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Cookaway Reviews 1,794

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and ingredients, noting their freshness and generous portions. Many found the instructions clear and easy to follow, making the cooking process enjoyable and stress-free. People appreciated the overall user experience, often describing it as a fun and authentic culinary adventure that brings a restaurant-style meal into their homes. However, some people were dissatisfied with the delivery service, citing issues such as delayed arrivals, missed deliveries, or packages being left unattended. A few customers also mentioned that some recipes were more time-consuming or complicated than expected, requiring extensive preparation or a lot of washing up. Additionally, a small number of reviewers felt that the portions were occasionally too small or that certain ingredients were missing.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the freshness and high quality of... See more

Quality

Clients share positive opinions on quality, frequently praising the top-quality ingredients, fresh produce,... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently found the instructions clear,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the website easy to navigate... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the prompt and timely delivery, with... See more

Based on these reviews

Rated 4 out of 5 stars

Have used Cookaway a few times now and cannot fault the food we are able to produce using the delivered ingredients. The experience is targeted more to the cooking and creation aspect (compared to,... See more

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Rated 4 out of 5 stars

I recently ordered from Cookaway and overall had a very good experience. The packaging and delivery were excellent, and the ingredients arrived fresh. I tried the Malaysian Laksa, which tasted really... See more

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Rated 5 out of 5 stars

Food was delivered and packed with care ensuring all the goods were kept cool and fresh. Excellent quality. Everything included that we needed for our meal. Delicious recipe and enjoyed enormously.... See more

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Rated 5 out of 5 stars

We tried the Gourmet Aged Ribeye Experience and it was a really enjoyable at-home dinner. Everything arrived well packaged and clearly laid out, and the instructions were easy to follow without fe... See more

Rated 5 out of 5 stars

Giedre was fantastic and personable. She went out of her way to arrange a further afield delivery, and to send a birthday gift email on a Sunday (also replying to me and resending said email after I... See more

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Rated 5 out of 5 stars

I wasn’t sure what to expect, but wow this Malaysian crispy chili beef box blew me away. From the packaging, to the clear step-by-step instructions, everything felt thoughtfully put together. T... See more

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Rated 5 out of 5 stars

Our second Cookaway, as good as the first. We ordered the Spanish Tapas, authentic, delicious fresh ingredients, lovely generous portions. Only personal negative was I found it a lot of prep for one p... See more

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Rated 1 out of 5 stars

I had the railway lamb curry and biryani, very expensive for what I received and poor quality meat that was tough and not edible so ended up throwing it away because it was that bad. Due to the poor q... See more

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Rated 5 out of 5 stars

We received the Cookaway experience as a gift We chose our first recipe to order in January and received it on time and well packaged with ice packs etc , we received all the ingredients to cook (... See more

Rated 5 out of 5 stars

Delicious Greek Souvlaki at home! I absolutely loved the Souvlaki kit from Cookaway! The ingredients were super fresh, and the flavours transported me straight to Greece. The recipe was easy to foll... See more

Rated 5 out of 5 stars

My husband received a gift Greek Mezzi today. The quality of the ingredients were outstanding. Everything in the box to make a memorable meal. We have travelled to many islands and the mainland... See more

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Rated 5 out of 5 stars

We had a fabulous experience trying to out the Cookaway Greek Meze! Fabulous, fresh, good quality ingredients plus clear instructions and guides. I loved that everything was meticulously measured out... See more

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Rated 5 out of 5 stars

I have been a fan of the Cookaway menu boxes for some years and was overjoyed when they added a new cuisine to their range. I attended a Mexican masterclass with chef Karla Zazuta and so was with de... See more

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Rated 2 out of 5 stars

We ordered 2 meals - and didn't enjoy either particularly. They were also a LOT harder to cook than the instructions led us to beleive. One in particular took about 3 times as long to cook! The instru... See more

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Rated 5 out of 5 stars

Delivered exact time as promised. All of the fresh ingredients were very nice quality. The fillet steak, chicken & giant prawns were kept very cold with the ice packs and bags- again these were all... See more

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Rated 5 out of 5 stars

We loved the authentic taste of one of our all time favourites, chicken souvlaki. My daughter and I had fun making it while listening to the playlist. The portions were very generous, the ingredien... See more

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Rated 5 out of 5 stars

I’ve had such a great experience with Cookaway. I tried both the Greek lamb and the Mexican tacos, and everything was absolutely delicious. The Greek lamb was incredibly flavourful and cooked to... See more

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Rated 5 out of 5 stars

The entire process was so amazing. Ordered Spanish chicken paella, I loved how they had the entire checklist with even a small ingredient like salt and turmeric also provided. This made it very easy... See more

