The CEYX Reviews 103

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and extensive knowledge, making every interaction pleasant and efficient. People frequently highlight the excellent service, noting its reliability, ease of use, and quick turnaround times, which many find a significant improvement over other options. Consumers are also very satisfied with the products offered, often mentioning the wide variety and good stock levels. The customer service is repeatedly described as outstanding, with many appreciating the friendly and welcoming approach of the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being very... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Product

Users describe positive interactions with products. Customers consistently praise the great products, noting... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the great customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service is absolutely fantastic. You book an appointment online with an exact time (not like some GPs where they say they'll call you in the 'morning'). So far they have called me exactly at my a... See more

Company replied

Rated 5 out of 5 stars

Staff are extremely helpful and polite. Always feel welcome and looked after in the shop. Best pharmacy I've ever had the pleasure of attending. Pharmacist is also really knowledgeable and helpful and... See more

Company replied

Rated 5 out of 5 stars

Very quick and prompt in dispensing prescriptions. Very accommodating when they don’t have an medicine. The are very quick in getting it most times next day. Lovely staff, who really listen, advise an... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is in a great location, right next to my work. The staff are very helpful and unlike other pharmacies closer to my home, they care and want to help. There has been a few occasions where... See more

Company replied


Company details

  1. Pharmacy
  2. Health and Beauty Shop
  3. Online Pharmacy

Written by the company

The CEYX is a forward-thinking community pharmacy group with branches across the UK. We offer a wide range of NHS and private healthcare services, alongside medicinal and health products. Our team of skilled pharmacists is dedicated to providing personalised care and expert advice, ensuring our customers receive top-tier service. We pride ourselves on innovation, using modern technology to deliver swift and accurate services both in-store and online. As we expand into e-commerce, we're making it easier for customers to access our products and services from home. Our motto, "Convenience meets care," reflects our commitment to seamless healthcare experiences. At The CEYX, we aim to be a trusted healthcare partner, helping to improve well-being across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Student

Really helpful with the scabies treatment . Very wonderful and kind staff , very happy to help

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I would like to recommend Wendy and Weiwen

I would like to recommend Wendy and Weiwen. I’ve been coming to Ceyx since it was Canning pharmacy and they’ve both always been extremely polite and professional. I’ve been to several pharmacies in Nottingham but since September 2024, I have just been coming to this team of pharmacists because of the product availability and also the kindness, convenience and professionalism of everyone. I wish there were more teams with colleagues like Wendy and Weiwen. They define the team culture and makes us as customers come back for more.

13 January 2026
Unprompted review

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