Great cheese, great service, customer first. Excellent One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good cheeses (tasty), well selected and good maturity. Tasting notes were useful too… let down by delivery though as didn’t arrive when they should have which hampered plans (had to go and buy some ch... See more
Company replied
I ordered a gift pack of cheese for my son’s birthday. Unfortunately there was problem and it couldn’t be dispatched on the chosen day so he didn’t get it on the birthday. However Cheesegeek kept me w... See more
Company replied
Great cheese. Great service when the delivery Co failed to deliver ( said they’d tried but no one on the Ring Doorbell). Issue sorted v quickly and given cheese biscuits and cute tiny chutney to apolo... See more
Company replied
Company details
Written by the company
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Contact info
United Kingdom
- hello@thecheesegeek.com
- thecheesegeek.com
4.4
Excellent
549 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good selection of premium cheese well…
Good selection of premium cheese well wrapped nice flavours
30 March 2026
Reply from cheesegeek
Hi John,
We really appreciate the kind review. It's great to hear you felt the cheese was well-wrapped, tasty and high quality - that's what we aim for!
If there's anything we could've done to make the experience a full five stars, we'd love to know. Please just drop us an email at hello@thecheesegeek.com with your feedback! 🙏
Jen
Team cheesegeek 🤓
Excellence continues !
Providers of the best artisan cheese 🧀; have only had superb cheese moments. Thank you.
9 April 2026
Reply from cheesegeek
Hi Leila,
Thank you so much for your kind review! We're so grateful 🙏
Jen
Team cheesegeek 🤓
Great customer service and attention to…
Great customer service and attention to detail.
26 March 2026
Reply from cheesegeek
Hi Elisabeth,
Your review means a lot to our little team - thank you!
We hope to see you again 🫶
Jen
Team cheesegeek 🤓
Delicious as always.
9 April 2026
Reply from cheesegeek
Hi Gordon,
Thanks so much for the lovely review. We're so happy you're enjoying your subscription and that the cheeses are going down well each time. Your support means a lot!
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Karen,
Thank you so much for your kind review! We're delighted you feel the customer service has been worth 5 stars 🫶
We really do appreciate your support, and hope to see you again.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Charles,
Thanks so much for the 5 stars! 🙌
We're so happy to hear the cheese arrived safely, and that you're pleased with the selection. Our Cheese Whisperers hand-cut, wrap and pack each wedge with care so it arrives at its peak freshness - it's great to know this comes through.
We hope to see you again soon for more cheesy delights!
Jen
Team cheesegeek 🤓
Wonderful tasty British cheeses
Wonderful tasty British cheeses. Delivered when they said & kept me updated at every step. Lovely company to deal with
8 April 2026
Reply from cheesegeek
Hi Janice,
We're very grateful for your wonderful review! 🙏
Thank you so much for taking the time to share your thoughts - we're happy to hear the cheese is going down well, and over the moon that your experience with us has been lovely.
We hope to see you again for more delicious cheese!
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hello,
We're so happy to hear the surprise cheese has gone down well! 🙌
Thank you so much for the 5 stars, and for taking the time to share your feedback.
We hope to see you again for more deliciousness ✨
Jen
Team cheesegeek 🤓
Great cheese
Great cheese , delivery took 10 days and it was a day later than the tracking showed
8 April 2026
Reply from cheesegeek
Hi Mrs Artis,
Thanks so much for your review - we’re really glad to hear the cheese was enjoyed and we truly appreciate the 4 stars!
I’m very sorry for the confusion around the delivery timing. All orders placed on our site are scheduled for delivery using our date picker at checkout, and on this occasion we can see that 9th April was selected. This is why there was a gap between ordering on 1st April and delivery.
Our boxes are only ever in transit for under 48 hours to ensure everything arrives in the best possible condition.
That said, I’m really sorry that your delivery arrived a day later than expected - we completely understand the impact that can have, especially when it's for a special gift.
If anything ever looks unclear, please don’t hesitate to reach out - we’re always happy to help and make sure everything lines up exactly as you need. You can reach us at hello@thecheesegeek.com.
Thanks again for trusting us with your order, and we hope to deliver an even smoother experience next time 🧀
Jen
Team cheesegeek 🤓
Great service and communication
Great service and communication. There was a delivery problem and you picked it up and dealt with it promptly. Have used you several times. Great value everytime.