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Rated 3 out of 5 stars

Food was fine. Next to no communication and as this was for delivery on the last delivery before Christmas I was very anxious. Even more so as they don’t answer emails or the phone or even have work... See more

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Rated 5 out of 5 stars

I have had the Spanish tapas a couple of times - really good recipes and the romano peppers are different from the usual. The only issue I have is the recipes are quite fiddly and time consuming -e... See more

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Rated 3 out of 5 stars

Arrived exactly on schedule. Well packaged and clear instructions and labelling. Sadly, portions were very small, I had to add extra protein and bulk out with extra veg to make it stretch. Expensive f... See more

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Rated 5 out of 5 stars

The Malaysian Street Food package was a gift from my nieces. Ordering the package, when I had settled on a date, was completely easy, and the goods arrived on the correct day and beautifully presente... See more

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Rated 5 out of 5 stars

We hosted an Izakaya dinner using Cookaway’s new Japanese menu, and it was an unforgettable experience. The food was vibrant, authentic, and fun to cook together - even our very picky Japanese friend... See more

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Rated 2 out of 5 stars

Overpriced for what you receive. A marginal upgrade on quality of ingredients from a decent supermarket or local grocer/butcher, and not overly adventurous garnishes etc (again, not too different than... See more

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Rated 5 out of 5 stars

As a busy mum of two, cooking can feel like a hassle — especially with new recipes. The Cookaway made it so easy! We tried the Vegan Spanish Paella kit and loved it. Everything was delivered to our do... See more

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Rated 5 out of 5 stars

A fantastic meal box with everything you need to make a delicious meal. I loved all the little touches such as the Spotify playlist and the cooking guide which made the experience enjoyable. I tried t... See more

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Rated 5 out of 5 stars

I am a vegetarian and tried using their Wellington box, and I was surprised at how good it turned out! The box had literally everything labelled and what makes it better is that it sourced from local... See more

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Rated 5 out of 5 stars

I saw cookaway advertised and thought I’d bite the bullet and order ! I went for the Malaysian crispy chilli beef ! And I was not disappointed ! The ingredients were super fresh, the instructi... See more

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Rated 5 out of 5 stars

Fantastic.great fresh produce.well packaged.easy to follow guide.and the food tasted absolutely amazing. We had the Pakistani street food kit.will definitely be ordering again! If I had to be really... See more

Rated 1 out of 5 stars

Ordered meal kit didn't arrive on the day , hospital kept me in they were informed of impending hospital visit , when released I emailed them= nothing emailed again nothing , SO NO MEAL KIT AND OUT O... See more

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Rated 5 out of 5 stars

Fabulous product, great quality ingredients. Very generous portions and easy to follow recipes. We had A really fun time preparing and enjoying our Greek Meze. Will definitely do again.

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Rated 5 out of 5 stars

Super simple to order and super easy instructions to follow. I could have never imagined I would be able to make world cuisines so easily in the comfort of my own home. Ingredients are fresh and deliv... See more

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Rated 5 out of 5 stars

We thoroughly enjoyed it. It was delivered when we needed it. It was the tastiest cook at home special meal that we have tried, maybe because it started with raw ingredients. The instructions we... See more

Rated 5 out of 5 stars

I had such a great time cooking Greek food with Cookaway! The ingredients were fresh, the instructions clear, and the whole experience was fun and delicious. It felt like bringing a taste of Greece in... See more

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Rated 5 out of 5 stars

This was a huge success. The keenest cooks in the family, spanning 3 generations, took a recipe card each and were all delighted with the quality pf the fresh food. We loved the way the’bits' were... See more

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Rated 5 out of 5 stars

We ordered the chateaubriand experience kit and WOW - it didn’t disappoint! The whole experience from start to finish was fantastic! Prompt delivery, the quality of the premium ingredients, easy to fo... See more

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Rated 5 out of 5 stars

We cooked the most wonderful Japanese feast using the izakaya experience box . All the ingredients were fresh, high quality and generous in portion size . Really clear instructions enable us to make t... See more

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Rated 1 out of 5 stars

The delivery arrived late, there is no mention of a refund. Because I love in Scotland they said they requested a priority delivery, do they not know where Scotland is. This stuff comes from london, t... See more

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Rated 5 out of 5 stars

Absolutely stunning experience. All food was delivered chilled and on the arrival day I requested. We made the beef wellington with all the trimmings and it was simply delicious. 5* quality food, all... See more

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Rated 5 out of 5 stars

Sent as an anniversary gift for my son and son in law , they said that it was fantastic and the quality of the products were excellent. I would definitely recommend using this company. The choice of... See more

