The Bay Furniture Company Reviews 

109
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We left a lot of furniture behind when moving to Wales and we have almost furnished our whole house with purchases from Nathan over the last couple of years! Good quality ex-display or end-of-line ite... See more

Rated 5 out of 5 stars

We've made several purchases from this company, over a period of time. Good service, good value for money and good quality goods (beds, sofa, sofa bed). I'd recommend paying a visit.

Rated 5 out of 5 stars

Service was fantastic, Nathan from the Bridgend store was helpful throughout really informative with all the sofas I was deciding from, helped with providing all the pros and cons of each one wh... See more

Rated 5 out of 5 stars

What an amazing place. High quality at half the price of most retail. I called ahead to Nathan who sent me pics of what he had available to give me an idea then on arrival Gavin in Haverfordwest store... See more

Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mirror Shop
  5. Sofa Store

Written by the company

Hello! we are an independent Family run company! with high expectations on customer service! We Sell Household furniture at discounted Prices from some of the largest retailers in the industry! including Sofology, Bensons for Beds, John Lewis, Sealy, DFS & many others! All our stock is available immediately, with delivery's coming in Daily! Based in West Wales with the option to deliver all of the united Kingdome with our inhouse Delivery service!


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

We've pretty much furnished our whole house!

We left a lot of furniture behind when moving to Wales and we have almost furnished our whole house with purchases from Nathan over the last couple of years! Good quality ex-display or end-of-line items, as well as items that he can order from the manufacturers for you. Ex-display good are especially well-priced! We've bought a sofa, a dining table, dining chairs, side and coffee tables; a bed frame and mattress, wardrobes, bedsides and chests of drawers; an oak Welsh dresser, and a bargain oak extending dining table with a few scratches, from a well-known-oak-furniture store, for an absolutely knock-down price! As well as cushions, a mirror, a storage trunk, an umbrella stand and a canvas picture (I'd forgotten how much we had bought!) Well worth a visit (new goods coming in all the time, so keep popping by) and a good local delivery service too. Nathan knows his stock and is very helpful. We would definitely recommend!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

We've made several purchases from this company, over a period of time. Good service, good value for money and good quality goods (beds, sofa, sofa bed).
I'd recommend paying a visit.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality…

Excellent service and quality furniture. Really pleased with our sideboard and tv table and really appreciative of the service. Both Nathans went out of their way to ensure delivery times fitted with our change of plans. Delivery was very professional and personal. Much appreciated and highly recommended.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Friendly help and brilliant service!

Service was fantastic, Nathan from the Bridgend store was helpful throughout really informative with all the sofas I was deciding from, helped with providing all the pros and cons of each one which is very helpful!

The arrangement payment and delivery was high quality I’ve not had any issues throughout the whole process so very thankful for all the help Nathan gave me and my mother couldn’t have asked for anything more.

Really high quality sofa and very nicely priced can not fault this once the time comes for a new sofa I shall be coming back here without a shadow of a doubt.

Thank you again Nathan for all the help and communication!! 10 out 10!!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Great products, fantastic service.

What an amazing place. High quality at half the price of most retail. I called ahead to Nathan who sent me pics of what he had available to give me an idea then on arrival Gavin in Haverfordwest store was absolutely fantastic. Really patient, not at all pushy and even helped load the van. I ended up buying double what I went for as too good to miss. Fully kitted out my holiday let. When we forgot a cable for new recliner, Gavin even dropped it off for us the next day! Will definitely be back.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, from the Store and picking sofa and arranging a fast speedy delivery. The delivery men was very helpful took all rubbish and put all sofa together. Beautiful sofa highly recommend.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

We are happy with the suite.

We are very happy with our new leather power recliner sofa and armchair.
They were friendly and professional and set the sofa and chair up in our living room.
We can highly recommend this company.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

New Sofa and Bar Stool

Superb service from ordering to delivery. Very efficient and a quality product. Nothing to fault. Very highly recommended for furniture selection, customer service, which was excellent, and delivery. Absolute pleasure to deal with. I was regularly kept updated on a suitable delivery day which was fully honoured. 5*** star plus.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The best service

Great selection of furniture and accessories very well priced but the best bit is the customer service and support Gavin in Haverfordwest and Nathan in Bridgend are fantastic
Would recommend this company you will not be disappointed

20 April 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time we’ve purchased…


This is the second time we’ve purchased from Bay Furniture and once again not disappointed. From the moment we needed assistance at the showroom in Beulah Road we had it. All our questions were answered with efficiency and nothing was too much trouble, even the offer of taking a chair home to try for size. Delivery was quick and the delivery guys were helpful and friendly. Communication also top notch. Can happily recommend and will continue to buy from Nathan and his team.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great in store service

Great in store service, very competent and approachable friendly seller. Generally good quality pieces of furniture in good prices. Full service provided delivery assembling and old furniture removal same time. I am really delighted.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

100% recommended

The two Nathan's were a pleasure to work with and the furniture delivered was excellent. Delivery was on time (no Pembrokeshire promises here) and I also have loads of praise for the gentlemen who delivered!
100% would recommend.

23 January 2026
Unprompted review

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