Theballersclub Reviews 

46
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

It took 2 weeks to arrive and when it did the boots were fake and the wrong size

Company replied

Rated 5 out of 5 stars

Great selection better than what you can get in the shops 🔥 quick delivery definitely ordering from again 😎

Rated 5 out of 5 stars

Amazing! Fast delivery within 2 days before Christmas! Right shoe, right size, and stayed within contact and answered all questions when enquired. Defo ordering again! >>

Rated 5 out of 5 stars

Ordered a pair of Summit white p6000s on sunday night and they came first thing wednesday morning. Shoes in perfect condition will be ordering again off this company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

46 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(46)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible

It took 2 weeks to arrive and when it did the boots were fake and the wrong size

14 May 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

UPDATED: Frank please can you remove this review as its really affecting my small business. as mentioned you have got the wrong business. The business you ordered off is in American company ballersclubftw.com. This is nothing to do with us. we do not sell football boots!

we are a UK based business that sells trainers. please check us out to verify. Can you please remove this review as its got nothing to do with us.

Thanks,

Oran

Hi Frank, Can you please remove this review as you have got the wrong business. we are a UK based business that sells trainers. We do not sell football boots. The company you have bought from are an American company that has nothing to do with us.

Our website is theballersclub.shop

Thanks

Rated 1 out of 5 stars

My trainers were delivered to a…

My trainers were delivered to a collection point and what looks to be given to someone else by mistake, after asking for help or possibly another pair sent I was point blank refused due to the delivery saying collected, I have sent multiple mails to be patronised and now just blatantly ignored by onur who I might add is disgusting at speaking to customers. After the audacity of rudeness I had to then go down educating them on the consumers right act that until they can provide evidence that I collected this parcel they remain responsible for my refund as i no longer even want another pair from this company. I did request this 2 weeks ago which again I’ve had nothing back whatsoever ever… I have no reported to citizens advice and trading standards as I am now £165 down and dealing with an absolute shambles of a customer service team. I’ve also had to dispute with my bank. All though this is an error of the collection point this is not a customers issue and the responsibility lays with the retailer for failed delivery. Practically theft, I understand things happen but the way this company has treated me is appalling

Nice reply but again speaks volumes of your customer service and “small business” I have continued to ask for evidence that it was me that collected the parcel, i have more than 3 pairs of trainers and if companies used a courier that cared about dropping items to the correct location and not where they feel like we probably wouldn’t have this problem, again I will look forward to the proof of collection but otherwise it is all in dispute and you do remain responsible for the failed delivery

11 April 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

Ant, The fact you continue to try scamming small businesses is appalling, if my customers click into your previous reviews they will see you have now unsuccessfully attempted this scam on 3 businesses similar to ours!

The customer redirected his parcel to the post office and collected, which you can only do using ID. we do not tolerate low life individuals trying to scam small businesses and bring our 5 star reputation down!

Rated 5 out of 5 stars

Service

I made a purchase on Thursday and my order arrived on Saturday. A very quick delivery time and brilliant customer service 100% will be ordering again

7 February 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

Thank you for your fantastic 5-star review. We truly appreciate your support and are delighted you had a great experience with The Ballers Club

Rated 5 out of 5 stars

🤝🤝🤝🤝

Unreal quality& top tier service🤝 ordered multiple times.

7 February 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

Your feedback means a lot to our team. Thank you for trusting The Ballers Club.

Rated 5 out of 5 stars

Great service

Great service, forgot to enter the code for £10 off first order and they refunded immediately and shoes arrived within 2 days.

3 February 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

Thank you for the 5 stars — it’s great to know we delivered on both quality and service.

Rated 5 out of 5 stars

Great trainers

Great trainers, fast delivery

30 January 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

Customer satisfaction is our priority, so it’s great to see your feedback. Thank you.

Rated 5 out of 5 stars

Best in the game

Best in the game. Fast replies, next-day shipping, and always reliable. BallersClub never disappoints. Highly recommend.

2 February 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

Reviews like yours help our small business grow — thank you for your support Ben!

Rated 5 out of 5 stars

Super happy with my shoes

Super happy with my shoes. Good communication and fast shipping. Would recommend and will be using again

31 January 2026
Unprompted review
Theballersclub logo

Reply from Theballersclub

We truly appreciate you being part of The Ballers Club community!

Rated 5 out of 5 stars

Amazing

Amazing! Fast delivery within 2 days before Christmas! Right shoe, right size, and stayed within contact and answered all questions when enquired. Defo ordering again! >>

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I never write reviews but I've never…

I never write reviews but I've never received such amazing service either!

The guys at Baller$ have shoes that I literally have been hunting down for weeks or even months at times. I've ordered 4 or 5 times now, and every time the kicks came like the next day or very early the day after.

Prices are pretty much unbeatable for such hard to find pairs but I use Klarna for basically everything, which they have too, thankfully lol.

I've put my mates on to them now as well. Appreciate you guys a ton, cheers!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered some asics Sunday they arrived…

Ordered some asics Sunday they arrived on Wednesday, thought i had a problem with the tracking so sent a message across to them and they responded to any questions second to none service from the boys will be ordering again! 🫡

13 November 2025
Unprompted review

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