The Business Helpline Limited Reviews 

8
TrustScore 2 out of 5

2.2

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Company details

  1. Business to Business Service
  2. Business Broker
  3. Consultant
  4. Utility Contractor

Information provided by various external sources

The Business Helpline are a Team of Utility Experts that help businesses manage multiple Utilities. We search multiple suppliers and help businesses find prices. We also assist with keeping track of Renewal dates and provide a full customer service experience if ever any help is needed with billing, payments, complaints etc. We cover Energy, Water and Telecoms.


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(8)

1 review in the last 12 months

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Rated 1 out of 5 stars

Sneaky advertising

Sneaky advertising. Found the number when I googled HMRC helpline and failed to notice that it wasn't actually HMRC at all. They picked up the phone immediately (which should have been a red flag) and took my details so that someone could call me back. When I queried this, the 'receptionist' insisted that they were an 'overflow service' for HMRC. Dishonest. As soon as I realised my mistake, I called them back to ask them to delete my details and was told (by a different person) that he would 'pass on my request' because he couldn't do it himself.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Just one word sums this company up…

Just one word sums this company up Excellent !!! been using this company a few years now they look after my Gas & Electric accounts just something less to worry about .Been dealing with Tracy she knows her stuff just leave it to her she’s like your own PA some of these companies hassle you but they don’t may I continue to work together for many years to come thanks again Tracy your a Star!.

30 September 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

Thank you Stephen for taking the time to write a lovely review, it is a pleasure to deal with you & i look forwards to us working together for many years to come,
Kind regards
Tracy & The Business Helpline

Rated 5 out of 5 stars

Tracy has been our contact for the last…

Tracy has been our contact for the last few years, helping us to arrange both Gas and Electric contracts and the renewals thereof.
She has always been professional, courteous, efficient and a pleasure to deal with. She will always call back when she says she will; is happy to email over any quotes when you need them; and above all is just a lovely person to speak to.
We would have no hesitation in reccomending Tracy and The Business Helpdesk.

6 September 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

Thank you Michelle, it was lovely speaking to you last week. We will be in touch again in the near future.
Regards
TBH

Rated 5 out of 5 stars

Tracy has helped us with our energy…

Tracy has helped us with our energy contracts for a number of years now, and advised us sincerely throughout. Highly recommended.

Georgia Burdett
Continental Body Shop
Swansea

4 September 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

Thank you very much for your kind words Georgia, speak to you soon.
Regards - Tracy and TBH Team

Rated 5 out of 5 stars

Excellent

We have used Tracy and her colleagues for some years now and have always found them very efficient and friendly. All aspects of the administration have been dealt with timeously and thoroughly. They get in touch in good time when contracts come up for renewal and even managed to find a competitive green electricity supplier when we asked. Tracy is so friendly and a pleasure to deal with. Highly recommended.

David Morris, Treasurer
St Mary's Haddenham, Bucks.

29 August 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

It's been a pleasure to work with you for many years David, hopefully we can continue to do so for many more to come! speak soon.

Rated 5 out of 5 stars

Having worked with Luke and The…

Having worked with Luke and The Business Helpline for a while, I can say they are provide an exceptional, professional service.

HJR Tax

27 August 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

thank you for the kind words Jason!

Rated 5 out of 5 stars

Best choice I ever made

So glad I decided to go with The Business Helpline, Luke has been very helpful and I couldn’t recommend them enough!

23 August 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

thanks for your Review Rachel, much appreciated!

Rated 5 out of 5 stars

Luke and Tracy: warmly recommended

Luke and Tracy have done an excellent job over the past 8 years to not only get us very competitive rates but also take all the required paperwork and burocracy on our behalf. I am personally a very independent person and did not like brokers at all as I always managed to get better deals. But since Business Helpline persuaded me to give them a chance I have been happy. We have 7 different meters and they look after all of them. Great company. Warmly recommended.
Jacob van Houdt
Cringletie House Hotel Ltd
Peebles
EH45 8PL

23 August 2019
Unprompted review
The Business Helpline Limited logo

Reply from The Business Helpline Limited

Thank you very much for taking the time to leave us a review Jacob. We are very thankful you gave us the opportunity to assist you in the past and also very thankful for your repeat business. We hope all is well and if any other assistance is ever needed in the future you know where we are.

Thank you.

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