Thecookingguild Reviews 899

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, most reviewers were somewhat happy with their experience overall. Customers are consistently pleased with the product and its quality, frequently highlighting the knives' sharpness, balance, and comfortable handles. Many find the knives to be well-crafted, durable, and aesthetically pleasing, making them a valuable addition to their kitchen. Conversely, a small portion of people felt dissatisfied with the ordering process and customer service. Some reviewers experienced significant delays in receiving their orders, with a lack of clear communication regarding shipping updates. There are also mentions of unresponsiveness from customer service, particularly concerning inquiries about delayed or missing items.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and performance of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional craftsmanship,... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers report significant delays, with... See more

Response time

Customers consistently express frustration with the slow and often non-existent response times. Many report... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report poor communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received my Kaiju set of knives after a couple of delays and love the look of them. They are incredibly sharp, the handles are comfortable, the knives are well balanced and are easy to handle. My only... See more

Rated 5 out of 5 stars

I’m genuinely impressed with this knife. It’s incredibly sharp, well balanced, and feels solid and comfortable in the hand. Prep work is faster and more enjoyable because it glides through ingredients... See more

Rated 5 out of 5 stars

The Kaiju Series Bone Crusher is by far the most terrifyingly entertaining knife in my collection. I find myself constantly laughing at the ease of use the blade grants me while annihilating bone in p... See more

Rated 5 out of 5 stars

The cooking guild knives are my go to BBQ knives of choice ., I have them on my table for my smoker/and gas grill cooks the blades are easily sharpened and stay sharp throughout my cook my favorite is... See more


Company details

Information provided by various external sources

International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience. Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you.


Contact info

3.1

Average

TrustScore 3 out of 5

899 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Scammers!!!!!!!! BEWARE!

Scammers!!!!!!!!! Beware!!!!!!!!! Ordered 3 knives for Father’s Day and charged me for 6 on two different payment methods at two different times! Sophisticated for sure! Don’t even visit the site! I’ve already been in contact and given the run around numerous times! You guys are jokes and I hope not Dads, I feel bad for your kids! Horrible thriving role models!

1 June 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Jennifer,

Thank you for raising this issue with us.

As per our investigation, you've placed two different orders and you requested us to cancel your recent order which we told that it is not possible once it left the warehouse, it cannot be canceled anymore.

Secondly, we did not charge your card. Please be advised that we have proof that all transactions you purchased were under your name and it has a unique code and we are 100% confident that we are not scammers, any false accusation without proof is inappropriate and unjust.

Our team also mentioned, that you can return the order you wish to cancel once you have received it for a refund,
so we suggest to respond to our support agents who handles your concern to resolution.

Thank you.

Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Love the Nomad slicer

Just bought and receive the 12 in slicer in the Nomade series. Absolutely love it. As a former butcher the weight and feel is excellent. Bought it to slice smoked brisket primarily. Can't wait to collect the rest of the set.

26 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Paul,

We're really grateful and appreciate you taking the time to share your rating with us. We are looking forward to being of service to you again soon!

Thank you.


Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

AMAZING!

Received 3 of these knives for Father’s Day and they are nothing short of amazing! Definitely recommend!

18 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Clay,

Your review made our day! We couldn't be happier to hear that you are enjoying the knives. It will make cooking more fun and easier!

We can't wait to be of service to you again soon.

Thank you and stay safe!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Best Knives That I Have Ever Owned!

I recently purchased a set of cooking/chef knives with a cleaver. Not only are these knives beautiful, they are extremely sharp and hold an edge well (I have already chopped, sliced, diced, and pealed every veggie in my house). Also, these knives are a must for anyone who loves smoking and bbqing meat!! I am now anxiously awaiting my filet knife! Thank you for a great product and prompt, courteous customer support!!!

26 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Kevin,

Your review made our day! We couldn't be happier to hear that you are enjoying the knives. It will make cooking more fun and easier!

We can't wait to be of service to you again soon.

Thank you and stay safe!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

My father LOVES his knives we got him…

My father LOVES his knives we got him for Father’s Day!!

18 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Amber,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Happy Cooking!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

I purchased their filet knives and I…

I purchased their filet knives and I love them. They stay sharp and do a great job. I use them a lot to filet fish. 😊

21 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Jimmy,

Wow! Thank you so much for the feedback, and we are over the moon you love your knife.

Your review means a lot to us and lets us know we’re on the right track!

Happy Cooking!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

I purchased The Wild Rose Damascus Chef…

I purchased The Wild Rose Damascus Chef Knife Set for my daughter. She fell in love with them instantly!

They are gorgeous and perfect for her job in a high end kitchen. All of her co workers are envious!

Sadly, her car was broken into an the knives were stolen.

I immediately re ordered the same set for her.

Her original set were found yesterday an the blades and leather sheath are in horrible shape.

Is there anyway we can send them back and have you restore the blades and leather pouch for her?

We will defiantly be buying more knifes from you.

We are very happy with your products!

20 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Kim,

We are so sorry to hear that. Please send us an email at support@thecookingguild.com and attach a picture of it so we can assist you the soonest. Thank you.

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

These are by far the best knives that…

These are by far the best knives that I’ve ever owned. Worth every penny!

17 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Eiizabeth,

We couldn't be happier to hear that you are enjoying our knives. We can't wait to be of service to you again soon.

Thank you!

Best Regards,
The Cooking Guild

Rated 5 out of 5 stars

Best knives ever!

I bought the hand forged cleaver a year ago and use it more than any other knives in my kitchen. In fact I only use it, so I bought the entire hand forged set recently including a second cleaver! I have them on a magnetic strip behind my stove because they are equally as beautiful! Best knives ever!!!

