Excellent course / concept
Excellent course / concept. Joe Mallon is incredibly knowledgeable and offers a fantastic insight into the industry that will really benefit others.

Reply from The Block Coach
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Building Brilliant Careers in Block Management & Beyond Specialist training and career development designed to elevate the next generation of leaders in block & estate management and the wider business world. The Block Coach is a learning platform fit for the new age of alternative learning. Meet Joe Mallon MRICS FTPI - Founder of The Block Coach Joe Mallon is a Chartered Surveyor and Fellow of The Property Institute, with over two decades of experience in the property sector — most notably as co-founder of JFM Block & Estate Management, one of London’s leading managing agents. Having spoken at major industry events like the ARMA (now TPI) Conference (2023) and Leasehold London (2024), Joe is a well-known voice in the sector. Now, he’s turning his attention to education, offering new and aspiring professionals the guidance, tools, and knowledge they need to succeed in Residential Block Management and beyond. From Career Start-Up to Industry Influence After several years working with high-profile managing agents across North London, Joe co-founded JFM in 2015 with a mission to reshape how managing agents deliver service. From a two-man start-up, JFM grew into a thriving business of over 70 team members and over 10,000 homes under management. Through this journey, Joe led high-performing teams, built collaborative supplier networks, and helped define best practice in a challenging, fast-evolving industry. His experience taught him one key truth: great careers in Block Management don’t happen by accident — they’re built with intention, training, and leadership.
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Excellent course / concept. Joe Mallon is incredibly knowledgeable and offers a fantastic insight into the industry that will really benefit others.

Reply from The Block Coach
Joe gave me some really helpful advice about a flat I used to own, which had a Resident Management Company in place and a few challenges to work through.
He really knows the residential block and estate management world, and that knowledge clearly comes through in The Block Coach too.
Whether you are a leaseholder, a Resident Director, or someone working as a managing agent, the training and support available through The Block Coach should be genuinely useful.

Reply from The Block Coach
Joe is a highly experienced property manager with a real wealth of knowledge and genuine passion for the industry.
I have had a number of sessions with Joe and now feel far more confident about the block management industry and the new legislations coming into place and how that affects my role within the sector. Highly recommend !

Reply from The Block Coach
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