The Cary Company Reviews 

2,938
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 877 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, knowledge, and helpfulness throughout the ordering process. Many people highlight the exceptional customer service, noting quick responses, clear communication, and efficient problem-solving. The ordering process is frequently described as easy, fast, and smooth, with high-quality products consistently meeting expectations. However, some customers experienced significant shipping delays, partial orders, or missing components, which sometimes impacted their business operations. A few people also noted issues with product availability, limited selection for specific needs, or receiving damaged items.

What people talk about most

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Customer service

Reviewers mention positive feedback about customer service, frequently describing it as excellent,... See more

Product

Users describe positive interactions with product, consistently highlighting high quality and a wide variety... See more

Service

People report positive experiences with service, highlighting prompt attention to detail, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first-time business owner, I had a lot of questions about bottles, caps, and ordering in bulk. Josh was incredibly patient and helpful throughout the process. He answered every question, made... See more

Company replied

Rated 5 out of 5 stars

a) Ashley Sheehan always responds quickly and patiently deals with my inquiries and requests. b) She keeps me updated throughout the ordering process c) assists me by acting as a liaison between me... See more

Company replied

Rated 5 out of 5 stars

From Matt in the order department when I placed my order to the ladies when I called the very next morning to confirm my arrival to your warehouse that same morning to pickup my order to Maggie w... See more

Company replied

Rated 5 out of 5 stars

I always purchase my bottles and caps from Cary! You offer high quality products and excellent customer service. You get the order together and shipped out right away…. every time! Your website is eas... See more

Company replied



Company details

  1. Packaging Company
  2. Business to Business Service
  3. Packaging Supply Store
  4. Wholesaler

Written by the company

In business since 1895, The Cary Company is the leading supplier for Containers & Packaging, Industrial Filtration, Spill Control Products & more!

Professionals Serving Professionals

Written by the company

Your Success Is Our Top Priority
With a reputation of over 125 years in quality service and dependability, we’re ready to partner with you to help your business succeed. Do your needs lie outside of a product? Look no further. The Cary Company offers a diverse array of services, ensuring we serve as your one stop shop.

Our Savings Guarantee

Shop & Save!

Save up to 50% with bulk and wholesale pricing!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

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4.6

All reviews

(2,938)

805 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied Customer

My order was processed quickly and smoothly. Shipping notifications were sent. Always a smooth and easy process.

22 June 2026
The Cary Company logo

Reply from The Cary Company

Good Afternoon,

We are constantly striving to be more than a supplier but a committed partner to your business success. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars
The Cary Company logo

Reply from The Cary Company

Good Afternoon Greg,

Thank you for your support. I am thrilled to hear you were able to place your online order with ease. We look forward to the future with you and your growing business.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Very Helpful

Had to call in afterwards and they were able to add a product I left off the order.

22 June 2026
The Cary Company logo

Reply from The Cary Company

Good Afternoon Zachary,

We take pride in putting our customers first. I am glad to hear our team was able to adjust your order! We look forward to continuing to provide you with excellent products and service in the future.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

good customer service

good customer service, good pricing, unlimited very large inventory wide selection of choices..

18 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Mike,

Thank you for taking the time to leave a review. I am pleased to hear you had a great experience all around. We look forward to being more than a supplier but a committed business partner to your success.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Great everything

Great Everything

15 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Tracy,

Thank you for taking the time to review. I am happy to hear you had a great experience all around. We strive to be more than a supplier but a committed partner to your business success.

Thank you,

Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

fast delivery and items were as…

fast delivery and items were as described.

17 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Philip,

Thank you for your support! I am elated to hear we were able to process your order quickly. We look forward to continuing to provide you with excellent products and service in the future.

Thank you,

Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Everything was easy from the website

Everything was easy from the website, placing the order and pick up. The lady was so helpful and the boxes wouldn’t fit in my vehicle and she helped me place the containers in bags. I wish I had her name

14 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Latricia,

Thank you for taking the time to leave a review. I am happy to hear you had a good experience with us and that our team was able to assist you. We appreciate your business and look forward to being a committed partner in your success.

Thank you,

Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Ken was great

Ken was great. Knowledgeable, patient and easy to work with. I’ve never worked with Cary before and look forward to a strong relationship.
Rita, Founder
BigOffSport

19 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Rita,

We take pride in putting our customers first. I am so delighted to hear you had a great experience with Ken. I will pass along your kind words. Thank you for letting us be more than a supplier but a committed partner to your business success!

