The Bespoke Workshop Reviews 2,173

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and beautiful craftsmanship, often highlighting the personalized items as particularly thoughtful and well-made. Many people appreciate the attention to detail and the overall aesthetic appeal of their purchases, finding them to be great keepsakes and gifts. Reviewers also frequently commend the efficient ordering process and the prompt service received. The company is often described as lovely to order from, with many consumers expressing their satisfaction with the swift delivery and the accuracy of the items as described.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their quality and craftsmanship.... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for being stunning, well-made, and... See more

Order

Reviewers highlight positive aspects of their orders. Customers describe the ordering experience as amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time I've bought a keyring for my grandchildren:s book bags. Each one different, reflecting their interests and colour choices. A brilliant memory of their first day at school as well as aidin... See more

Rated 5 out of 5 stars

The best customer service I’ve received in ages! I made a mistake on my order and had to send it back to be amended. Firstly, a real person came back to me not a bot or auto email which is so reassuri... See more

Rated 5 out of 5 stars

The wooden reindeers are great and have become a real family tradition. Latest order was for the newest family member’s first Christmas. Getting quite a herd now! Also got some fun gold glitter antler... See more

Rated 5 out of 5 stars

Ordered 2 football coaches. Scarlett was amazing. Ordered at short notice as needed to wait for outcome of last game before settling on wording. They are amazing. Knowing the coaches there will be lot... See more


Company details

  1. Gift Shop
  2. Engraver
  3. Laser Cutting Service

Written by the company

The Bespoke Workshop is a personalised gift company that designs unique creations to be gifted to family, friends and loved ones. All our products have huge sentimental value and are made to be treasured by the recipient. Whether you are looking for a gift for an occasion such as Mother's Day or Father's Day, a 'Thank You' gift for a someone who's been there for you or a special memorial decoration for those sadly no longer with us - we have a range of quality handcrafted personalised gifts available on our website. We are a small, women led business who love to create items that are sure to make you smile. We have always prided ourselves on our fast turnaround, whilst never compromising on quality. Learn more via our social media. X


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Look lovely

Look lovely, haven’t made them up yet - they’re for next Christmas. I’m sure they’ll be a nice addition to the table.

7 January 2025
Rated 5 out of 5 stars

I placed an order on Boxing Day

I placed an order on Boxing Day. So there were a number of bank holidays around this time and I thought I'd bee in for a very long wait considering it had to be personalised and sent across the country. But I received my order within exactly 2 weeks, and I'm absolutely thrilled with it. Beautiful product, great quality, that we will use as a family for years to come

9 January 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for products and service!

Third time I ordered at The Bespoke Workshop, third time I'm very happy with my order. It's easy to place an order and pay online, delivery time is correct. Beautiful products, all my guests we're happy with their presents. Thank you very much!

3 December 2024
Rated 5 out of 5 stars

Christmas Angel,s 👼

I Love everything that i get from them ,they care about people and they know how much it means to people like me who have lost a Love one ,so a Big Thank You to you all at Bespoke workshop. Love From Kathy Blanch

3 December 2024
Rated 5 out of 5 stars

Such a wonderful experience!

Such a wonderful experience!

The items are sweetly made and the customer service is exemplary!

There was a mixup with the writing I wanted on my gift and while it was a bit tricky to contact them, when I got through, they were so helpful and accommodating and the gift was perfect when it arrived.

I will definitely use them again!

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Returning customer

This is the second Christmas in a row I’ve ordered a new home/new baby Christmas ornament. Highly delighted with ease of ordering, prompt delivery and quality goods. Perfect.

2 December 2024
Rated 5 out of 5 stars

Lovely personalised item

Lovely personalised item. Very fast to produce and deliver, with good communication throughout.
Really happy with purchase, highly recommended. Thank you.

27 November 2024
Rated 5 out of 5 stars

Butterfly keyring and charms

It was a very easy website to use. My niece had bought me this same keyring and charms a couple of years ago with my grandchildren’s names on it, one of the butterfly’s had broken, so I decided to replace the whole keyring instead of just the one. Beautifully made and quick service. Very pleased with my purchase.

29 November 2024

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