thecomfyshorts.com Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with incorrect sizing, poor quality, and items not matching descriptions. People also frequently encountered problems with their orders, including missing items, wrong products being sent, and extremely long delivery times. Reviewers consistently reported a lack of responsiveness from the company, with many emails and return requests going unanswered or only receiving automated replies. The return policy was a major point of frustration, as customers found it difficult to initiate returns or receive refunds, often discovering that returns needed to be sent to China at their own expense.

What people talk about most

Product

People report negative experiences with product quality and accuracy. Many reviewers received items that were... See more

Order

Users describe negative interactions with order. Many customers report issues such as receiving the wrong... See more

Response time

Customers consistently express frustration with the lack of response from customer service. Many reviewers... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

Clients share negative opinions on the return policy. Many reviewers report significant frustration when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It took me commenting on their social media post about receiving zero communication for 2 weeks about my purchase for them to respond. When I finally did get my shorts one pair fit but was the wrong... See more

Rated 1 out of 5 stars

Horrible customer service. Emailed and got very vague generic response. 6 weeks to receive. Not what I ordered. Good luck returning things. I purchased because I assumed it was an American company. No... See more

Rated 1 out of 5 stars

I can’t begin to say how frustrated I am! I should have read the reviews before placing an order. I ordered two pairs of shorts and when they arrived they were ABSOLUTELY HUGE! I immediately began ema... See more

Rated 1 out of 5 stars

I too would like to leave a zero star review at this point. As others have written, totally incorrect size. purchased as I have a small waist, 35" waist that should be a 29". Two automated replies... See more


1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 1 out of 5 stars

Probably a scam

Pretty sure it is a scam by now, ordered 4 pair of shorts in July sometime and havnt received them yet. Not sure though since a few people said they received theirs eventually? What pisses me off is I can't find those shorts anywhere else, that and getting scammed of course.

31 August 2023
Unprompted review
Rated 1 out of 5 stars

Not even 1 star

Not even 1 star. Complete scam and prolly made a million $$$ selling them. Never received and they will not answer emails. So mad at myself for not checking reviews first

8 June 2023
Unprompted review
Rated 1 out of 5 stars

Beware Total Scam!!

Beware! This company is a scam. After over 1 month, still no shorts but did have a tracking # and post office did not deliver because they said it was a scam package. I wish i read the reviews before I ordered!! I would give zero stars if it was an option. Funny, I’m not seeing the countless FB ads anymore!

23 August 2023
Unprompted review
Rated 1 out of 5 stars

Total inattention to your order

I placed an order on behalf of my grandson on August 2nd. No feedback other to take my money. I found out that Comfy is nothing more than a drop shipper with no role other than take your money and place an order and then they are over and out. No feedback other than sketchy China Post tracking posts and the product still hasn't been received. Other feedback would suggest if there is a problem with the order - tough luck

2 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAM! NO CUSTOMER SERVICE!

I ordered two pairs that took forever to arrive. I emailed customer service after about a month to get an update on shipping and surprisingly they showed up soon after. They did not fit and I needed to return but so tried to contract customer service. I experienced same as other reviews. No customer service or response from email or phone number. Very upsetting!!! DO NOT ORDER its a scam.

21 August 2023
Unprompted review
Rated 1 out of 5 stars

Buyer Beware - no customer service

I wish I had looked at reviews before buying these shorts! I had ordered different sizes for my daughter as we were unsure what size she needed after having a baby. Took a month to get them. She kept 3 pair and after one washing they are falling apart. The 3 pair I need to return are still sitting in my house despite 3 emails (no replies received) and 2 phone calls (had to leave messages as no one answers). As others said, I would leave 0 stars if that was an option!

18 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

Ordered these august 5, 2023, they removed the money from my account, no shipping information, no shorts, and no refund. I’d give zero stars if possible

5 August 2023
Unprompted review
Rated 1 out of 5 stars

Total Rip off

Ordered 3 pair of shorts July 3rd, sent numerous emails, no one has ever returned or replied, called number on website, not a working number. Received 2 pair of shorts August 7th, absolutely disappointed, not as described or shown in advertisements, very poor quality material, white shorts are see through. Absolute ripoff!!!

