Theavotree Reviews 

541
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the avocados, noting they are fresh, creamy, and often superior to supermarket options, arriving perfectly packaged and ready to ripen naturally. Many people highlight the excellent delivery service, which is frequently described as fast, efficient, and reliable, ensuring orders arrive on time and in pristine condition. Reviewers also appreciate the superb overall service, finding the ordering process easy and the company outstanding to deal with. However, some customers also noted occasional issues with product quality, such as avocados arriving overripe, developing black veins, or browning quickly. A few people also experienced delivery delays, incorrect varieties, or order system errors.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, delicious taste, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition, delicious... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OMG, these Reed Avocado's look fabulous. More than happy with how these beauties were packed safely for the journey and arrived unscathed. My very first order from The Avo Tree and I'm impressed, no... See more

Rated 5 out of 5 stars

Did what you said, put ripen avos in fridge ate my last one from last months order this morning, was skeptical but was fresh reamy iin great order. New order arrived this morning so will do it again... See more

Rated 5 out of 5 stars

Wow these avos are so awesome! Beautiful quality.I have really been wasting my money at the supermarket. Freshly picked and not refrigerated.Delivery service was excellent,it was way in advance than a... See more

Rated 5 out of 5 stars

I am so impressed with the AVO tree service. These avocados are such good quality and they are delicious and creamy. They last the full month if you follow the instructions and put them in the fridg... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

541 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(541)

209 reviews in the last 12 months

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Rated 2 out of 5 stars

Good product. Terrible system and customer service

Product is good but ordering system and customer service is rubbish. The system somehow reverted my order from having one box every two weeks to two boxes every month leaving me with more avos than I can handle. Customer service then reverted the setting and now another box of avos is on its way to me! Fantastic! No apologies. Nothing. Watch your subscription like a hawk especially when you place your subscription on hold.

16 July 2026
Unprompted review
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Reply from Theavotree

Hi Jason, sorry about this. We will look into what has gone wrong here. This is not something we have come across before.

Rated 5 out of 5 stars

Avo's arrived on time as predicted

Avo's arrived on time as predicted , beautifully arranged and protected in their box, can't wait for them to ripen to have a taste.

15 July 2026
Unprompted review
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Reply from Theavotree

Thanks Scott! Hope you're enjoying your avos!

Rated 5 out of 5 stars

Outstanding.

Picked on Monday in Tauranga and in my letterbox at Matakohe on Tuesday morning. I seriously thought that with being on Rural Delivery it might take another day or two for delivery. Exceptional timeframe for delivery. The avocados look like perfect quality. I will definitely be spreading the word. Outstanding 👏👏

14 July 2026
Unprompted review
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Reply from Theavotree

So great to hear! Thank you for taking the time to write a review :)

Rated 3 out of 5 stars

Avocado Quality.

The customer service and communication from the Avocado Tree were fantastic.
Unfortunately I was a little disappointed with the quality of the avocados.
They lacked the real creamy flavour and deep yellow colour you would normally expect.
Instead they were quite watery with Pale flesh, which made them seem as though they may have been harvested too early.

10 July 2026
Unprompted review
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Reply from Theavotree

Thank you for your feedback. We're so pleased to hear you were happy with our customer service and communication.

We're sorry the avocados didn't meet your expectations and we really appreciate you letting us know. Early season avos are more watery, and as the season progresses the creamier and buttery, they become. That being said, we are always happy to compensate for any bad avos, so please email us at sales@theavotree.co.nz and we will be happy to help :)

Rated 5 out of 5 stars

Avotree absolutely provides 1st class…

Avotree absolutely provides 1st class service. Great to desl withn, everything is so seamless, right down to delivery from NZ Post courier service.

9 July 2026
Unprompted review
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Reply from Theavotree

Thank you so much for your lovely review! 😊 We're thrilled to hear you've had such a seamless experience from ordering through to delivery. We'll be sure to pass your kind words on to our team and NZ Post too. We really appreciate your support!