Thank you,

Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Very easy website navigation and quick shipping

Very easy website navigation. The price point was in line with other websites, give or take $10-15. The one thing that really sold me on using them was the quick shipping from them to my residence. It took 4 business days, while most companies take 1-2 weeks for delivery.

18 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning David,

We are constantly striving to be more than a supplier but a committed partner to your business success. I am so glad to hear you had a great experience with our website, shipping and more! We look forward to the future with you and your growing business.

Thank you,

Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Quick response and had our order ready…

Quick response and had our order ready the same day.

15 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Dani,

Thank you for taking the time to review. I am thrilled to hear we were able to process your order quickly. We look forward to continuing to provide you with excellent products and service in the future.

Thank you,

Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

This was our first order with the Cary…

This was our first order with the Cary Company.
Customer service personnel were extremely competent, pleasant and easy to work with.

17 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Dan,

We are constantly striving to be more than a supplier, but a committed partner to your business success. I am glad to hear you had a great experience with our customer service team! We look forward to the future with you and your growing business.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Great products

Great products. Easy to work with.

16 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Shane,

We take pride in putting our customers first. I am happy to hear you like our products. Thank you for letting us be more than a supplier but a committed partner to your business success!

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

The Cary Company is a great company to…

The Cary Company is a great company to work with. They go above and beyond to satisfy their customers.

16 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Beverly,

Thank you for your support. I am pleased to hear you had a great experience all around. We strive to be more than a supplier but a committed partner to your business success.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Lisa Calleja - Thank you!

Lisa Calleja was very professional. I had a great experience thanks to the outstanding customer service I received. She was attentive, knowledgeable, and genuinely cared about helping me. It's refreshing to work with a company that values its customers. I would definitely return and recommend them to others.

12 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Mirna,

I am thrilled to hear you had a great experience with Lisa! I will pass along your kind words. I’m glad she was attentive and knowledgeable. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

My assessment of Cary Company employees…

From Matt in the order department when I placed my order to the ladies when I called the very next morning to confirm my arrival to your warehouse that same morning to pickup my order to Maggie who helped me load the products into my vehicle, each person was efficient, caring, knowledgeable, kind and personable who attended to my needs to perfection. They truly represented Cary Company to the max.
So much so that in my opinion, each deserves an immediate $15.00-an-hour increase in salary and an additional two weeks of annual vacation time!!
Keep up the phenomenal work!!
Respectfully,
Donald Pérez
National Bird Designs, Inc.

15 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Donald,

I am ecstatic to hear you had a great experience with Matt and Maggie! I will pass along your kind words to both of them. I'm glad they were able to assist you with your order. We appreciate your business and look forward to being a committed partner in your success.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Great experience with receiving agent…

Great experience with receiving agent Maggie, fast process

11 June 2026
The Cary Company logo

Reply from The Cary Company

Good Afternoon,

We take pride in putting our customers first! I am thrilled to hear you had a great experience with Maggie. I will pass along your kind words to her. We strive to be more than a supplier but a committed partner to your business success.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

EVERYTHING

11 June 2026
The Cary Company logo

Reply from The Cary Company

Good Afternoon Keri,

Thank you for taking the time to leave a review! I am happy to hear that you had a great experience all around. We look forward to the future with you and your growing business.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

Fast quote and samples sent in timely…

Fast quote and samples sent in timely manner. thank you !

11 June 2026
The Cary Company logo

Reply from The Cary Company

Good Afternoon Lisa,

We are constantly striving to be more than a supplier but a committed partner to your business success. We look forward to continuing to provide you with excellent products and service in the future.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars
The Cary Company logo

Reply from The Cary Company

Good Morning Karen,

We take pride in putting our customers first. I am ecstatic to hear you received great customer service from our team! We appreciate your business and look forward to being a committed partner in your success.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

Rated 5 out of 5 stars

The order was confirmed and gave us an…

The order was confirmed and gave us an ETA, and it was delivered on time.

9 June 2026
The Cary Company logo

Reply from The Cary Company

Good Morning Raj,

Thank you for your support! I am delighted to hear your order was delivered on time. We are constantly striving to be more than a supplier but a committed partner to your business success.

Thank you,

Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com

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