Shipped a totally wrong order
I ordered 6 baby minifigures. I received 1 full size guy instead and my order status says complete. This is not even remotely close to what I ordered. I want this corrected immediately.

Reply from The BRICK people
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Providing A Variety Of Hire, Corporate, Commission And Event Services All Using Genuine LEGO® BRICKS
108 Kingsway, Blackwater, GU17 0JD, Surrey, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered 6 baby minifigures. I received 1 full size guy instead and my order status says complete. This is not even remotely close to what I ordered. I want this corrected immediately.

Reply from The BRICK people
Thank you for all of your help, knowledge and building expertise. An enjoyable day was had by all.
Steve and his team were organised and communicative in the planning and set up. They provided some brilliant activities for our visitors and everyone had a wonderful time.

Reply from The BRICK people
We hired 5 boxes of Lego for my son’s 5th birthday and it was a huge success. The kids loved it and the whole process was really easy. Steve responded quickly to all our emails, the Lego was in excellent condition and we got a great variety of Lego so the children could build towns, make cars and create characters. I’d recommend adding on a box of 2x8 bricks as the children were keen to build large structures and these worked best for that. Thank you!

Reply from The BRICK people
Gary and Steve are professional and well organised and are always a pleasure to work with.
We've worked together on a number of shows and projects and they never fail to deliver no matter how complex the request. Their in-depth knowledge of LEGO and related products is second to none.
Highly recommended

Reply from The BRICK people
Met the Brick People at a pop up event in a Musuem near Southampton and had a blast with them.
Really great team of friendly staff, well organised Lego event which my kids absolutely loved. Had to tear them away.
Can highly recommend

Reply from The BRICK people
The Brick People are the people to go to for all things Lego. Professional and passionate, Steve led a great workshop for our clients who loved getting creative with the bricks!
Thanks to Steve and his team for making our event such a success!

Reply from The BRICK people
Gary & Steve at The BRICK People were extremely helpful. Excellent communication throughout & a fantastic experience from start to finish. They offered great advice to help our event run smoothly, delivered the day before (to give us time to set up) & collected the day after, so there was no rushing. Our staff all had a brilliant time building bridges for their team building morning, everyone loved it! Many thanks for a stress free experience. Thoroughly recommended.

Reply from The BRICK people
We had Gary and Steve (the Brick People) run a Lego Serious Play workshop at our company conference and it was amazing. Not only did everyone have fun, but the use of Lego meant that there were some fabulous discussions about the future - something that is hard without a visual element to show what people are thinking. Amazing session - I highly recommend them for your conference too!

Reply from The BRICK people
Brilliant service - the BRICK People team were very communicative and friendly, and the service was exactly what we needed. We used the service for an exhibition and it was a real hit, plus it saved us so much money and was a more sustainable way of incorporating LEGO into our show.

Reply from The BRICK people
Steve has gone above and beyond to ensure our Lego arrived in time for my son’s birthday. The children absolutely loved the range of lego they got to play with and the whole day was a great success. Many thanks!

Reply from The BRICK people
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.