The Professional Car Agent Reviews 

528
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

What a company! Honestly, I’m thrilled with the car, but most importantly the staff at TPCA are the most genuine you can come across. The reviews and awards speak for themselves and the staff fully de... See more

Rated 5 out of 5 stars

I recently purchased a car and had a great experience from start to finish. The team were professional and helpful throughout the process, making everything straightforward and stress-free. I'm very p... See more

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Inspection Station
  4. Car Service
  5. Finance Broker
  6. Used Car Dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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4.9

All reviews

(528)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from everyone

Amazing service from everyone. Luke was amazing with the sale of the car and keeping in touch with me about status of prep work. Denise and Darren both amazing with the aftercare and sorting any issues.

10 December 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Abbie,
Thank you for the brilliant 5* review!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Dean from the car agent helped us…

Dean from the car agent helped us choose the perfect car , he catered for our financial needs and was amazing . When its time for a new car again, we will defiantly be returning to the professional car agent!

9 December 2021
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Reply from The Professional Car Agent

Hi Conor,
Thank you for the fantastic 5* review and we hope you're enjoy the Audi A1!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Brilliant service!!!

After poor experiences with other providers I was recommended The Professional Car Agent by my brother.
The difference in customer care from my arrival was huge, Luke offered support immediately and highlighted he would get me any key for a car i was interested in so i could have a closer look.
Luke's patience and support throughout the process was brilliant and he gave honest feedback to my questions and was constantly supportive during the day.
Not only this but the whole team was brilliant and took the time to get to know you.
I will 100% be recommending The Professional Car Agent in the future to friends and family and I'm really pleased with my car.

Thanks again guys and have a great Christmas!

6 December 2021
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Reply from The Professional Car Agent

Hi Darrel,
Thank you for the brilliant 5* review - here at The Car Agents we strive to ensure that we deliver excellent customer service so we're glad that you experienced this. We hope you enjoy your new Kia Sportage!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent

Great service, 3rd car bought from here, would highly recommend!

3 December 2021
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Reply from The Professional Car Agent

Hi Sammi,
Thank you for the brilliant 5* review and thank you again for choosing us for the third time. We hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service! We put our car in for part exchange and Luke made the whole process so easy for us! He was so professional and courteous. Have recommended them to all our friends as they are so reliable and trustworthy. Great company.

3 December 2021
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Pauline,
Thank you for the fantastic 5* review - we always strive to deliver excellent customer service and we're glad you experienced this. We hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Dean and Team

Dean, and the entire staff at The Professional Car Agent were the most pleasant dealers to ahem...deal with. If you're looking for no hassle, stress free environment, definitely the place to purchase your next vehicle. From start to finish, they were professional, courteous and responsive, as I was very keen and had many questions. Great shop! Great deals!

20 November 2021
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Reply from The Professional Car Agent

Hi Suzanne,
Thank you for the amazing 5* review - we always strive to deliver excellent customer service and we're glad you experienced this. We hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Effortless

From start to finish Luke made the whole process effortless for us. The whole team made us feel welcome from the moment we stepped in. The car is absolutely amazing and with it being my wife's dream car luke made sure it was spot on. We will definitely be returning for additional purchases!

17 November 2021
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Reply from The Professional Car Agent

Good morning,
Thank you for the fantastic 5* review - we're so glad that you enjoyed you experience with us and we hope you enjoy your dream car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great Service

Brilliant Service from Start to Finish. Would definitely recommend

16 November 2021
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Reply from The Professional Car Agent

Hi Stuart,
Thank you for taking the time to write us a review. We're glad you enjoyed your experience with us and we hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Amazing service

Amazing service, answered all questions I asked kind and welcoming people would definitely recommend and will be using again in the future

16 November 2021
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Reply from The Professional Car Agent

Hi Georgia,
Thank you for the brilliant 5* review and we hope you're enjoying your car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

5 stars

Customer service is on point! Any time I emailed dean he got back to me straight away. So far the car has been absolutely perfect!

16 November 2021
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Reply from The Professional Car Agent

Hi Emma,
Thank you for taking the time to review us and we're glad you enjoyed your experience with us!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Fantastic service will definitely…

Fantastic service will definitely recommend to my friends

11 November 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Stuart,
Thank you for the fantastic review and we hope you enjoy your car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Would never go anywhere else...

Everyone at The Professional Car Agent were so helpful and friendly throughout the process. This is my second car I have purchased through the team and honestly would never go anywhere else now! Cant recommend enough!!!!

8 November 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Grace,
We're so glad you enjoyed your experience with us again - thank you for choosing us and we hope you enjoy your new Mercedes A-Class!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

amazing service

Dean was amazing, was very genuine and honest gave me all the details about the car! went through every button and spec before i left and explained everything throughly, i’d recommend the professional car agent and dean to anyone who is wanting to buy a car, and i would definitely use them again in the future! thank you so much ☺️

5 November 2021
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Reply from The Professional Car Agent

Hi Emily,
Thank you for the brilliant 5* review. We're thrilled that you enjoyed your experience with us and we wish you many happy miles of motoring!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Perfect service as always on my third…

Perfect service as always on my third car from the professional car agents.

2 November 2021
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Reply from The Professional Car Agent

Hi Sarah,
Thank you for the 5* review. We really appreciate you choosing us again and we hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Couldn't be happier with purchasing a…

Couldn't be happier with purchasing a car from The Professional Car Agent. The staff very friendly and welcoming, and customer service was first class.

Nothing was too much trouble and the whole process of buying the car was effortless.

I would definitely recommend them to anybody.

2 November 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Daniel,
Thank you for the fantastic 5* review. We're so glad you enjoyed your experience with us and we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Fantastic experience

Really pleased with the service I have received buying my car. It was really reasonably priced and in great conditions. The communication was punctual, and all the people I dealt with were really helpful and friendly.

When I collected the car, they presented the car in the lobby and gave a gift box of fudge which was a lovely touch.

Would highly recommend.

2 November 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Tamsin,
Thank you for the fantastic review - we thrive to ensure that every person that walks through our door receives outstanding customer service, so we're glad that you enjoyed your experience with us. Enjoy your new Ford Fiesta and thank you again for choosing us!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Friendly and helpful

Very friendly and helpful team. These guys really live up to their name - they were thoroughly professional from start to finish. We're delighted with our new car and the service we received.

1 November 2021
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Reply from The Professional Car Agent

Hi Sarah,
We're so glad that you enjoyed your experience with us and we hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

So easy to deal with and always a happy…

So easy to deal with and always a happy bunch of people. Will come back again.

30 October 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Rob,
Thank you for the brilliant 5* review and we hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely amazing service from every…

Absolutely amazing service from every single gentleman there this is my second car from them so welcoming kind no pressure what so ever dean delt withh me and my quires outstanding i have nothing bad to say keep it up guys hopefully see u all soon keep in touch take care from laura mitchell 😊

29 October 2021
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Reply from The Professional Car Agent

Hi Laura,
Thank you again for coming back to us - we really appreciate your brilliant review and we hope you enjoy your new VW Golf!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Would just like to say dean price was…

Would just like to say dean price was exceptional in the way me and my partner were treated.he was not pushy at all and was very polite.I would definitely recommend this company to other people.car is great also.so just a big thank you to everyone within the company for their politeness and manners.

29 October 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Barry,
Thank you for taking the time to review us - we always strive to give every customers that walks through our doors the best level of service, so we're glad this is what you experienced with us!
Many thanks,
The Car Agent Team

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