Azurina Reviews 

3,047
•
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours a... See more

Rated 5 out of 5 stars

I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know... See more

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Rated 3 out of 5 stars

The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had... See more

Rated 5 out of 5 stars

Excellent products and very fast delivery for a last min gift order pre Xmas! Thank you very much!

Company details

  1. Bags and Luggage Store

Information provided by various external sources

Dreamy, personalised last-forever leather essentials, customised by you, for you. Beautifully branded basics. 🌸💕


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(3,047)

1 review in the last 12 months

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Rated 5 out of 5 stars

Azurina has fabulous handbags in…

Azurina has fabulous handbags in gorgeous quality leather! Love the range of colours too. I have a lovely collection of the bags now and always try and buy them as gifts at xmas. The bags always arrived beautifully packaged too.

1 December 2022
Rated 5 out of 5 stars

Customer service is INCREDIBLE

The product is always top quality but my order arrived with the wrong engraving on the inside. I sent an email to customer service and have never received such INCREDIBLE service. They resolved the issue immediately and very empathetically. They sent me a replacement straight away and were really responsive and had great communication throughout my transaction. Which totally made up for the mistake. Would most definitely purchase again, these make the best gifts. Thank you again!

25 November 2022
Rated 5 out of 5 stars

Great

Products are superb, I brought scarfs, wallet, key case, a bag and jewellery, delighted with every item.
Customer service excellent too.

20 November 2022
Rated 5 out of 5 stars

Great scarf

Really pleased with the personalised scarf I ordered for my daughter. It came well packaged and looks great.

24 November 2022
Rated 2 out of 5 stars

Disappointing :(

Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours after I received an email saying they had ran out so wouldn’t be giving me my prize. I asked if they could honour it (as it was their mistake) with a similar product and they wouldn’t. The two bags I purchased look nice from the outside, however they don’t seem to have the same level of quality as previous bags I have bought on the inside (the lining seems cheap and badly made). A shame as my other bags from this brand are fabulous.

11 November 2022
Rated 5 out of 5 stars

Perfect gift buying emporium!

A great small company doing interesting and stunning great quality gifts. I bought half of my Christmas gifts for the girls in my house. Fabulously wrapped. Apart from the delivery man abandoning the parcels randomly in the rain it is as usual 10/10!!

17 November 2022
Rated 3 out of 5 stars

The service from Azurina was…spoiled by delivery carrier

The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had promised I got notification to say that it wouldn’t be delivered as they had experienced an issue and then the delivered it with the box badly damaged and the items inside had crushed bags.

18 November 2022
Rated 5 out of 5 stars

Amazing!

My favourite site for gifts! Stunning products, and a splendid unboxing experience. Couldn’t recommend more!

14 November 2022

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