3 July 2023
Unprompted review
Rated 1 out of 5 stars

NEVER …100% SCAMMER

NEVER …. NEVER….NEVER
DO BUSINESS WITH THESE SCAMMERS
ZERO CUSTOMER SERVICE
ZERO TIMES ANSWER THE PHONE

STOLE MY MONEY !

ZERO PRODUCT SHIPPED

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Shipping took 5 weeks

Shipping took 5 weeks, thought I was never getting them lol .. bought 2 pair, white and blue … website says size for medium is 6/8 but on the package when I finally got them say 4!!! They kinda fit bc stretchy but not comfortably…the white ones are paper thin, you can see right through them I’ll never wear them looks like I’m wearing Nothing … the blue is more teal, doesn’t look anything like the website shorts … will never buy again, tried to call the number on the site and it just beeps … not option to return … they came from China

1 July 2023
Unprompted review
Rated 1 out of 5 stars

DON'T DO IT!!

Ordered shorts on 5/26/23...it is now August and I have yet to receive my order. I have sent numerous emails and left voicemails and have received no response.

26 May 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 6-1-23 it’s now 7-31-23

I ordered 6-1-23 it’s now 7-31-23, I received an order # but nothing else since, I’ve called 6 times left 6 voicemails no response! Ive sent 2 emails no response, it’s says on the website you will get a response in 24/48 hours later..nothing!!! But rest assured they took my money on the day I purchased 6-1-23!!!

1 June 2023
Unprompted review
Rated 1 out of 5 stars

PURCHASE AT YOUR OWN RISK!!!!

Would leave no stars if possible. Shorts ordered on 6/25 and received 7/29 - past their 30 days from purchase return policy! Shorts are not as described. Listing shows nice blend of rayon, cotton, poly (small amount of poly - who wants to wear plastic in summer??) and spandex. First, did not receive the length purchased and shorts were 95% poly, 5% spandex - in other words plastic. Horrible. No return policy to speak of. Company takes no responsibility for providing items as described. Purchase from them at your own risk!!

29 July 2023
Unprompted review
Rated 1 out of 5 stars

Ordered my shorts on 7/12/23

Ordered my shorts on 7/12/23. Received a confirmation email with an order number and nothing else. I have emailed twice, no response, but I am still getting promotional emails. I had checked this site out on another rating site and it looked fine...should have come here first! Do not order from them, this is screaming fraud.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

COMPLETE RIP-OFF

DO NOT USE THIS COMPANY! My order was confirmed with a wrong size for 1 item. Tried emailing and calling to correct this before shipping. No luck. Absolutely no response. When shorts were delivered I returned the product to the address on shipping label. Today I checked the UPS tracking # onlh to find out its being returned to ME! Paid $12.47 to ship back. Also the quality of these shorts is appaling. The white pair is completely transparent. TOTAL FRAUD!!

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Total fraud

Total fraud. They took my money and never sent the product. They sent a tracking number, but it was not legit. I sent multiple emails but they will not respond. The phone number they provide does not work. I placed the order on 5/10/23 and have been attempting to reach them but cannot. Don’t waste your money here, because they took my money!

10 May 2023
Unprompted review
Rated 1 out of 5 stars

COMPLETE FRAUD

COMPLETE FRAUD! Order placed 7/1/2023; Money taken from account 7/1/2020; Order confirmation rec'd 7/1/2023. SINCE THEN ... RADIO SILENCE. Emails return as undeliverable .. no one answers phone. BUT ... still receiving promotional emails everyday. I want an immediate refund.
7/27/UPDATE: rec'd correspondence thru paypal that order has shipped (after I told them to cancel the order) and that it will take 2-4 weeks at least to be delivered. NO THANK YOU! CROOKS!

30 June 2023
Unprompted review

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