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Rated 5 out of 5 stars

I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen pro... See more

Company replied

Rated 5 out of 5 stars

Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by... See more

Company replied

Rated 1 out of 5 stars

I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they s... See more

Company replied

Rated 5 out of 5 stars

I was going to collect an order from them on Friday because I work too far away to collect it on my way home from work any other day. They had to close early so delivered it to my door instead. Cannot... See more

Company replied

Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store
  3. Electronics Store

Written by the company

A leading expert in phone repairs, sourcing phones & accessories. We're your one-stop-shop for all things phones. With 10 years experience in this space, we strive to bring you the most unique personal shopping experience online!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
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Rated 5 out of 5 stars

Very helpful

Very helpful, great service and great prices. Prices below RRP. Top man.

15 September 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Stuart. Look forward to welcoming you back in store again in the future!

Rated 5 out of 5 stars

Very impressed with how quickly I…

Very impressed with how quickly I received the product, after ordering and also very impressed with the quality of same product.

12 September 2021
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Fra. We look forward to dealing with you again in the future!

Rated 5 out of 5 stars

Great as always 🙌🏼

Great as always 🙌🏼
I’ve been getting all my apple bits from mark a few years now and they have all been great! He has a great selection in the shop and is always so lovely and helpful.
I always recommend him to any family or friends who need any apple stuff!
Always 10/10

9 September 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Sophie. We appreciate your continued custom and look forward to welcoming you back in store again in the future!

Rated 5 out of 5 stars

Amazing service 🤩

Mark at the Case Cave always provides a super service. He carries a great range of products, and always consults with me to find the one that will suit my needs best. He also ensures that the product will get to me quickly, and works had to look after his loyal customers. I look forward to ordering again soon!

9 September 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Shannon. We look forward to dealing with you again in the future!

Rated 5 out of 5 stars

Great communication and amazing prices…

Great communication and amazing prices wouldn’t go anywhere else, everything made so easy and mark is alway so helpful

6 September 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Jenny. Your continued custom is much appreciated. Hope to deal with you again soon!

Rated 5 out of 5 stars

Couldn’t recommend mark enough

Couldn’t recommend mark enough, from the first item I’ve bought off him to the last, his customer service has been top class, weather it be delivery, courier or shop collection any experience with him has been a great one. Highly recommend.

21 August 2021
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Reply from The Case Cave

Thanks very much for the feedback Shane! A pleasure to deal with as always. Look forward to dealing with you again in the future!

Rated 5 out of 5 stars

Great service and great value...

Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by courier. Excellent service and helpful video online showing how they worked for a useless tech person like me. Highly recommended.

8 August 2021
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Reply from The Case Cave

Thanks very much for the feedback Sinead! We hope to deal with you again in the future!

Rated 5 out of 5 stars

Case Cave have the best prices

Case Cave have the best prices, usually below RPR and usually deliver to me the same day! I never go anywhere else now because they’re just so reliable and efficient. Super friendly service every time!

30 July 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback and continued support Carmela. Hope to deal with you again soon!

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, got my phone a year ago and its still perfect and still to this day my case and everything is great ❤️ Keep going back as they are so trustworthy. 110% if i ever need need phone or anything else ill be back

5 July 2021
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Aoife. We look forward to dealing with you again in the future!

Rated 5 out of 5 stars

Excellent friendly service as always…

Excellent friendly service as always from Mark, returning customer & wouldn't go anywhere else for phones or accessories.

30 June 2021
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Reply from The Case Cave

Thanks very much for taking the time to share some of your feedback with us Leon. We look forward to dealing with you again in the future!

Rated 5 out of 5 stars

I give five star for brilliant

I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen protector as I got wrong one. I text and asked when could I change it and no reply and this is months later. Feeling very disappointed. Ann is my name and I was highly recommended this company by someone who I give a lot of business too

28 June 2021
The Case Cave  logo

Reply from The Case Cave

Hi Lee Ann,

Thanks very much for the honest feedback. We’re very sorry to hear we never got back to you as at the time of your order we were in the middle of changing network provider and our work phone/number. Can you please contact us immediately by text on our new phone number 0851868955 or alternatively by emailing mark@thecasecave.ie and we will be sure to resolve this issue for you as soon as possible. Thanks very much for your patience and understanding and we look forward to resolving this issue for you.

Kind Regards,
Mark

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I bought a new screen protector which Mark fitted perfectly. Its a new gel type one and it doesn't crack when it falls. Mark was super friendly professional and helpful. I 100 percent recommend

28 June 2021
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Carol. We look forward to welcoming you back in store again in the near future!

Rated 5 out of 5 stars

Excellent service

Great service and had exactly what I required

28 June 2021
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Eithne! We look forward to welcoming you back in store in the future!

Rated 5 out of 5 stars

Absolutely brilliant service!

Absolutely brilliant service, Mark had a phone sourced and in my hands within a day, along with a superb custom screen protector and all of the other bits I needed. The Case Cave is my go-to for most of my electronics now, now just phones! Would highly recommend!

22 June 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Daniel! Look forward to dealing with you again!

Rated 5 out of 5 stars

Great customer service with no quibbles!

I’ve used the Case Cave for the last few years and I’ve never been disappointed. Mark is brilliant to deal with and gives great advice.

I’ve had cases, cables, speakers, headphones, ear pods and phones from him and they have always been first class. If there are any problems, his customer service is prompt and thorough with no quibbles.

The range of products grow year on year but remain at very competitive prices. Having the option of delivery is really convenient - I can text and have what I need in hours. I also love that I can make an appointment to go into the shop as well… particularly when I’m late with my Christmas shopping!

I will never get my techie gear anywhere else.

Barbara

21 June 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Barbara! Your continued custom is much appreciated and we look forward to dealing with you for many years to come!

Rated 5 out of 5 stars

Great Service All Around

Quick, personal and friendly customer service, I’ll be going back as soon as I need any more phone accessories, would highly recommend.

21 June 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Ian! Look forward to having you back shopping with us again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service from the guys at The Case Cave, it's a one stop shop for everything Phone. Highly recommend these beasts 😉

21 June 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for feedback Lee much appreciated!

Rated 5 out of 5 stars

Great Experience

Great range of products available in store.
Excellent customer service from Mark he was very friendly and informative with a great knowledge of the stock. Would highly recommend The Case Cave.

18 June 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Conor!

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I bought several items for myself and family and all were of high quality. The customer service was top notch. Very happy customer!

18 June 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback David! Look forward to dealing with you again in the future!

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