The Career Coach Reviews 

142
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My first session with Ian was very productive. In a short amount of time, he gave me the confidence I needed. His guidance was clear, practical, and reassuring. His open and direct communication style... See more

Rated 5 out of 5 stars

this was very helpful and replies very prompt and helpful if you ask for help you get it straight away i found this company very professional and helpful

Rated 5 out of 5 stars

I am currently working with Ian Richardson from The Career Coach with to help find the next step in my career. He is very easy to talk to and very helpful. Working with him has helped me define the di... See more

Company replied

Rated 5 out of 5 stars

Career Coach transformed my job search! I had been struggling to get any responses, but after working on my CV and LinkedIn profile with them, I’m already seeing interest from recruiters. Their guidan... See more

Company details

  1. Coaching Center
  2. Business Development Service

Written by the company

The Career Coach is Europe’s top career coaching consultancy – and has helped more than 10,000 people land their dream jobs, all in less than 30 days. Our team of Coaching Experts and our proven strategies and methodologies can take your career to the next level. We have had the distinct pleasure of working with clients of all shapes and sizes across the length and breadth of Europe and the UK, so no problem is too BIG or small for our team to help. We are effectively positioned at the cutting edge of innovation and market dynamics so irrespective of a clients need we have the solution.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

142 reviews

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4.4

All reviews

(142)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable

Dan worked around me, I felt inwas talking to a human and he genuinely knows his stuff I am going through a bit of stressful week, and I felt alot better and calmer for the future after speaking to him, he settled my nerves and I appreciated that

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Coaching session with Ian

I had my first career coaching session with IanRichardson. It was a very informative session for me and his versatile knowledge in this domain will thrive anyone's career aspirations. I am looking forward to have more sessions with him.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Overall I had an amazing experience…

Overall I had an amazing experience with Ian, the career coach was supportive in all the stages of the plan that I requested, it was supportive with steps and samples of recourses, Ian went beyond it's abilities for the best of my outcome, amazingly worth the service.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

A positive experience.

Ian Richardson is my coach. He really knows his stuff and a very good at getting it across. A pleasure to work with. The experience has been positive and am giving 5 stars in the expectation of securing a position in the very near future.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Rory was extremely understanding of my situation regarding my career.
He offered very valuable advice and tips which helped me come away from the session feeling more hopeful. Rory is very knowledgeable and wouldn't hesitate to recommend him to anyone looking for their next role or just advice on their options.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Another great session with Dan

Another great session with Dan. He provides great insights and we developed a good list of actionable, practical steps to take. Our discussions are always results orientated and he's great at ensuring accountability and follow through.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Guidance from Ian

I have to say I was vey dubious at first about signing up to a course with the Career Coach as I have never done or needed to do anything like this previously. However certain circumstances regarding a previous role, had made me lose my way. Once on boarded I was assigned Ian as my coach. Ian has been truly exceptional, not only has he helped with my CV and LinkedIn but helped me gain my confidence and self-esteem. My experience of the process has been amazing and I couldn't recommend the course higher.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

CV review helped me land an opportunity

I applied for a free cv review with one of the career coaches (Rory) as I was looking for an internship relating to my degree.
I soon received a call, the coach listened attentively to my problem, after a few days I got the opportunity to work as an intern.
I really appreciate that I am able to be in an environment where everyone is open, kind and where I could bring my enthusiasm.

Many thanks!

23 January 2023
Unprompted review
Rated 2 out of 5 stars

Poor experience

I had a poor experience with the Career coach from Nov 2022-Jan 2023. Sent in an official complaint over a month ago and never received a response acknowledging same. Although I mentioned that I wasn't going to take my complaint further, it would have been professional and eased my disappointment to have received a response from the company. This only illustrated my complaint of lack of clear and consistent communication. Read the privacy policy for refund details before beginning sessions.

15 February 2023
Unprompted review
The Career Coach logo

Reply from The Career Coach

Thank you very much for your feedback Rachel and we're sorry to hear you feel that way. As mentioned during each of our communications between November and January, unfortunately we can only do so much when people complete multiple sessions and then decide not to complete the remainder due to a change in their focus. Our offer to repurpose your sessions to support your next step is still available or you have the option of gifting the remaining sessions of your programme to someone who would benefit from additional career guidance. If you wish to take either step please let us know and we would be delighted to help, alternatively we wish you the best of luck with your future Career.

Rated 5 out of 5 stars

Excelent servive

Today was my second coaching session. It was a great pleasure to work with Ian. Not only he helped me to improve my CV but he also suggested significant changes to my LinkedIn profile. Highly recommended.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

It was really great to met Ian

It was really great to met Ian, he was so kind and he helped me about to create a really good cv and he gave me a really good feedback about my old cv and I really felt the difference between that one and the new one, I definitely recommend the course.

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend the jobseeker's program!

I was working alongside Ian for the Jookseeker's program and I'm very pleased by the coaching offered. Ian helped me build my resume and I got an offer within a month of enrolling on the programme. Ian supported me throughout the hiring process and we went through mock interviews that really helped me project my thoughts accurately. I would highly recommend TCC to any graduate jobseekers out there!

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I've taken their executive coaching which has helped me build the necessary tools for goal setting and it has also helped me manage my daily routine and energy levels to keep me in top performance!

4 November 2022
Unprompted review
Rated 1 out of 5 stars

Salesmen/Cowboys

I paid and had a cv consultation where they came without having looked at my cv. It was mostly a sales pitch for the packages.
This company used to be a sales company. And that makes a lot of sense to me.
My experience with them is that they are pushy and are only concerned about their reputation, yet are not concerned about providing a good service or behaving in a reputable manner. They told me on multiple occasions that I lied when I have proof that they lied to me and changed their company website after having attempted to have me sign an NDA. I have shown it to solicitors and they have been shocked that I was asked to sign this and told me it wouldn’t hold up in court.
Their refund policy is invalid as it is restricts your consumer rights. You can consult CPCC in Ireland to find out what they are. The refund agreement they refer to is an NDA. Where you are entitled to a refund, by law, you do not need to sign an NDA.
They are not trustworthy.

Read TCC response as:
If a client criticises us in any way, we blame them and accept no accountability and defame them. Our success rates are dubious, as is our star rating, as we do not inform clients of their consumer rights and try to gaslight and manipulate them into thinking that they cannot legally criticise us by withholding refunds until they have signed an NDA.

8 July 2022
Unprompted review
The Career Coach logo

Reply from The Career Coach

We always welcome constructive feedback that will enable us to improve our service and it is something that we seek from our clients regularly. Thankfully, everything that has been mentioned in this review about our business and most importantly our team is completely untrue.

We are extremely proud of the phenomenal people (clients and team members) we have had the privilege to work with so far and we take the utmost care in each and every relationship. We're not perfect by any means but we do our utmost to ensure we identify the specific support each of our clients require in advance of them making the decision to purchase one of our programmes and then deliver it, which is why we have the best success rate in Ireland and the UK.

On the rare occasions that a new client changes their mind following their decision to purchase one of our Career programmes we will and have provided a full and complete refund so they can find the services that best suit their needs which is exactly what happened in this scenario.

We are committed to only working with people that understand the unique value that we can bring to them, and their Career. For those that can't see the value, we will always try to part ways amicably and wish them the best of luck with their future Career.

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