Rated 4 out of 5 stars

Product quality is good

Product quality is good. Being 1st order underwhelmed by weight of 1.7kg. Would have been delighted if 100gm more than 2.1kg advert rather than 0.4kg under. Being picky I guess so we’ll see what next box brings. GD

8 July 2026
Unprompted review
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Reply from Theavotree

Thank you for your feedback! We're pleased to hear you were happy with the quality of the avos. We're sorry to hear the weight of your first box was under. All of our boxes are hand packed and sometimes an error is made. We are always happy to either send extras or add points to your account. Please send an email to our sales@theavotree.co.nz and we will be happy to help :)

Rated 5 out of 5 stars

Great communication and great avo's ..

Great communication and great avo's ... always prompt and carefully packed and very knowledgable.

6 July 2026
Unprompted review
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Reply from Theavotree

Thank you so much for your kind words Kathy! 🥑 We're thrilled to hear you've had such a great experience with our communication, avocados, and service.

Rated 4 out of 5 stars

Great but perhaps thought they would be…

Great but perhaps thought they would be a little closer to ripeness. However it just takes a little to get into the swing of it all. A great product, beautifully packed and excellent communication. Thank you.

23 June 2026
Unprompted review
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Reply from Theavotree

Thank you for your lovely review Julie! 🥑 We're pleased to hear you enjoyed the quality, packaging, and communication. It can take a little time to get used to the ripening cycle, especially at the start of the season when they take a while to ripen. As the season goes on the ripening time will get much quicker. We send them unripe so they are not damaged in transit and can safely ripen at home without getting bruised.

Rated 5 out of 5 stars

Great team

Great team. At my request redelivered my fortnightly subscription to another location in the South Island, and quickly. The product is the best, no bruising or finger marks. Just ripen and consume!!

22 June 2026
Unprompted review
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Reply from Theavotree

Thanks for the great review Emma! Your support means a lot!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Had an issue with ordering online but sorted out quickly with a phone call.
Super speedy delivery with avocados arriving the next day. All avocados look in great condition and looking forward to trying them soon.
Great communication

26 June 2026
Unprompted review
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Reply from Theavotree

Thank you for your lovely review! 🥑 We're so pleased we could get your order sorted quickly and that your avocados arrived safely. We hope you enjoy them, and thanks for your kind words about our customer service and communication!

Rated 5 out of 5 stars

Ordering is super simple

Ordering is super simple, delivery swift and communication very good. The quality of the avocados was excellent. I will be ordering more.

25 June 2026
Unprompted review
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Reply from Theavotree

Thanks so much Heather! Love your support!

Rated 5 out of 5 stars

Blimey

Blimey, ordered them in Auckland at lunchtime and they arrived first thing in the morning the next day! Impressive. Looking forward to trying them. Many thanks.

24 June 2026
Unprompted review
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Reply from Theavotree

Super🥑 We're so pleased your avocados arrived so quickly! We hope you enjoy them, and thank you for choosing The Avo Tree Mark.

Rated 5 out of 5 stars

All good

All good, everything as expected.
2nd box has just been delivered.
A box a fortnight works out perfectly for us.

24 June 2026
Unprompted review
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Reply from Theavotree

Thank you, Paul! 🥑 We're so pleased to hear a fortnightly box is working perfectly for you. Thanks for your support!

Rated 5 out of 5 stars

Wonderful avocado

Wonderful avocado. We have it for lunch every day.

24 June 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you, Judith 🥑 We're so happy to hear you're enjoying our avos every day. Thanks for your support!

Rated 5 out of 5 stars

Awesome Avo’s

Super easy to order online, quick delivery and the quality of the Avo’s are brilliant. Will be ordering again.

23 June 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your lovely review Jaynar! 🥑 We're so pleased you enjoyed the quality of our avos and found ordering easy. We look forward to your next order!

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