I'm not exaggerating when I say these are like walking on clouds. I've had persistent foot pain for months, but the thick, cushioned EVA foam on these slides provides instant relief. They're incredibl... See more
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TheCloudSlides.com OFFICIAL - Original Cloud Slides with 4.5cm arch support reduce foot pressure. Loved by 950K+ customers worldwide. As featured on social media. Beware of fake copies sold elsewhere. Free shipping USA/CA/AU/EU. Shop authentic!
Contact info
United States
- contact@thecloudslides.com
- thecloudslides.com
Replied to 16% of negative reviews
Typically takes over 1 month to reply
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Run away, now
Run, run, run from this seller. I ordered a size 11 slipper and received a size 5. So far, no problem. Everyone makes mistakes. However, when trying to get the problem corrected, I had to send 8 emails simply asking for/demanding a refund. This company continued to "slide" to other options, at one point telling me that they would offer a replacement for 50% off. Can you imagine paying 50% more to get the item you ordered in the first place? By the end of a 12 day give and take in which I asked for a refund every time, I was informed that no refund could be granted because the slippers were not in the same condition as when they were shipped. What? They were 6 sizes too small, how could I have worn them anywhere? I couldn't believe it.
I was asked to send documenting pictures on three separate occasions. Apparently, they thought I was trying to rip them off for a $44 item. Very insulting. I cannot stress too strongly how disreputable this company is. Think once, twice, three times about ordering from this company. Their customer service is abysmal. If you decide to buy anything from them, make sure you do it through Amazon and use a credit card to allow for a path to get a refund. But the better option is to find a similar item elsewhere. Good luck!

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I ordered clogs from The Cloud Slides Slides
I ordered clogs from The Cloud Slides and loved how soft and comfortable they feel. Fast delivery was a bonus. Overall, a smooth and satisfying shopping experience.

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We bought kids slides from The Cloud Slides
We bought kids slides from The Cloud Slides, and they exceeded expectations. Lightweight, comfortable, and perfect for playtime. Quality feels premium and worth it. I found the experience overall.

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I got the fur clogs for winter & they…
I got the fur clogs for winter & they are warmer than i expected. The strap is handy when I need to run outside quickly. Super soft inside, but the fur does mat down a bit after a while. Still comfy tho.

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The texture on the footbed of the…
The texture on the footbed of the Sandals with a Velcro Strap is aggressive enough to prevent slipping without causing discomfort. I appreciate that the buckles aren't just for show; they actually let me tighten the fit significantly when I'm walking up slopes.

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THIS COMPANY IS A SCAM!
THIS COMPANY IS A SCAM!! They are taking unauthorized money from my account to make purchases and they are also charging me a subscription for each month after I canceled the members.

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Excellent slides though they do run…
Excellent slides though they do run about a half an inch small. I ordered a 10.5 which fit a little too small so I gave them to a family member and I’m now waiting for my size 11 to arrive. They’re very comfy and cushy and I’m excited to get my new slides.

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The customer service (Kate) of cloud…
The customer service (Kate) of cloud slides is so helpful assisting me with my questions about my order and it doesn’t take a long time before I have an answer.

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I got the beige ones for wearing around…
I got the beige ones for wearing around the house. They look a bit bulky on my feet, so I probably won't wear them out. But for cooking or cleaning, they are the most comfortable shoes I own.

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As professional truck driver im…
As professional truck driver im always in heavy stealcap boots.. after along hard day there is no better soothing feeling than slipping into a pair of clouds.. relaxing I owe 5 pairs.. the best slides ever..

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I've tried a few slides before
I've tried a few slides before, but these from The Cloud Slides are noticeably soft and comfortable. Delivery was quick and smooth. I'm pleased with the quality and plan to use them often.

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I'm so happy with my Cloud Slides…
I'm so happy with my Cloud Slides order. Delivery was very fast, and the shoes are soft and extremely comfortable. Perfect for relaxing at home or quick errands. I'll be ordering another pair soon!

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Great customer service
Great customer service! Shoes are very comfortable and the person loved them! Will buy again. Thanks

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Bought these for my foot pain
Bought these for my foot pain, and they help a bit. They aren't a miracle cure, but they definitely take the pressure off. The material is squishy but firm enough. Decent slides for the price.
Using slides saved me a lot of time…
Using slides saved me a lot of time during client presentations. The product offers clean layouts, easy collaboration, and fast loading. Everything worked as expected. Honestly, I found the positive experience quite refreshing
These are actually really soft
These are actually really soft. It feels nice to walk around the house in them. My feet do get a little warm if I wear them too long, but for the comfort, it is worth it.
I ordered a pair for my boyfriend and…
I ordered a pair for my boyfriend and that specific pair were too wide for his foot. After reaching out to customer service, they were more than accommodating. Veronika specifically went above and beyond to fix the situation and I was able to get 3 pairs for myself. I love my pairs. They have think cushions and make the perfect house shoes.
Excellent customer service and the…
Excellent customer service and the slides are amazing.
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