Order from these guys a couple of times now and have had nothing but excellent service from them. Items are dispatched quickly and always very well packaged and protected. Very highly rated, hence... See more
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Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness. From excellent selection of products to a wholesome rent-a-game style sit in experience to grab... See more
Fantastic little shop run by people who've been in the business a while and a pleasure to know for a chunk of that. Great prices on lots of stuff, including some of the quirkier stuff you don't find e... See more
Great customer service. Was unsure about item before purchase. Called up, and they opened box, examined item, and reassured me. Order placed easily online and arrived well packaged, next day with stan... See more
Company details
Written by the company
A board game store run by gamers for gamers with an emphasis on great pricing and great customer service.
Contact info
10-12 Clarence Street, SS1 1BD, Southend on Sea, United Kingdom
- 01702 332639
- russ@theboardgamehut.co.uk
- theboardgamehut.co.uk
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Friendly helpful staff
Great local games store
Great local games store. Lovely environment from a self-confessed nerd. Great staff and friendly gaming community
Fantastic service.
A great company to deal with, communication was impeccable and customer service was top tier. Highly recommended.
Really easy website to use
Really easy website to use, quick service and well packed. Would definately use again (and look forward to it!)
Excellent service & products
Excellent service. Ordered several Dobble board games . All packaged well. Good communication from company and replied to email query quickly. Recommend.
Great hosting- Prerelease event
Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness.
From excellent selection of products to a wholesome rent-a-game style sit in experience to grab a coffee and spend some time chatting with old friends and making new friends. Always enjoy my time spent at this store/ home away from home!
Preordered the 2024 D&D alt covers
Preordered the 2024 D&D alt covers. Everything was on time, the staff are always helpful and friendly and it's great to have a store like this locally. Fully recommended.
Support your Friendly Local Game Store!
Preordered Elder Scrolls, great stuff!
Preordered Elder Scrolls Betrayal of the second era from boardgamehut - Perfect service, well packaged, would definitely use again! Thanks!
Journey together preorder
Journey together preorder - Arrived on time, well packaged, all good!
I'm a regular at the BGHUT
I'm a regular at the BGHUT - very friendly local game store highly recommended
Very well packed and protected…
Very well packed and protected delivery.Thanks for that.
Great preorder
I preordered a finish line bundle and had a great experience. I was able to get it at a discount and it was delivered the next day after release. Would definitely use them again!
Great price, with a speedy delivery in exemplary packaging
Ordered the same day as I placed an order from a much larger company that delivers from "Our Warehouse"; The Board Game Hut order gave a better level of discount and arrived faster than the order from the larger company. The packaging of the shipment was exemplary and the product arrived in a completely pristine condition
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