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Rated 2 out of 5 stars

I ordered the Goan King Prawn Curry as a treat having been sent an email recommending the company from The Good Food Guide. For the high price of the meal I expected it to be top notch. T... See more

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Rated 5 out of 5 stars

The ingredients and recipe were great and made a really tasty dish! Delivery not so great - parcel was just left on my front doorstep - driver didn’t knock or ring bell - I’m disabled and struggled t... See more

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Rated 1 out of 5 stars

Ordered box to come on the Saturday. It’s now the following Wednesday and i still don’t have it. Shocking courier service

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Rated 5 out of 5 stars

Dinner = a trip to Greece thanks to Cook Away! I picked their Pork Souvlaki box which included everything I needed to make juicy marinated pork, fresh tzatziki, homemade pita and chips. Wha... See more

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Rated 1 out of 5 stars

Found the recipe hard to follow and the end product wasn’t even that tasty. Thought the whole point of cook away was that cooking is easier but buying my own products and following my own recipe is fa... See more

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Rated 4 out of 5 stars

Food was great, instructions were clear and easy to understand. It was a shame that DPD failed to deliver on the day requested. Cookaway were helpful in resolving the issue and we got our delivery on... See more

Rated 1 out of 5 stars

This was a really dissappointing experience. My brother meant to buy me Cook Food vouchers but bought these by mistake so I thought I would give it a go anyway. After logging on I was... See more

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Rated 5 out of 5 stars

Malaysian Chicken Rendang: Delicious and easy and quick to cook. Even better if refrigerated overnight. Read the instructions for the chicken carefully the point at which to add same could be clearer.... See more

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Rated 5 out of 5 stars

I cooked beef wellington from cook away. I’m not a very experienced cook, and I have never made beef wellington before. It came out perfect. The ingredients provided were very high quality, and the m... See more

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Rated 5 out of 5 stars

Absolutely delicious Spanish tapas and such fun to put together with all the ingredients provided and detailed instructions. (We were again hugely impressed by the quality of the prawns supplied.) In... See more

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Rated 1 out of 5 stars

This was my first time using Cookaway and I was disappointed. The food was only average, the price felt high for the quality and quantity of ingredients provided, and the cooking instructions were unn... See more

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Rated 5 out of 5 stars

I loved this recipe box. It was so easy to make but had an impressive three courses, all so tasty. I'm converted, I had never heard of cookaway before but I'm going to order more, all the recipes on t... See more

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Rated 5 out of 5 stars

The whole experience was fantastic! From the way the food was packaged, to listening to the personalised playlist, to how easy the instructions were to follow. Me and my boyfriend cooked this together... See more

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Rated 4 out of 5 stars

Really lovely food, clear instructions. Good flavours. Main issue was my chicken went off after 2 days - probably needed cooked straight away. Easily replaced.

Company replied


Company details

  1. Meal Delivery
  2. Cooking Class
  3. Event Planner
  4. Online Food Ordering Service

Written by the company

We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.

Cookaway

Written by the company

World Food Recipe Kits for Curious Cooks
Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
Cookaway when you want to...
With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
How it works?
• Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!

No subscription, no commitment

We won't tie you in.

We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Delivered exact time as promised

Delivered exact time as promised. All of the fresh ingredients were very nice quality. The fillet steak, chicken & giant prawns were kept very cold with the ice packs and bags- again these were all top quality from the best suppliers, I imagine. All enjoyed immensely.

31 December 2025
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Reply from Cookaway

Thank you so much for sharing your feedback! We’re really glad everything arrived perfectly and that the ingredients hit the mark. It’s wonderful to hear you all enjoyed the Japanese Izakaya menu so much.

Best,
Team Cookaway

Rated 5 out of 5 stars

Tapas

Very nice set of ingredients from which to make a CB lovely tapas meal!

31 December 2025
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Reply from Cookaway

So glad to hear that you enjoyed our Spanish Tapas night menu and we hope you return to try another menu or cuisine.

Best.
Team Cookaway

Rated 1 out of 5 stars

Average Meals at a Premium Price

This was my first time using Cookaway and I was disappointed. The food was only average, the price felt high for the quality and quantity of ingredients provided, and the cooking instructions were unnecessarily complicated.

29 December 2025
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Reply from Cookaway

Hi Mike,

Sorry to hear you didn't enjoy your Cookaway experience. Being a small family run business passionate about world food, we take feedback very seriously and would like to find out what didn't work for you. Someone from the team will be in touch to discuss this in more detail.

