This company is advertising on MSN with the headline including finance expert Martin Lewis, making it look like an endorsement. Clearly misleading. I'm sure that Martin Lewis would NEVER recommend an... See more
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Stuck in a loop after submitting details. Just took me back to the same page to resubmit the initial application. After leaving the website it seemed the application had gone through as I then heard f... See more
Best claim company I have dealt with.. answered questions, clear updates and I got a good outcome. Better than others I have experienced!
Excellent service and so knowledgeable too when it comes to getting your claim dealt with in the very best way too. Thank you so much for excellent service.
Company details
Written by the company
At The Claims Guide, you claim compensation for just about anything. From mis-sold loans to delayed flights to housing disrepair. Our team of specialist claim partners can get you the compensation you deserve. We test and vet our partners to find the best in the indutry, so you know that you are in good hands.
Contact info
Chruch Street, CB227NP, Cambs, United Kingdom
- +441223870768
- admin@theclaimsguide.com
- theclaimsguide.com
3.7
Average
40 reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
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DECEPTIVE ADVERTISING
This company is advertising on MSN with the headline including finance expert Martin Lewis, making it look like an endorsement. Clearly misleading.
I'm sure that Martin Lewis would NEVER recommend any of the greedy claims companies charging huge fees while people affected can directly contact the car finance company WITH NO FEES
7 April 2026
Unprompted review
Five stars amazing help
6 July 2025
Im sorry but until my claim is resolved…
Im sorry but until my claim is resolved I cannot commet yet.
3 August 2025
Stuck in a loop after submitting…
Stuck in a loop after submitting details. Just took me back to the same page to resubmit the initial application. After leaving the website it seemed the application had gone through as I then heard from Sanderson & Drake by email (where I also had issues submitting their forms, until I realised I'd missed a tick box). All in all an okay experience but website could be better to avoid confusion or people giving up.
10 July 2025
Surprisingly smooth
Best claim company I have dealt with.. answered questions, clear updates and I got a good outcome. Better than others I have experienced!
25 June 2025
Excellent service
26 June 2025
Unprompted review
very quick and efficient and easy to…
very quick and efficient and easy to apply with no problems
24 June 2025
Reply from The Claims Guide
Hello Margaret
We’re sorry to hear you didn’t find value in the experience. We’re always working to improve and would welcome more details on what went wrong so we can address it. Please feel free to contact us directly.
Sincerely
Tha Claims Guide
Poor spelling from a legal firm. Will not be using
Since making the initial approach a few hours ago I have received 7 emails from yourself or Sanderson Drake. Each one is riddled with spelling mistakes. This is either not a legitimate company or filled with incompetence. Either way I will not be proceeding with you.
25 June 2025
Reply from The Claims Guide
Hello Adam
We’re sorry to hear about your experience and take your concerns seriously. We've reviewed the emails sent and have not found any spelling errors, but we appreciate that impressions matter.
We work with trusted partners like Sanderson Drake to assist our clients, and they have always had high standards across all correspondence. That said, we’re always open to feedback and will continue to monitor our communications carefully.
If you’d ever like to revisit your decision, we’d be happy to assist you properly.
Good service and infrmation
16 May 2025
unarordable loan
hello i put in a claim for morsess in 2023 i have never had any feed back or coresspondance will i still be able to claim thank you mrs rosalyn clark
2 October 2024
Reply from The Claims Guide
Hello Rosalyn
In response to the email you sent us, we asked you to confirm who you wanted to claim against, but we never got a response. Morses Club went into administration, so it is not possible to claim against them.
Sincerely,
The Claims Guide
Easy to do and understand
24 April 2025
Friendly and helpful staff
24 March 2025
Seems to be going well
12 March 2025
Great Outcome
The process was made very easy and I can get more back than I thought possible.
29 January 2025
Reply from The Claims Guide
We are sorry no one contacted you. You should have received an email that you can reply to if you don't get contacted.
One of our claims partners has been having systems issues. If you email admin@theclaimsguide.com, then we help you start your claim.
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