The Card Network Reviews 657

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Exceptional service! I had a very niche and small scale printing request for part of a marriage proposal. All of the companies I got in touch with about this were unable to help - until I found the... See more

Rated 5 out of 5 stars

The Card Network delivered a full and professional service throughout. We wanted an ICE card for our local cycling club members. They helped us plan the graphical layout of the card and made alte... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the key fobs we ordered and Nikki ensured they were produced and sent as quickly as possible! The customer service couldn’t have been better with care taken that our product... See more

Company replied

Rated 5 out of 5 stars

When our previous printer let us down badly for a repeat order of our regular important medical tag, Nikki and team came to our rescue. They went over and above the call of duty and we received our... See more

Company replied

Company details

  1. Office Supply Store
  2. Prints and Signs Store

Written by the company

Providers of custom-printed plastic cards including membership cards, photo ID cards, loyalty cards, smart cards and more. We also supply and customise ID Card Printers, access control products and card accessories. We're NOT the Card Network in Australia that produces gift cards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

657 reviews

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Rated 5 out of 5 stars

Exceptional service

Exceptional service! I had a very niche and small scale printing request for part of a marriage proposal. All of the companies I got in touch with about this were unable to help - until I found the Card Network!

I'm very grateful to Nikki and the rest of the team for the attentive service, not only printing what I wanted but also giving me feedback on my design to make it come out better. Thanks again!

6 June 2022
Unprompted review
Rated 1 out of 5 stars

Utter rubbish

Utter rubbish. Customer service is useless, even if you can get through (once in two days) the people you speak too are utterly unable or unwilling to assist

3 March 2022
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Robert, can I check if you are reviewing The Card Network in Australia? We are a UK business with no ties whatsoever with The Card Network in Australia - we don't run a gift card scheme.

If you did mean to review us at thecardnetwork.co.uk please come back to me, if not we'd be grateful if you could move the review to their profile.

Many thanks
Suzi

Rated 5 out of 5 stars

Prompt and of Good Quality

Prompt, arrived as expected and good quality cards with good print. Will use this company again, going to get some own logo ones printed next!

17 May 2021
The Card Network logo

Reply from The Card Network

Hi
This is what we love to hear from a happy customer! Many thanks for the great review.
Kind regards
Nikki

Rated 3 out of 5 stars

On the whole I am satisfied with the…

On the whole I am satisfied with the printed access cards provided by The Card Network however, an initial error in printing resulted in the cards being sent out incomplete. Which then had to be returned for completion, this added a delay to the completion of the order.

27 March 2021
The Card Network logo

Reply from The Card Network

Hello Matt, Thanks for your feedback. I'm really sorry that you experienced a delay to your order. We're looking into this to make sure we prevent it happening again. Thanks again for your custom.
Best wishes
Suzi

Rated 5 out of 5 stars

Very happy with the service and very…

Very happy with the service and very prompt delivery.
shame that couldn't put the returning customer discount code anywhere but not the end of the world.
The prompt delivery service is appreciated.

25 March 2021
The Card Network logo

Reply from The Card Network

Hello Ian, thanks so much for the review and the feedback. We're so sorry the code didn't work - I've asked our Customer Services team to email you another one for next time.
Thanks again
Suzi

Rated 5 out of 5 stars

Quick in delivery

Quick in delivery, no problems with the goods, polite and efficient driver.

16 March 2021
The Card Network logo

Reply from The Card Network

Many thanks for the review- much appreciated!
Kind regards
Nikki

Rated 5 out of 5 stars

Excellent service.

Excellent service.
We ran out of printing ribbon while updating all our company ID cards. Placed the order at 4pm and ribbons were with us next morning.
Very friendly, professional and accommodating staff.

25 February 2021
The Card Network logo

Reply from The Card Network

Hi Adam

This is what we love to hear! Many thanks for the review.
Kind regards
Nikki

Rated 5 out of 5 stars

VERY IMPRESSED

VERY IMPRESSED - Rapid Delivery and Excellent Customer Service
when I reported my problem by email, I was expecting one in return. However I got a phone call which took me by surprise due to lack of and poor customer service I have experienced lately.
The customer service advisor was polite and resolved my issue in no time. I will recommend The CARD NETWEORK to my colleagues. Thank you
AMANDA

3 February 2021
The Card Network logo

Reply from The Card Network

Thanks Amanda for this lovely review to share with the team; this is exactly what we love to hear from our happy and satisfied customers!
Best regards
Nikki

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