Popped in this morning for two cats beds. Found just what we wanted with the help of a lovely lady, who even spent time searching for the colour we wanted (as if our cats would have noticed!!!)..... See more
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The staff are knowledgeable without been patronising and there are always more than one member of staff available. Customers both 2 legged and 4 legged are warmly welcomed. They fit any clothing for t... See more
Company replied
A big thank you to the lovely, helpful staff. We visited the store for a harness for our new rescue pup. Just as we pulled into the car park our pup had what i can only describe as a"poonami" on... See more
Love this shop. Staff are always helpful and friendly with a vast amount of knowledge available. Wouldn’t go anywhere else for our pets needs and would highly recommend a visit.
Company details
Written by the company
We pride ourselves on being different from most pet stores, treating your pet as one of the family and only providing the best quality products, this is why all pets are welcome in store (We love seeing them and getting to know them!). We stay clear of the big supermarket style brands and recommend great quality and healthier alternatives. We specialise in pet nutrition and natural health care and with our advice and range of products you can be sure your pet can live healthier and happier. We are the GO TO STORE for all professional pet gear and stock products for Canicross, dog training, agility and specialist travel crates.
Contact info
Hereward Rise 3, B62 8AN, Halesowen, United Kingdom
- 01215509095
- hello@thebigpetstore.co.uk
- thebigpetstore.co.uk
4.6
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Very knowledgeable
Very knowledgeable, helpful and friendly.
Our favourite place, the only choice for us.
3 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you Jude!! Much appreciated feedback
Best pet store
Staff are excellent, helpful, give good advice. Always plenty of stock available, good choice of healthy treats.
3 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your lovely review, we really appreciate the feedback!
Excellent service and wide choice of everything
Always helpful and friendly. Lots of choice including raw options for dogs.
We get everything for our dogs, cats and aquatic needs.
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your lovely review. We really appreciate the feedback
Fabulous shop, fabulous staff.
The staff are knowledgeable without been patronising and there are always more than one member of staff available. Customers both 2 legged and 4 legged are warmly welcomed. They fit any clothing for the dogs but most of all they don’t sell anything that could cause distress/ harmfulness to the fur babies. For me the only thing missing is a cuppa for the humans. Well done one & all.
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your brilliant review. We really appreciate you taking the time to write about us. We do agree, maybe customers should be able to get a drink? This is something we will look into. Thanks again
The staff were very friendly and…
The staff were very friendly and helpful. It was nice that you can take your dog in and look round .
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thanks for your lovely review
Friendly staff and happy to help you…
Friendly staff and happy to help you and inform you with food and anything you need.enjoy the fact dogs are welcome in store
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your lovely review - we love seeing our customers pets in store
Great service and friendly and helpful…
Great service and friendly and helpful staff
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your review - it’s really greatly appreciated
Fantastic Pet Store
Excellent pet store, fantastic range of products. Lovely range and well stock natural dog treats, raw food and kibble. Our only pet store for treats, kibble, cleaning products and everything for my dogs!
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your lovely review Melanie.
We really appreciate such good feedback!
Fantastic service
Fantastic service, reasonably priced, amazing stock and the most friendliest and knowledgeable staff Available daily...... totally worth a five star rating
2 February 2020
Unprompted review
Reply from The Big Pet Store
Thank you for your lovely review Zoe.
Much appreciated and as you know we are always at hand to help!
😊
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