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Theatretrain Reviews 

757
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 179 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the dedicated and supportive staff, who are praised for their passion, care, and ability to foster a welcoming environment for all children. Customers frequently note the significant growth in confidence and development of new skills, including singing, dancing, and acting, which children gain through engaging and fun sessions. Many people appreciate the exceptional opportunities provided, such as performing in professional venues like the Royal Albert Hall, which inspires young individuals to pursue their passions. The overall experience is often described as wonderful and enjoyable, with children eagerly looking forward to attending and feeling part of a supportive community.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the teachers and team members for being... See more

Service

Customers consistently note positive experiences with service, highlighting how it fosters confidence and... See more

User experience

People report positive experiences with user experience, highlighting how much children enjoy it and how... See more

Product

Reviewers mention positive feedback about the product, highlighting how children have thrived and gained... See more

Location

Users describe positive interactions with various locations, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TheatreTrain Harborne My son, Victor, has been with this company for about 3 years now. His level of confidence and self esteem have increased significantly, and he’s improved his communication too.... See more

Company replied

Rated 5 out of 5 stars

Our daughter has been attending Theatretrain Harborne for 4 and a half years, the increase in her confidence in that time has been amazing. Mel and the team have been supportive from the start. She lo... See more

Company replied

Rated 5 out of 5 stars

Our daughter has been attending Theatretrain Minis for just over a year now and she absolutely loves it! She looks forward to her class every single week and always comes out bursting with excitement... See more

Company replied

Rated 5 out of 5 stars

Theatretrain King’s Lynn is an exciting opportunity for children to express themselves in acting, singing and dancing. My daughter loves it. Over 3 years she grew in confidence, learnt lots of new ski... See more

Company replied


Company details

  1. Performing Arts Group

Written by the company

Theatretrain is a franchise performing arts company offering professional classes in singing, dancing and acting for 4 to 18-year-olds at almost seventy centres across England and Wales. Established in 1992 by educator, author and industry expert Kevin Dowsett, Theatretrain has become synonymous with excellent teaching standards and large scale national performances at prestigious venues such as The Royal Albert Hall and O2 Arena. Kevin has always believed in the power of the performing arts to enhance young people's lives and provide them with the necessary skills to reach their full potential in any career they choose. A solid foundation in teamwork, communication skills, resilience and confidence can take you anywhere! Theatretrain centres are known for their warm welcome as well as their professional attitude. No auditions are necessary and all levels of ability are catered for. For students wishing to get a taste of the professional world of film, TV, stage and live events work, professional representation is available on completion of six months Theatretrain membership.


Contact info

4.9

Excellent

TrustScore 5 out of 5

757 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(757)

177 reviews in the last 12 months

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Rated 5 out of 5 stars

Maldon Theartetrain

Wow what can I say my little boy was so shy before attending theatretrain (Maldon) and meeting the fantastic staff teachers helpers and all round fabulous people that helped him become the young man his turning into today and I know that theatretrain had something to do with that so thank you to you all thanks for your incredible knowledge and the support throughout the years

21 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Leanne.

Rated 5 out of 5 stars

“Our son attended Theatretrain for…

“Our son attended Theatretrain for three years and it was such a positive experience for him. During his time there, we saw a huge growth in his confidence, friendships and overall happiness.

The teachers were always supportive and encouraging, and Mark, the Centre Director, was fantastic throughout. His passion and dedication really create such a welcoming and professional environment for the children.

Although our son has now moved on, we are very grateful for everything Theatretrain gave him and would highly recommend it to other families.”

5 October 2025
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars Clare. We're glad that your son enjoyed his time with us.

Rated 5 out of 5 stars

Our daughter attends Theatretrain…

Our daughter attends Theatretrain Maldon minis sessions and absolutely loves it, to say it’s the highlight of her week would be an understatement, every week she comes out smiling and excited to tell us what the group have been learning, the classes are fun, full of energy and everyone is so warm and welcoming especially Mark the centre director, along with the rest of his incredible team, Thankyou so much for all you do for our little ones x

16 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the super review Abby. It's lovely to hear how much your daughter enjoys the Minis sessions.

Rated 5 out of 5 stars

Mark and his team are amazing

Mark and his team are amazing, my son loves his time at TT, made many friends and always comes home with a smile, thank you Mark.

2 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Jo.

Rated 5 out of 5 stars

My daughter loved theatre train with…

My daughter loved theatre train with Mark and his team. She completed her school work experience with them which Mark went above and beyond to tailor to her requirements

They really do bring out the best in the students which comes across in their performances - they just love it

My daughter is now hoping to pursue a career in performing arts following on from her time here due to the praise, encouragement and guidance she received. Mark is always happy to answer any questions or provide feedback

Everyone is so accommodating and friendly whilst maintaining professionalism

13 April 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars Kerry. We're delighted that your daughter is loving our classes.

Rated 5 out of 5 stars

Fantastic team and would highly recommend

My daughter attends Theatretrain and absolutely loves it! Mark and the team are fantastic with the children - supportive, encouraging, and full of enthusiasm. She has so much fun every week and has really grown in confidence. I would highly recommend Theatretrain to any parent looking for a fun and nurturing environment for their child.

16 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review and recommendation Ellie.

Rated 1 out of 5 stars

my child attended the summer school in…

my child attended the summer school in ipswich for the past few years and has loved every second. however, since a change of leadership last year, she will not be returning. she made me aware of the head of school sleeping on the sofa in the common areas which made her feel too anxious to go and get a drink in the night. a male teacher should not be sleeping and having their personal affects out in communal areas for children. this is a huge safe guarding concern and we will not be sending my child back for this reason.

