Order from these guys a couple of times now and have had nothing but excellent service from them. Items are dispatched quickly and always very well packaged and protected. Very highly rated, hence... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness. From excellent selection of products to a wholesome rent-a-game style sit in experience to grab... See more
Fantastic little shop run by people who've been in the business a while and a pleasure to know for a chunk of that. Great prices on lots of stuff, including some of the quirkier stuff you don't find e... See more
Great customer service. Was unsure about item before purchase. Called up, and they opened box, examined item, and reassured me. Order placed easily online and arrived well packaged, next day with stan... See more
Company details
Written by the company
A board game store run by gamers for gamers with an emphasis on great pricing and great customer service.
Contact info
10-12 Clarence Street, SS1 1BD, Southend on Sea, United Kingdom
- 01702 332639
- russ@theboardgamehut.co.uk
- theboardgamehut.co.uk
4.9
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great items, great service
Excellent communication, speedy delivery, excellent items. If you are into board games, this is one address you need to save!!
I contacted them with a delivery question on teh weekend and got an immediate reply (not a bot reply). I love dealing with real people.....great selection of products.
30 June 2023
Ethical and efficient board game shop.
Everything about my purchase was simple. The Board Game Hut has a great range of games and delivery was quick. I like the fact that they are a small company and also that they are using sustainable packing materials.
29 May 2023
Unprompted review
Outstanding service
I received the product I ordered half a day later. Can't ask for better than that!
1 June 2023
Great online experience
It's Always great shopping at the boardgame hut. good prices swift delivery and great choice of games to choose from. The owners are great to talk to and always ready to help with any questions.
1 June 2023
Prompt dispatch and packaged well
Great price, prompt dispatch, and we’ll packaged. I look forward to using The Board Game Hut again in the near future!
14 May 2023
Great customer service and fast…
Great customer service and fast delivery!
They also had a board game that I couldn't find in stock anywhere else!
31 May 2023
Earth delivered
Game arrived well packaged in recycled and recyclable materials. Prompt service and good competitive price
31 May 2023
Thanks for speedy delivery
15 May 2023
First online order
For the first time I made an order and payment online and to pick up my game from the store. The whole process was quick, convenient and efficient. Everyone I have ever seen or spoken to has been really helpful and polite. Both my husband and myself will continue to buy from this store and continue to recommend it to our likeminded friends. Keep up the good work, really happy 😊
14 May 2023
Brilliant price and delivery and quick…
Brilliant price and delivery and quick delivery, with the game well packed and arrived in perfect condition. Will definitely be keeping an eye on there website from now on.
16 May 2023
Unprompted review
The staff are easy to get along with
The staff are easy to get along with, accommodating. They are built a great community there
27 March 2023
Friendly staff and good service!
I made a pre-order for an elite trainer box. I was well updated by email and collection in store was quick and easy, with friendly staff. Will definitely be shopping here again!
30 March 2023
Always a great service from this friendly game store
Bought online for in store pickup, game was ready for me when I arrived a couple of hours later. Seamless purchase. The Board Game Hut is always my first choice for games
31 March 2023
Highly recommend, 5 stars
Made me feel very welcome, lovely staff and wonderful friendly atmosphere.
31 March 2023
Great service
Great service! Was ready on the day nice and early! And some amazing cards inside 🤪!
30 March 2023
All good pre order delivered on time
29 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.