I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spok... See more
Company replied
I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand.... See more
Company replied
Very cooperative staff Catrin deal with me today witch was good 👍 experience
Company replied
4.2
Great
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Zoya
Normal service they showing me not actual price when I booked the have to monstrate actual price
26 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Provided good service and gave voucher…
Provided good service and gave voucher for discount Atul helped me
26 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
A good respectfully customer service
Thanks, Zoya, for the help
And resolve the mattra I hope the company keep the staff like you.
24 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily has been really supportive and…
Emily has been really supportive and professional in her dealings with me. My thanks to Emily.
23 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Good service my family is happy to…
Good service my family is happy to this service
23 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Rubbish company never by tickets with…
Rubbish company never by tickets with from them any they are never keep their promises all scam
22 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Great service very helpful thanks
Great service very helpful thanks to EMILY
21 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I have experience really good customer service from LEO
I have experience really good conversations with leo through out 1 hour period he really help me very well and explain to me really clearly even i give Leo a bit hard time and i am very pleased to Leo that he help me soo much and wait for me until i have get everything done. Leo deserves a big thank you.
THANK YOU LEO !
19 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
The experience i have had with this…
Zoya was really helpful sorting our boarding passes and quiet polite
19 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Happy with Atul’s services
Atul dealt with our request professionally and was prompt to resolve the issue. He was understanding and patient to explain the process and support us.
Thanks .
18 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
It was my first time booking ticket…
It was my first time booking ticket from this at first i was really disappointed but harsh help me out from this condition such a great guy he is very nice guy and very helpful thanks harsh
6 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Zoya and Nadeem have helped me…
Zoya and Nadeem have helped me throughly throughout this process I am really happy with their service I have been very stressed out since yesterday due to the situation about tickets and seats but they have helped out a lot and I couldn’t be more grateful.
7 May 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I made a booking with best ticket fare…
I made a booking with best ticket fare for which Amit Sharma made his best efforts to get it succeed. Thanks to Amit.
30 April 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
It was mixed of good and bitter…
It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spoken to one of the sales team manager who was absolutely rude and wasn’t professional at all and at same time was threatening on the phone. 2 days later a guy called Martin from refund team phoned me and did listen to my issues and saved my money and ticket at the same time. In future if I ever have to use this service defo looking for this guy. Gets things done smoothly and right the way. Can’t thank this man enough to sort my ticket out when the sales manager was making my life hardest . Thanks Martin
25 April 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I purchased 5 flight tickets through…
I purchased 5 flight tickets through Bestticketfares, and the entire experience has been absolutely dreadful.
After completing the payment, I received no tickets, no invoice, and no confirmation at all. When I contacted them, I was told my booking was “on a waiting list” — which makes no sense after already paying in full. It quickly became clear this is a tactic to push customers into paying extra just to “secure” tickets that should have already been issued.
Even after agreeing to pay more, they kept adding additional unexpected fees, with no clear explanation. Communication was vague, repetitive, and felt intentionally misleading.
This experience has been extremely stressful and has raised serious concerns about how this company operates. It feels like a system designed to extract more money after the initial payment, without providing proper service in return.
As a business that regularly books travel, we have never dealt with anything like this before. I strongly advise others to stay away from Bestticketfares.
Very disappointing and completely unacceptable. Proceed with extreme caution.
24 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.