We take immense pride in the premium quality of our ingredients and authenticity of our menus and recipes (as pointed out in our reviews) so naturally disappointed that you didn't have the same experience.

Look forward to finding out more and hopefully convincing you to give us another chance to showcase the Cookaway magic.

Best wishes
Team Cookaway

Rated 5 out of 5 stars

Lovely Spanish tapas, if a little time consuming to prepare

I have had the Spanish tapas a couple of times - really good recipes and the romano peppers are different from the usual.
The only issue I have is the recipes are quite fiddly and time consuming -eg all the ingredients for the stuffing have to be chopped into small pieces, then fried at different times. Not good if you need something to cook quickly.

23 December 2025
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Reply from Cookaway

Hi Sally,

Thanks so much - we’re thrilled you keep coming back to our Spanish Tapas Night! It’s the perfect sharing menu, whether for a relaxed Friday night cook or a weekend treat.

It includes 5 recipes with lots of top-quality, unique ingredients — from our 5-star king prawns for Gambas al Ajillo to Bomba Rice, Manchego Cheese, and 18 other ingredients for the Stuffed Romano Peppers. You also get everything to make your own aioli from scratch. This menu is highly rated and among our top-sellers, offering excellent value for the quality and uniqueness of ingredients.

This menu isn’t meant to be a quick cook and that’s part of the fun. It’s all about slowing down, enjoying the process and cooking some truly delicious food.

We can't wait to see which other menu becomes your favourite at Cookaway :)

Best wishes,
Team Cookaway

Rated 5 out of 5 stars

Amazing food, super fun activity

Really great food, super fun experience to do with friends for a New Year’s Eve dinner. Really enjoyed everything about it!!

31 December 2025
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Reply from Cookaway

Hi Maja,

Thank you so much! We’re thrilled you loved our Japanese Izakaya experience - it was such a fun way to ring in the New Year. We can’t wait to welcome you back for more delicious dishes and cooking fun!

Best wishes,
Team Cookaway

Rated 5 out of 5 stars

Delicious Goan Prawn Curry

We ordered Goan King Prawn Curry. It was delicious. Quite a lot of ingredients but we followed the instructions and really enjoyed the curry and the rice.
The prawns were huge and very tasty and the rice very coconutty.
One small point. You really do need two frying pans to make sure all is ready at the same time.

29 December 2025
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Reply from Cookaway

Hi Glenda,

We’re thrilled you enjoyed the Goan King Prawn Curry and the coconut rice! Thanks for the tip about the frying pans - we do highlight helpful prep tips and list all the equipment in the ‘Before You Start’ section of every recipe card.

We can’t wait to see what you cook next with us!

Best wishes,
Team Cookaway

Rated 5 out of 5 stars

Great experience

Great ingredients and recipes. Lovely experience, would highly recommend

29 December 2025
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Reply from Cookaway

Hi Vicki,

We’re thrilled you enjoyed the Beef Wellington experience. It’s one of our most popular recipe boxes and we can’t wait to welcome you back for more delicious fun!

Best,
Team Cookaway

Rated 5 out of 5 stars

Steak night for Christmas dinner

As there was just myself and my husband for Christmas dinner this year we decided not to opt for the traditional turkey. We treated ourselves to the ultimate steak night instead, we did not regret it. It was easy to follow and turned out perfectly. Generous portions for two and the taste and quality was second to none. My husband said it was the best Christmas he’d ever had!

24 December 2025
Rated 5 out of 5 stars

Amazing experience

Fantastic.great fresh produce.well packaged.easy to follow guide.and the food tasted absolutely amazing.
We had the Pakistani street food kit.will definitely be ordering again!
If I had to be really picky and find anything negative I could only say the fresh coriander was quite a small portion

25 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had such a great experience with…

I’ve had such a great experience with Cookaway. I tried both the Greek lamb and the Mexican tacos, and everything was absolutely delicious. The Greek lamb was incredibly flavourful and cooked to perfection, and the Mexican tacos were flawless — fresh, well-seasoned, and so easy to put together.

It’s such a fun concept and works perfectly for a group of friends or a big family meal. Everyone gets involved, the quality of the ingredients really stands out, and it turns dinner into an experience rather than just a meal.

Would 100% recommend and will definitely order again!

3 December 2025
Unprompted review
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Reply from Cookaway

Hi Emma,

Thank you so much for taking the time to share such fantastic feedback!

We’re thrilled to hear that you loved the flavours of both the Slow Roasted Lamb Kleftiko and the Mexican Taquiza Night. It’s wonderful to know that you enjoy the cultural experience at the heart of Cookaway—that’s exactly what we strive to deliver.

We can’t wait to see which dish you choose to explore next!