11 June 2023
Unprompted review
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Reply from Thecookingguild

Dear Kristie,

This review made our day! We are so grateful for your kind words. You can always visit our website for more exciting must-have knives!

We can't wait to be of service to you again soon!

Thank you!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

This knife is great

This knife is great. I nearly cut my finger off using it so you know it’s good! Now I use the glove when I cut things since I’m still a little traumatized. I gave five stars for each stitch I got at hospital.

I recommend this knife to friends and family. I also recommend caution since again, IT IS SHARP. The weight of the steel paired with its quality makes it a perfect gift for any occasion.

20 July 2022
Unprompted review
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Reply from Thecookingguild

Dear Athena,

We are incredibly grateful that you took the time out to leave us a 5-Star review! Our team is thrilled to receive such a great rating. We appreciate having you as a customer and look forward to serving you again.

Happy Cooking!

Thank you and stay safe!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Love my knives

Love my knives! To be honest unless you’re a professional butcher that clever is probably not all that useful. Very heavy knife! But heavy or not, it, like all my other knives do the job and maintain an incredible edge. Have spent much MUCH more on knives not nearly the quality as these in the past. Will absolutely be collecting more of them!

16 November 2022
Unprompted review
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Reply from Thecookingguild

Dear Norm,

This review made our day! We are so grateful for your kind words. You can always visit our website for more exciting must-have knives!

We can't wait to be of service to you again soon!

Thank you!

Best Regards,
The Cooking Guild Team

Rated 1 out of 5 stars

Am I being scammed?

Ordered on 22nd March. It still shows as being in Fontana. It hasn’t moved since 3rd April. Ordered for Fathers Day as it was advertised and doesn’t like like it’ll even be here for Christmas, if it ever arrives. I’m worried I’ve been scammed.

Edit: I’ve emailed all of these details a number of times. Please respond.

2 June 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear SadSam,

We are so sorry to hear that you haven't received your order yet. We'd love to help you out, kindly send us an email including your name and order number to support@thecookingguild.com so we can check it, We are looking forward to hearing from you.

Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Chef quality for way less money!

Got mine a few days ago and they are very nice! Extremely well crafted, well balanced and just the right amonut of wight to give the a good balanced feel! They are not as sharp as I would like out of the box. After giving them a pass or two with my sharpner they cut everything like butter and have held the edge very well! All in all I am very pleased with this set looking forward to picking up more of thier knives!

26 May 2023
Unprompted review
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Reply from Thecookingguild

Dear Joey.

Thank you for sharing us your experience with our knife and for taking the time to leave us a 5-star rating – it’s much appreciated!

Happy Cooking!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

I absolutely love my set

I absolutely love my set, on top of performance they display very well too and are always a topic when hanging in the kitchen.. I will definitely be buying again for me and my family.

29 May 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Jeremy,

Your review made our day! We couldn't be happier to hear that you are enjoying the knives. It will make cooking more fun and easier!

We can't wait to be of service to you again soon.

Thank you and stay safe!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Best knife I own!

I bought one of their knives and it's the best chef knife in my collection. Great balance, GREAT steel that holds its edge. It's a really well made knife. I am happy with it to say the least. Plus it's a good looking knife so you can't beat that either. Well done!

1 May 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Brad,

This review made our day! We are so grateful for your kind words. You can always visit our website for more exciting must-have knives!

We can't wait to be of service to you again soon!

Thank you!

Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Hand Forged Kiri Cleaver is a worthy gift

I bought the Hand Forged Kiri Cleaver for my brother for Christmas and he loves it. He still talks about it.

24 May 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Laura,

We're really grateful and appreciate you taking the time to share your rating with us. We are looking forward to being of service to you again soon!

Thank you.


Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

I replaced my Shun knives with these

I absolutely love my Dynasty series knives. They're razor sharp (like, literally), and the craftsmanship is at the level of a blade you're going to pay 3x for. These are workhorse blades that you can use everyday but are just as gorgeous as a Shun - in fact, I've stopped using my Shun blades and only use my Dynasty knives.

20 April 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Kevin,

We're really grateful and appreciate you taking the time to share your rating with us. We are looking forward to being of service to you again soon!

Thank you.


Best Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

I tell all of my friends

I've received everything I've ordered from them in a quick and orderly fashion. In fact, I liked the knives so much that I gave the first set I bought to my dad as a gift, and then bought a whole new expanded set for myself. Now I just need to get a sheath for my carving knife! 🧐

23 April 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Jeremy,

We are incredibly grateful that you took the time to leave us a 5-Star review! Our team is thrilled to receive such a great rating.

Thanks and stay safe!

Best Regards,
The Cooking Guild Team

Rated 1 out of 5 stars

Avoid-scam

Avoid. You pay over £100 and you get nothing

22 April 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Dan,

We are sorry to hear that you haven't received your order yet. We'd like to help you please send order id in support@thecookingguild.com so we can update you about your item. Looking forward to hearing from you soon. Thank you.

Regards,
The Cooking Guild Team

Rated 5 out of 5 stars

Best knives I've bought

My wife got me a cleaver, butchers knife, and pairing knife for Christmas. They look awesome and are some of the sharpest knives I've ever had.

16 April 2023
Unprompted review
Thecookingguild logo

Reply from Thecookingguild

Dear Luke,

We couldn't be happier to hear that you are enjoying our knives. We can't wait to be of service to you again soon.

Thank you!

Best Regards,
The Cooking Guild

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