1 August 2025
Unprompted review
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Reply from Theatretrain

Thank you for taking the time to share your feedback. We are very sorry to hear that your daughter’s experience caused her anxiety, particularly after previously enjoying the Summer School for a number of years.

Safeguarding and student wellbeing are extremely important to us, and any concerns raised are taken seriously and reviewed appropriately. While we are unable to discuss specific operational or staffing matters publicly, we would welcome the opportunity to speak with you directly to better understand your concerns and address them fully.

Please contact us at admin@theatretrain.co.uk so we can follow this up appropriately.

Rated 5 out of 5 stars

Theatre Train with Tiffany King

Theatre Train with Tiffany King and team! You honestly can't get better! There is no Theatre School I know in the last 15 years of looking for a platform and safe space for my child to grow in confidence, explore potential and have the best advice and support along the way. This theatre school is for all! It is inclusive and takes you beyond what other schools provide where they are just looking for key talent. My daughter expressed passion later in her childhood for acting, age 14 and over the last four years has had the opportunity to participate in many international shows two of which are very exclusive where she has represented the UK in Japan and Italy. It is fairly run where children audition for parts within each of the of the many shows they run each year. They all audition under the advice and guidance of this Theatre groups leaders for key roles and ensemble. In these 4 years, my child has experienced the joy of performing on the stage at a multitude of theatres across the south of England including the prestigious London based Saddlers Wells and the Royal Albert Hall. Tiffany King, the director who holds a master degree from RADA goes above and beyond any other professional Performing Arts teacher I have ever met by devoting her time to support the individual needs of every pupil in her care. If you choose Theatre Train, your child will thrive and learn the key components to what makes you successful and adopt the right attitude in life, build resilience, make friends and become a team player all whilst shining their own individual bright light in every performance. It's been a pleasure and a life lesson for my child who now heads off to University to study Screen Acting in Chichester this September. Although we say goodbye, we know we are always a part of the Theatre Train family. 💞

5 May 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Claire. We're glad that your daughter has enjoyed her time with this and we hope the screen acting course goes well.

Rated 5 out of 5 stars

Great

Great experience

14 April 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars.

Rated 5 out of 5 stars

Our daughter started with Theatre Train…

Our daughter started with Theatre Train St Albans in January, and absolutely loves the sessions. She adores her teachers, and her confidence has notably increased in just a few short months!
We highly recommend this particular unit if you are local to the St Albans area!

6 April 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review and recommendation Kim.

Rated 5 out of 5 stars

Theatre Train Bedford 5 stars

Theatre train has been amazing for my daughter, it has brought her confidence out no end. She loves all the teachers there especially Kate, Sheila, Olivia and Chloe. Kate and Shelia always welcome her with a smile and ask how she is.

28 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review.

Rated 5 out of 5 stars

Very good company

Very good company, helped me receive a video of my performance from years ago so quickly! 10/10💟

16 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the review.

Rated 5 out of 5 stars

The BEST club for our budding superstar!

Our daughter absolutely loves her Saturdays at Theatre Train Maldon. Those three hours each week have become the highlight of her routine. She has discovered a real passion for theatre, dance, and singing, and the boost to her confidence has been wonderful to see. Mark and the entire team are truly amazing — caring, professional, and endlessly inspiring. They create such a supportive atmosphere where children feel safe to express themselves, grow in skill, and shine on stage. We couldn’t recommend Theatre Train Maldon more highly.

16 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review and recommendation Dan. We're delighted to hear how much your daughter is enjoying our classes in Maldon.

Rated 5 out of 5 stars

My review

Very supportive and caring about the pupils especially Jo she is an angel and it’s a lovely place for the children to learn and make friends all the teachers are fabulous my kids really like Callum.

7 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review Loren.

Rated 5 out of 5 stars

My daughters confidence has grown since…

My daughters confidence has grown since starting late 2025. she likes showing me what she can do. She sings made up songs & parts of songs she has memorised, dances her own way to songs (its not just jumping on spot or spinning in circles anymore). Liv & Lauren are absolutely lovely.

9 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review Annie.

Rated 5 out of 5 stars

My daughters confidence has grown…

My daughters confidence has grown hugely since attending TT IW. The teachers are encouraging and keep her engaged and motivated. The shows have been varied and she has enjoyed the process.

7 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars Lisa. It's lovely to hear how your daughter's confidence has grown since joining our classes.

Rated 5 out of 5 stars

Theatretrain Isle of Wight- great choice!

Theatretrain Isle of Wight is a positive, nurturing and kind environment. We have noticed a massive difference in our child since they started there.Our child loves the teachers and the opportunities that are offered, they are always ready for their Saturday morning class.
If you are in doubt whether to give it a try, the answer is do it!

7 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the super review and 5 stars! What a great recommendation for our performing arts classes.

Rated 5 out of 5 stars

Welcoming Performing Arts group

Both of my children have attended Bedford Theatretrain they were welcomed.it helped them with confidence while forming new friendships. They learnt in a structured environment , Performing Arts-Singing,Acting and Dance.Every week they were excited to go and take part

10 January 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review.

Rated 5 out of 5 stars

Theatretrain Isle of Wight is amazing

Theatretrain Isle of Wight is amazing. Both my daughters started when they were 4 years old and I can say that it has boosted their confidence, enhanced their social skills, and deepened their love of musical theatre. It's a class that doesn't feel like a chore, it's a pleasure to attend. Thank you to everyone working their who makes this happen!

7 March 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars Kate. We really appreciate the positive feedback.

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