monday, it is now Friday and I'm still waiting for my order. It's now not expected to be delivered until Monday, I believe this must b... See more

Company replied

Rated 5 out of 5 stars

I ordered thru these guys last week and my order arrived a day early with express post only took 4 days from n.s.w to my place in wa excellent speed .and arrived in excellent condition no problems at... See more

Rated 5 out of 5 stars

Great prices & prompt delivery (4 business days to rural Tasmania). The Benson & Hedges Special Filter that we bought definitely taste different than ones we used to smoke, but for the price, they are... See more

Rated 5 out of 5 stars

You sent the USA molboro in stead of the swiss that I ordered. If the right one's we're sent it would've been a 5. I have updated my review as the corner store contacted me and they rectified the issu... See more


Company details

  1. #1 of 7 best companies in Tobacco Shop

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

4 star's for the seller

4 star's for the seller, really quick service/delivery. The product, not quite premium, at least 50 of the 250grm was crumbs/dust. Possibly crushed during shipping, maybe try a box instead of soft pack, or smaller packs, 50grm. Smokes not bad, prefer stronger though. Solve the crumbs issue and it'd be 5 star

30 November 2025
Rated 1 out of 5 stars

To the people at the corner shop

To the people at the corner shop, I used to buy a lot of tobacco though use but the quality has got worse. I am very very disappointed in the quality. You have been selling me the last two lots are crap. I think youse need to get a hold of better stuff otherwise you gotta lose a lot of customers. I thought I’d let you know.

30 November 2025
Thecornerstoreau logo

Reply from Thecornerstoreau

Hi Kenneth,

Thank you for your feedback. Please reach out to our support team directly, as they are best equipped to help you.

We are yet to receive any correspondence from you, we would appreciate you reaching out to us. 18/03/2026

Best regards
TCS Support
thecornerstoreauhelp@protonmail.com

Rated 5 out of 5 stars

Express post service is becoming…

Express post service is becoming slower. I ordered product early Monday, it is now Friday and I'm still waiting for my order. It's now not expected to be delivered until Monday, I believe this must be due to processing delays, it used to be alot quicker service than what I'm finding these days.
I am also very disappointed I am no longer able to purchase my filled Palmer carbon filters. They were my favourite smokes and seem to be no longer available.

28 September 2025
Thecornerstoreau logo

Reply from Thecornerstoreau

Hi Kylie,

We have sent you an email, we would appreciate your response.

Thank You

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look