2 April 2026
Reply from cheesegeek
Hi Susan,
Thanks so much - we're so pleased to read your review 🥳
We're very grateful for the lovely feedback, and glad to know you felt the delivery issues were handled well. We can't always prevent things from going awry, but we do always try our best to resolve them with care.
We really appreciate your understanding and patience, and we hope to see you again!
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Kate,
Thanks so much for your review. We're really grateful for the 5 stars, and glad to hear you're enjoying your subscription!🌟
Many of the cheeses we include are award-winning, and all of them are specially selected to showcase the absolute best in artisan cheese making. It's always a joy to hear what our customers think, so thank you for sharing your feedback!
We hope your subscription continues to take you on a delicious cheesy adventure ✨
Jen
Team cheesegeek 🤓
Superb cheeses
Superb cheeses, some of which we had not heard of. Great service as always. Thank you.
1 April 2026
Reply from cheesegeek
Hi SG,
Thank you so much for your kind review - we’re delighted to hear you enjoyed the selection, including some cheeses you hadn’t come across before. That’s exactly what we love to do. I hope you've discovered some new favourites in there! 🧀
It’s also lovely to know the service was great as always - thank you for your continued support.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Fantastic selection of cheeses
The company is a pleasure to deal with, very responsive and helpful. Not to mention all the delicious cheeses they have to offer. I'm enjoying my subscription and always look forward to my next delivery.
2 April 2026
Reply from cheesegeek
Hi Barbara,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your subscription continues to bring you joy each time, and that you’ve felt well cared for by our customer team.
We really appreciate you sharing your kind words - thank you again for your support.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Kay,
We really appreciate your lovely review - thank you so much for taking the time to share your thoughts, and we’re really happy to hear the cheese has been enjoyed.
All of our cheeses are freshly prepared to order by hand on the day of dispatch, to ensure they arrive with peak freshness.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Bill,
Thanks so much for taking the time to leave a review! We’re really glad to hear nothing went wrong 😊
If you have a moment, we’d love to know if there’s anything we could have done to make it a 5-star experience.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Richard,
Aw, thank you so much for the five stars and the lovely feedback.
So happy to hear you've felt well looked after, and - more importantly - that the cheeses are being enjoyed! 🎉
That's what we love to hear - thanks again for sharing your thoughts! We hope to see you again soon.
Jen
Team cheesegeek 🤓
Amazing cheese
Amazing cheese ! I served it at a dinner party of discerning cheese lovers and it got wiped out !
31 March 2026
Reply from cheesegeek
Hi Yuva,
This is wonderful to hear - thank you so much for taking the time to leave your review!
Our geeks are passionate about showcasing the finest artisan cheeses, so it’s really lovely to know your cheese-loving friends enjoyed the selection.
We hope to see you again 💛
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Steve,
Thank you so much for taking the time to leave a review.
We’re delighted to hear that this month’s cheese selection wowed you! It includes some real Spring beauties, which we hope went down well with your loved ones.
Thanks again for your kind words and support.
Jen
Team cheesegeek 🤓
Great cheesey experience
Great cheese, great service, customer first. Excellent
One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an organisation that only concentrates on delivery, not receipt. Change your deliverer!
26 March 2026
Reply from cheesegeek
Hi Mr Stamp,
Thank you so much for your kind and honest review - we really appreciate the 4 stars!
It’s wonderful to hear that you enjoyed the cheese and felt well looked after by our customer care team. I’m sorry to hear you were disappointed that the delivery was left on your doorstep, and we’ll make sure this feedback is shared with our courier for review.
We really appreciate your kind words and support, and we hope to see you again soon.
Jen
Team cheesegeek 🤓
Highly recommended
Not only did Cheese Geek delivery my order very promptly, they then followed up with an apology that they had "short changed" me, and promptly sent me another consignment to make up for it! Highly recommended.
26 March 2026
Reply from cheesegeek
Hi Peter,
Thank you so much for your kind words and for taking the time to leave a review - we really appreciate it!
We’re very sorry again for the initial mix-up with your order. It was a human error on our side, and not the experience we ever want our customers to have.
We care deeply about making sure every order arrives as it should, and when things do go wrong, we’ll always do our best to fix them promptly.
Thank you again for your understanding and for your recommendation - it truly means a lot to the team.
Jen
Team cheesegeek 🤓
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