All the best,

Elodie

Rated 5 out of 5 stars

Arrived on time

Arrived on time, well packaged with easy instructions and was delicious!

10 December 2025
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Reply from Cookaway

Hi there,

Thank you so much for taking the time to leave such lovely feedback. We are delighted to hear that you enjoyed the Malaysian Chicken Rendang experience! Excited to see what menu you decide to cook next.

Merry Christmas!

All the best,

Elodie

Rated 3 out of 5 stars

Very disappointed.

The meat was excellent, the rest not so. We are foodies and this was not value for money. I doubt we will use this company again.

2 December 2025
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Reply from Cookaway

Hi there,

Thank you so much for taking the time to share your feedback.

We’re really glad to hear you thought the meat in our Chateaubriand menu was excellent - it’s definitely one of our bestsellers! All our menus are carefully curated by our expert chefs and we take great care to source the highest-quality ingredients.

We’d love to hear a bit more about which parts of the menu didn’t quite hit the mark for you. Please drop us a line at hello@thecookaway.com so we can understand better and make it right.

Wishing you a very Merry Christmas!

Best,

Elodie

Rated 1 out of 5 stars

The delivery arrived late

The delivery arrived late, there is no mention of a refund. Because I love in Scotland they said they requested a priority delivery, do they not know where Scotland is. This stuff comes from london, take that into account if you order anything.

2 December 2025
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Reply from Cookaway

Hi Phillip,

As discussed on email, your order was delivered on your chosen delivery date.

As we had noticed you had a Scottish postcode, we as a business did a complementary upgrade to your delivery service to ‘by 12pm’. We did this to ensure your delivery was noticed as a higher priority.

Unfortunately, as we state clearly on our website, DPD is currently experiencing delays with Scottish deliveries, therefore your delivery did not make it by 12pm – but it did make it on the same day. When our boxes leave us, we have little control over their delivery – as they are in the hands of DPD.

I do apologise that your box arrived later than you expected, however you had originally chosen standard delivery, and you received your box under the premises that you had originally chosen. Furthermore, we always ensure enough gel packs in our boxes to maintain our fresh ingredients for their journey in transit (especially for Scottish deliveries).

I have attempted to resolve this with you over email, however I have not received a response from you. I would be happy to discuss this further.

Regards,

Elodie

Rated 5 out of 5 stars

I saw cookaway advertised and thought…

I saw cookaway advertised and thought I’d bite the bullet and order !

I went for the Malaysian crispy chilli beef ! And I was not disappointed ! The ingredients were super fresh, the instructions were fool proof and even my partner helped Cook it ! Which is a first for him

Will defiantly order again in the near future !

11/10

3 December 2025
Unprompted review
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Reply from Cookaway

Hi Carrie, thank you so much for taking the time to share such wonderful feedback!! We are so happy to hear that you enjoyed the Malaysian Crispy Chilli Beef. Can't wait to see what menu you decide to go for next!

Merry Christmas!

All the best,

Elodie :)

Rated 5 out of 5 stars

Everything provided and clear…

Everything provided and clear instructions to follow steps by step. Lots of flavours.

28 November 2025
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Reply from Cookaway

Hi Rob, thanks you for taking the time to leave a review! Very happy to hear you enjoyed your Malaysian Night Market Experience, excited to hear what menu you'll go for next time....

All the best,

Elodie

Rated 5 out of 5 stars

Fabulous

Fabulous. Delivered on time and wonderful food. Just what we hoped.

27 November 2025
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Reply from Cookaway

Hey there! We are so pleased to hear you enjoyed your Malaysian Night Market Experience! Looking forward to see what you cook next...

All the best,

Elodie

Rated 5 out of 5 stars

Good customer service

I ordered a gift box with vouchers as a Christmas gift. The box arrived swiftly (as expected, as they use DPD, which is one of the very few reliable couriers in my long experience). I had a few questions about the voucher and was responded to very quickly and my queries were well answered .
I also noticed they'd sent the plain gift box and not included the festive Xmas box cover. This was not very important, but I mentioned it at the end of my query email, and they immediately sent out a special delivery of the missing xmas cover and sincerely apologised for the omittion, ( I told them not to bother, but they did and I appreciate it). So excellent customer service. I'm very sure the recipient will love her gift.

22 November 2025
Unprompted review
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Reply from Cookaway

Hi Angie,

Thank you so much for taking the time to leave us positive feedback - it means a lot to us! I do hope the recipient enjoys her Cookaway experience. Please feel free to get in touch with any future queries - always happy to help!

Have a lovely day.

Best wishes,

Elodie :)

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