When I started this course I was very anxious about my ability to grasp the full concept and commitment as an online student. The Career Academy has truly been by my side all the way thus far. The sta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Auckland, New Zealand
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It has been a rewarding and beneficial experience . The course content is simple to follow and clearly explained, which makes it easier for me to understand the topics. I feel that I am learning useful skills and building my confidence.

Reply from The Career Academy
The person that I spoke with today really helped me and gave me the confidence to continue with the assignments.

Reply from The Career Academy
Found the course structure easy to follow, clear instructions and outcomes

Reply from The Career Academy
Difficulty communicating with people. They say they will call and don't.
Had trouble accessing a text and it took many days to sort out.

Reply from The Career Academy
Easy to follow course material, interactive videos, great communication regarding feedback on assessments.

Reply from The Career Academy
Loved this course. It was very interesting and informative.plus very explained.looking forward to many more

Reply from The Career Academy
I am an independent learner. I did appreciate the tutors reaching out to me where needed. The part i think can be changed is the AI chat. Sometimes it was hard to reach a tutor in the emails as AI took over.

Reply from The Career Academy
The best experience i had with Career Academy. Thank you for your kindness and support. From day one, the staff who enrolled me named Christopher very friendly and helpful. Infact the entire team were very helpful. Good thing in this Academy is , they take out their precious time and call to check how we doing in our studies wether we need any support/guidance. My assessor was best👌 always encouraged and explained nicely. Thank you team for everything. I am very happy to join Career Academy and successfully completed my studies. I started my Course in 2024 Aug. Thank you 😊

Reply from The Career Academy
I'm really loving studying counseling and psychology with The career academy.

Reply from The Career Academy
Completing my Diploma in Psychology and Counselling through online study has been a meaningful and rewarding experience. Studying online allowed me the flexibility to balance my academic work with my professional responsibilities, family commitments, and community leadership roles. This flexibility was particularly valuable for me as I am actively involved in community work and leadership within the Pacific community.
One of the most positive aspects of studying online was the ability to learn at my own pace while still maintaining clear academic expectations. The structure of the programme encouraged self-discipline, time management, and personal responsibility for learning. These are important skills that have strengthened my ability to engage deeply with the course materials.
The content of the programme has significantly enhanced my understanding of human behaviour, psychological theories, and counselling approaches. This learning has been particularly valuable in my professional practice, where I support individuals and families within the community. The knowledge gained has helped me develop a deeper awareness of empathy, active listening, and culturally responsive practice when working with diverse populations.
Studying online also required resilience and commitment. At times, it was challenging not having the traditional classroom environment, but the learning materials and support provided helped me stay engaged and focused. The experience has strengthened my confidence as a lifelong learner and has prepared me well for further academic development.
Overall, I found the online learning experience to be both challenging and enriching. It has contributed greatly to my personal growth, professional development, and my ability to support others in a more informed and compassionate way.

Reply from The Career Academy
The lady was very nice and spoke clearly and made sure I understood and asked if I needed anymore help which I did ask another question and she helped me within seconds.very helpful amd nice

Reply from The Career Academy
my tutors positive feedback inspires me to continue to achieve

Reply from The Career Academy
Great feedback from my course tutor and constructive. This is encouraging and a boost to continue to improve the quality of my assignments.

Reply from The Career Academy
Easy to apply and seamless transition going from no study to full support. Career Academy provide you with the tools and knowledge making it so simple to study, the only issue I have currently is my own time management and thats on me. The career academy really do power students to achieve standard results without the typical educational environment pressures, holding us accountable for ourselves whilst providing all the support necessary. The team and the program as a whole, is a positive experience, so far so good 👍

Reply from The Career Academy
The course was great from The Career Academy. My tutor l got was fantastic and very understanding when l make mistakes about submitting my documents. Only gave four stars as l didn’t understand about the written part of my course. Also if your work is not submitted and marked by the end of your course - you have to buy an extension. This was my fault as l did not read the instructions properly. Thanks Ros

Reply from The Career Academy
The payment plan was $10 a week and no one could explain why it was changed to $25 in January where it left me paying over due fees.

Reply from The Career Academy
I was well supported with my enquiry. She listened well, never interrupted me, never missed anything I questioned and provided further support with prompt action and follow through.

Reply from The Career Academy
What I love most about Career Academy is the incredible flexibility it offers, allowing me to pursue my studies at my own pace. This means I can manage my time effectively and balance my other commitments while still making progress in my education. Additionally, the customer service has been outstanding; whenever I called or emailed, the response was not only excellent but also incredibly fast. I truly appreciate the support I have received throughout my learning journey. Thank you so much for everything!

Reply from The Career Academy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.