The Cleaning Doc Reviews 171

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality results, often noting that their items, including designer garments and coats, were returned looking brand new. Many appreciate the quick turnaround times and the staff's clear, honest communication regarding the cleaning process and potential outcomes. Reviewers frequently highlight the company's ability to remove stubborn stains that other dry cleaners couldn't handle, saving valuable and sentimental items. The professionalism and attentiveness of the staff are also commonly mentioned, with many expressing their intent to use the service again for their premium clothing.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the excellent and fast service. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers express delight, stating that... See more

Quality

People report positive experiences with quality. Customers are consistently delighted with the results, often... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry Cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommend

Highly recommend! Had 2 jackets collected by the cleaning doc. Stains on both but they both look like new now! Couldn’t praise these guys anymore. Convenient - picked up and dropped back to my house after completion. 11/10 Thank you 😊

20 December 2023
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service , quick turn around jacket looks brand new , tried many other dry cleaners none came close to the service the cleaning doc provides

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service great communication…

Excellent service great communication had a hole ripped in my palm angels jacket which I did not think it would be fixable but these guys managed to fix it and also dry clean the whole jacket which made it look brand new ! Defo
Recommend these guys if u have any expensive branded items !

17 December 2023
Unprompted review
Rated 5 out of 5 stars

Best luxury dry cleaners!

Have used this service a couple of times and it’s such a convenient and fast service. The communication is great, kept up to date with everything from pick up to drop off. Highly recommend for your designer goods.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Experts in designer garments dry cleaning

I can’t praise the cleaning Doc enough, I had my Gucci jacket cleaned by another dry cleaner initially, however they were unsuccessful in removing the stain. I then sent it off to the cleaning doc, and informed me a few days after working on it, they had removed the stain completely. My jacket is like new !

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing from Start to Finish

Amazing from Start to Finish!

Bobby and team were amazing, constantly kept up to date on progress - pics and videos via Insta!
These guys were able to restore my deflated Canada Goose Jacket!

Bobby and team you are a credit to the Industry and keep up the good work!

Highly recommended and would not hesitate to get in touch again for my other designer clobber!!!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Top restoration!

Massively impressed with TheCleaningDoc's service for rejuvenating my jacket. Their expertise successfully restored its pristine white appearance, impressively reversing the yellowing. Efficient and effective, I highly recommend their jacket cleaning services.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

5 ⭐️ clean

Made me coat look brand new tried cleaning my self multiple times nothing to what these what clean like wow looks fresh out shop 20/10 recommend

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Protein milk & LV neverfull

I managed to spill protein milk in my LV neverfull. Contacted the team straight away and within 24 hours they came to collect my bag. They kept me up to date with photos and delivered it back to me within 3 days with the strain near enough gone. Thank you guys x

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Elite service!

Elite service! Removed stains that multiple dry cleaners couldnt! Highly recommend, communication is great, very frequent updates and the teams incredibly thorough! Even found blemishes I didn’t even know were there and sent pictures before they touched the jackets at all. 10/10.

Took over 10 days start to finish so give them 2 weeks if possible, not a last minute thing but it’s worth the wait no doubt, especially if you paid a bit of dough for your items. Sent a Dior and a Burberry goose down for reference.

Definitely the best in the UK at what they do. Cannot recommend enough. Life time customer.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Found the cleaning doc on instagram…

Found the cleaning doc on instagram after seeing how good their service looked, Sent my Canada goose in for a well overdue clean as it was in shocking condition and it came back like brand new i couldn’t believe how well it turned out!! Always replied quickly and gave updates on how it was going! wouldn’t send my stuff anywhere else, highly recommend!!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

The Pristine Goose

Great communication throughout. Goose coat came back looking pristine after emulsion paint was spilled on it. Would recommend

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Best cleaning service hands down!!

Found these guys on insta and they are legends. Stained a silk Louis Vuitton tie with aftershave and thought it was going to end in the bin. They advised me that the aftershave I sprayed (Tom Fords signature blends) is very oily and strong so might not get everything out. They literally got it back to new and had it back within a week!! Top guys I’ll be a customer for life now 💪❤️

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Top Quality

I have always been weary of leaving my designer clothes into dry cleaners before as I didn’t want them damaged as some are dead stock, but when I seen the cleaning docs insta I knew to give them a shot.

Their services and attention to detail is amazing, they reached out to me many times letting me know when they received my item and what stage it was at without me even having to ask.

I would HIGHLY recommend this company to anyone out there.

6 September 2023
Unprompted review

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